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Added 28 mins ago
Configuration Specialist
DistillerSR Inc.
Remote, Canada
Full-time · Remote
…conducted. Founded in 2008, DistillerSR is the world’s leading AI-enabled workflow automation and evidence management platform for streamlining the production of critical literature-based…
Added 58 mins ago
Executive Housekeeper
Northland Properties
London, ON
…in this role. This role will report directly to the General…
Added 1 hour ago
Bilingual Credit Analyst - SMB (Contract)
Moneris
Toronto, ON
Full-time
Reporting Relationship: You will report to the Manager, Credit - SMB.
Added 1 hour ago
RPA Platform Admin / Platform Engineer
BMO
Toronto, ON · SCC
Full-time
…security compliance, and efficient automation operations across Development, UAT/PAT, and Production…
Added 1 hour ago
Consultant or Manager, Financial Restructuring
EY
Quebec, QC
As a Consultant or Manager, you will be part of the restructuring team helping our clients evaluate capital options, capture greater transaction value and achieve strategic objectives -…
Added 1 hour ago
Consultant or Manager, Financial Restructuring
EY
Montreal, QC
As a Consultant or Manager, you will be part of the restructuring team helping our clients evaluate capital options, capture greater transaction value and achieve strategic objectives -…
Added 1 hour ago
Senior Manager - Tax - Global Compliance and Reporting - Calgary
EY
AB · Calgary, AB
As a Senior Tax Manager, you will be a part of our Global Compliance & Reporting (GCR) group. In this role, you will develop the technical proficiency and connectivity to address client…
Added 1 hour ago
Global Payroll & Benefits Manager
Mecka
Remote, Canada
$130,000 to $150,000 CAD / year
Full-time · Remote
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 1 hour ago
Software Engineering Manager - VP level
Groom & Associés / Associates
Montreal, QC · Greater Montreal Metropolitan Area
$190,000 to $200,000 CAD / year
Full-time
Full Time | Montréal, QC, CA (Hybrid) |Development / Engineering | Reports to: CTO
Added 2 hours ago
Incentives and Capital investments - SRED - Toronto - Manager - IT
EY
Toronto, ON
We're seeking an experienced Manager with a software development or information technology background to help lead client engagements across Ontario. You'll collaborate with business…
Added 2 hours ago
Sales Operations Analyst
Payworks Payroll Services Canada
Winnipeg, MB
Full-time
Reporting to the Sales Operations & Analytics Manager, the Sales Operations Analyst is responsible for the analysis, reporting, and operational support that keep the Sales organization…
Added 3 hours ago
Manager, Collections
Rogers Bank
Woodstock, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 3 hours ago
Manager, Collections
Rogers Bank
Brampton, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 3 hours ago
Project Manager I Project Management Office
St. Michael's Hospital
Toronto, ON
Temporary
Exposure to AI-enabled tools, automation, digital health solutions, or Microsoft Copilot is an asset.
Added 3 hours ago
Pension and Benefit Actuarial Services - Manager - Montreal
EY
Montreal, QC · Quebec, QC
As a Manager in our Pension Actuarial practice, you'll lead actuarial and advisory engagements across pension valuations, audit support, transaction due diligence and broader pension and…
Added 3 hours ago
Directeur national, Canada / Country Manager, Canada
Quantum Management Services Ltd.
Montreal, QC
$150,000 to $250,000 CAD / year
Full-time
Added 3 hours ago
Technical Project Manager
LER TechForce
Ottawa, ON · Kanata, ON
Full-time
…AI/ML engineering. Do you want to help define the future of AI-enabled diagnostics for next-generation…
Added 5 hours ago
Donor Care Coordinator
SAVE THE CHILDREN CANADA
Toronto, ON
$50,752.78 to $62,781.65 CAD / year
Full-time
Reporting to the Donor Care Manager, the Donor Care Coordinator supports the donor experience at Save the Children by providing outstanding donor stewardship, managing retention activities…
Added 5 hours ago
General Manager (Contract 12 Months)
Indigo
Nelson, BC
$42,000 to $68,500 CAD / year
Contract
The General Manager (Contract) is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a team…
Added 6 hours ago
Manager, Collections
Rogers Bank
Rosemère, QC
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 9 hours ago
Manager, Collections
Rogers Bank
Cornwall, ON
Full-time
Lead initiatives that modernize collections through automation, AI-enabled capabilities, and process optimization.
Added 13 hours ago
Senior Product Manager
MatchBox Consulting Group
Vancouver, BC
Contract
MatchBox Consulting Group is currently searching for a Senior Product Manager for a 6 month contract role at one of our clients based in Vancouver
Added 13 hours ago
Sr. Manager / Manager, Office of the CEO
Efficiency Capital
Toronto, ON
Full-time
As the Sr. Manager / Manager at the Office of the CEO you will play a pivotal role as the right hand to the CEO, driving cross-functional initiatives, researching and planning strategic…
Added 15 hours ago
Power Plant Engineer, Facilities
Manufacturing Job Site
Guelph, ON
Internship
Under the direction of the Facilities Manager, the Power Plant Engineer is responsible for the inspection, maintenance, troubleshooting, and repair of the facility’s main infrastructure…
Added 16 hours ago
Business Analyst - Regulatory Affairs and Delivery Modernization
Real Estate Council of Ontario
Toronto, ON
Under the direction of the Manager, Regulatory Compliance Programs, and working closely with Regulatory leadership, the Business Analyst conducts research and analysis to (re)design systems…

