Find work in Canada.

331,879 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Manager, Technology Risk Governance
RBC
Toronto, ON
Full-time
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Added 13 mins ago
Sr. Programs & Solutions Manager Commercial & Corporate Services
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
Position : Sr. Programs & Solutions Manager Commercial & Corporate Services - Global Procurement
Added 13 mins ago
Pharmacist (Oakridge)
Calgary Co-op
Calgary, AB
…teamwork and continuous improvement as well as ensuring the delivery of exceptional customers service experiences for our members and customers of Calgary Co-op. The Pharmacist position…
Added 13 mins ago
Warehouse Operator
Thales
Halifax, NS
Full-time
· Process requisitions, issue, pick, package & move material; distribute parts for customer delivery.
Added 27 mins ago
Supervised Behaviour Therapist
Developmental Services of Leeds and Grenville
Brockville, ON
Temporary
…techniques in a variety of capacities related to client service delivery. In addition to the direct involvement in service delivery, a Supervised Behaviour Therapist plans and develops…
Added 27 mins ago
Purchasing Manager
E.B. Horsman & Son
Surrey, BC
Full-time
Health, dental, and employee assistance program benefits
Added 27 mins ago
Environmental Service Attendant, Temporary Part Time, Environmental Services
Providence Care
Kingston, ON
Part-time
…supplies and communicates any related concerns with Service Manager in a timely…
Added 27 mins ago
Gestionnaire régional(e), Opérations des milieux de travail / Regional Workplace Operations Manager
Rio Tinto
Montreal, QC
Full-time
Relevant de la personne occupant le poste de Senior Manager Global Workplace & FM et travaillant au sein de l’équipe Global Workplace, vous devrez
Added 27 mins ago
Senior Estimator, Transportation
Chandos Construction
AB · Edmonton, AB
Full-time
Experience with Construction Management, Design-Build, Progressive Design-Build, Alliance, or other collaborative delivery models.
Added 29 mins ago
Health Care Aide - Home Care Program - J3 St. James-Assiniboia Team
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager or designate, the Health Care Aide (HCA) assists clients/patients/ residents with activities of daily living, providing direct…
Added 29 mins ago
Operations Coordinator
Intelcom
Saint-Georges, QC
Part-time
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
Added 44 mins ago
Facility Manager
YMCA of Greater Toronto
Toronto, ON
Full-time
The Facility Manager is an integral part of the management team, playing a leadership role in implementing standards of Service Excellence (Cleaning and Maintenance Audits) to ensure the…
Added 44 mins ago
Party Shop Sales Associate - 3071 Peterborough
OSL Retail Services Inc
Peterborough, ON
Other
Employee referral program (starting at $250 per successful referral)
Added 44 mins ago
Senior Manager, Nuclear Technology and Innovation
Atomic Energy of Canada, Ltd.
Ottawa, ON
Other
…science and technology mission. We’re looking for a Senior Manager, Nuclear Technology and Innovation who can bring together technical insight, strategy, oversight, stakeholder engagement,…
Added 44 mins ago
Physiotherapist - Outpatient Neuro
University Health Network
Toronto, ON
Contract
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 44 mins ago
Senior Project Manager - Mining
AECOM
Burnaby, BC · Calgary, Alberta
$150,000 to $223,000 CAD / year
Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 44 mins ago
Senior Project Manager - Mining
AECOM
Edmonton, AB · Calgary, Alberta
$150,000 to $223,000 CAD / year
Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 57 mins ago
Senior Project Manager
Reliance Impact
Toronto, ON
$185,000 to $195,000 CAD / year
Full-time
As the Senior Project Manager, you will oversee the successful delivery of major institutional, commercial, and industrial construction projects. You will play a key leadership role in…
Added 57 mins ago
Production Manager
MiTek
Calgary, AB
Full-time
The Production Manager will play a key role in leading and providing overall direction to a team of production personnel in order to meet safety, quality, customer experience, production…
Added 57 mins ago
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided by…
Added 57 mins ago
Social Worker, Full Time, Access to Care & Transitions
Providence Care
Kingston, ON
Full-time
Reporting to the designated manager, the Social Worker provides psychosocial assessment, counselling/psychotherapy, case management, patient/family education, supportive counselling,…
Added 57 mins ago
Laundry Aide - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
Full-time
Under the direction of the Manager - Environmental Services, the Laundry Aide is responsible for the processing and transporting soiled and clean linen to the appropriate areas of the…
Added 57 mins ago
Manager, Out of Home Care
Government of Saskatchewan
Prince Albert, SK
Temporary
…experienced employee who is a dynamic and creative leader as Manager, Out of Home Care. Reporting to the Director, Out of Home Care, the employee will oversee the out of home care resource…
Added 57 mins ago
Youth Social Worker
For Youth Initiative (FYI)
Toronto, ON
Full-time
Position Summary Under the direction of the Manager, FYI on Oakwood & Service Excellence, the Youth Social Worker will work as part of an integrated team to provide psycho-social support to…
Added 59 mins ago
Front End - Clerk All Purpose Grid B SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Vancouver, BC
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…

Senior Manager - Marketing Transformation & Loyalty

Waterloo, ON, Canada

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Sep 3, 2026

Apply About employer

Applications open in a new tab.

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a visionary leader who will blend business development acumen and marketing and loyalty expertise to drive growth and transformation.

As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will play a pivotal role in shaping the future of Marketing and Loyalty in Canada while delivering strategic thought leadership and client solutions that unlock value and growth. The Senior Manager will be a leading expert at EY Canada with deep experience in one or more of the following areas such as marketing innovation and AI optimization, Martech, customer strategy and segmentation, brand management, communications, loyalty, customer engagement and partnerships. The Senior Manager will work across industries including Financial Services and Retail collaborating with global Business Consulting, Studio+ and Marketing leadership to drive impact.

Your Key Responsibilities

Build and maintain strong client relationships, acting as a trusted advisor on Marketing and Loyalty innovation and transformation programs
Lead marketing business development and solution design
Drive thought leadership, industry presence and growth for EY and Studio+ Marketing and Loyalty in Canada including collaboration with Global firm colleagues and projects
Lead engagements, with cross-functional teams to deliver exceptional client experiences and drive strategic initiatives from inception to delivery, ensuring quality, timeliness and stakeholder satisfaction
Oversee Marketing and Loyalty expertise and cross functional team delivery of client solutions, including relationships internally and externally with key industry alliances and partners
Working closely with our Customer Technology, Data, AI and Alliances teams, develop and implement marketing and loyalty tools, alliances and process improvement strategies, to scale growth and impact ensuring alignment with regulatory requirements and industry best practices
Mentor and develop managers and consultants, fostering a culture of innovation and continuous improvement
Monitor and report on key performance indicators (KPIs) for service excellence, using data-driven insights to optimise outcomes.
Applies AI in the flow of work with strong professional judgement – Integrates AI into day-to-day delivery while validating outputs, challenging assumptions, and maintaining accountability for quality
Leads responsible and risk-aware use of AI – Demonstrates sound judgement on data use, confidentiality, and ethical considerations and reinforces this standard practice; escalates risks appropriately and models good practices for teams
Drives structured and creative problem-solving using AI – Uses AI to accelerate analysis, scenario generation, and insight development while maintaining clear linkage to business outcomes
Builds repeatable ways of working with AI – Develops and shares prompts, approaches, and tool usage that improve team productivity and consistency in existing data libraries/catalogues

Skills And Attributes For Success

Strong background in Marketing and Loyalty with expertise across customer strategy, customer experience, Martech, brand development, data and analytics, performance management, communications and partnerships.
Leadership in Retail, Payments and/or Financial Services including Credit Cards, insurance and wealth, ideally s with B2C and B2B experience
Proven experience managing large-scale transformation projects, AI and digital innovation, and omni-channel strategies. Strong leadership, stakeholder management and communication skills.
Passion for collaboration, teaming and partnership along with innovation in Marketing.
Advanced analytical skills, including the ability to interpret complex data and drive actionable insights.
Familiarity with Gen AI, GEO, AEO and Agentic Commerce along with deep experience with digital transformation and CRM tools.

Ideally, you’ll also

At least 15+ years’ experience in Marketing and/or Loyalty leadership within a large-scale organization or agency in sectors such as consulting, financial services, retail, CPG, high-tech, travel, telecommunications and/or loyalty.
Master’s degree in business administration, Marketing or related field.
Experience managing multi-disciplinary teams and complex client engagements.
Familiarity with sector regulatory frameworks and compliance.

This job posting relates to an existing vacancy within our organization.

What We Offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

Apply About employer

More about this job

Responsibilities

Lead marketing and loyalty transformation engagements, business development, solution design, and client relationships across industries including financial services and retail. Develop thought leadership and scalable tools and partnerships, oversee cross-functional delivery, mentor teams, and use performance data and AI responsibly to improve outcomes.

Requirements

The role calls for extensive marketing and loyalty leadership experience, including expertise in areas such as customer strategy, customer experience, marketing technology, analytics, brand development, and partnerships; 15 or more years of experience is identified as ideal. Candidates should have experience leading large-scale transformation and multidisciplinary client engagements, strong leadership and analytical skills, and familiarity with generative AI, digital transformation, CRM tools, and relevant regulatory frameworks; an MBA or related master's degree is ideal.

Skills

Marketing Transformation
Loyalty Strategy
Customer Strategy
Customer Experience
Marketing Technology
Brand Management
Data Analytics
Artificial Intelligence
Digital Transformation
Omnichannel Strategy
Business Development
Stakeholder Management
Team Leadership
Strategic Problem-Solving
Performance Management

Benefits

Medical Coverage
Dental Coverage
Prescription Drug Coverage
Mental Health Benefits
Employee Assistance Program
Group Savings Plans
Personal Days
Vacation Days
Firm-Wide Holidays
Option to Purchase Additional Vacation Days
Learning Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Marketing Transformation
Loyalty
Customer Strategy
Customer Segmentation
Customer Experience
Marketing Technology
Brand Management
Marketing Communications
Customer Engagement
Strategic Partnerships
Artificial Intelligence
Generative AI
GEO
AEO
Agentic Commerce
Digital Transformation
CRM
Omnichannel Strategy
Data Analytics
Performance Management
Business Development
Solution Design
Financial Services
Retail
Payments
Insurance
Wealth Management
Regulatory Compliance
AI Risk Management
Stakeholder Management

Report this job