Senior Manager - Marketing Transformation & Loyalty

Winnipeg, MB, R3C 4G9, Canada
Toronto, ON, M5H 0B3, Canada
Saskatoon, SK, S7K 5R5, Canada
Halifax, NS, B3J 0C3, Canada
St. John's, NL, A1E 0E4, Canada
Saint John, NB, Canada
London, ON, N6A 5S7, Canada
Vancouver, BC, V6E 4E5, Canada
Victoria, BC, V8W 2B7, Canada
Edmonton, AB, T5H 0E7, Canada
Ottawa, ON, K1P 6B9, Canada
Dieppe, NB, Canada
ON, Canada
AB, Canada
Calgary, AB, T2P 1M4, Canada
Waterloo, ON, N2L 0J6, Canada

Apply by: Dec 1, 2026
Posting language: English
Posted: Sep 2, 2026

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Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are looking for a visionary leader who will blend business development acumen and marketing and loyalty expertise to drive growth and transformation.

As a Senior Manager in Marketing Transformation & Loyalty, you will drive strategic growth and lead teams delivering transformative Marketing and Loyalty solutions for clients. You will play a pivotal role in shaping the future of Marketing and Loyalty in Canada while delivering strategic thought leadership and client solutions that unlock value and growth. The Senior Manager will be a leading expert at EY Canada with deep experience in one or more of the following areas such as marketing innovation and AI optimization, Martech, customer strategy and segmentation, brand management, communications, loyalty, customer engagement and partnerships. The Senior Manager will work across industries including Financial Services and Retail collaborating with global Business Consulting, Studio+ and Marketing leadership to drive impact.

Your key responsibilities

Build and maintain strong client relationships, acting as a trusted advisor on Marketing and Loyalty innovation and transformation programs
Lead marketing business development and solution design
Drive thought leadership, industry presence and growth for EY and Studio+ Marketing and Loyalty in Canada including collaboration with Global firm colleagues and projects
Lead engagements, with cross-functional teams to deliver exceptional client experiences and drive strategic initiatives from inception to delivery, ensuring quality, timeliness and stakeholder satisfaction
Oversee Marketing and Loyalty expertise and cross functional team delivery of client solutions, including relationships internally and externally with key industry alliances and partners
Working closely with our Customer Technology, Data, AI and Alliances teams, develop and implement marketing and loyalty tools, alliances and process improvement strategies, to scale growth and impact ensuring alignment with regulatory requirements and industry best practices
Mentor and develop managers and consultants, fostering a culture of innovation and continuous improvement
Monitor and report on key performance indicators (KPIs) for service excellence, using data-driven insights to optimise outcomes.
Applies AI in the flow of work with strong professional judgement – Integrates AI into day-to-day delivery while validating outputs, challenging assumptions, and maintaining accountability for quality
Leads responsible and risk-aware use of AI – Demonstrates sound judgement on data use, confidentiality, and ethical considerations and reinforces this standard practice; escalates risks appropriately and models good practices for teams
Drives structured and creative problem-solving using AI – Uses AI to accelerate analysis, scenario generation, and insight development while maintaining clear linkage to business outcomes
Builds repeatable ways of working with AI – Develops and shares prompts, approaches, and tool usage that improve team productivity and consistency in existing data libraries/catalogues

Skills and attributes for success

Strong background in Marketing and Loyalty with expertise across customer strategy, customer experience, Martech, brand development, data and analytics, performance management, communications and partnerships.
Leadership in Retail, Payments and/or Financial Services including Credit Cards, insurance and wealth, ideally s with B2C and B2B experience
Proven experience managing large-scale transformation projects, AI and digital innovation, and omni-channel strategies. Strong leadership, stakeholder management and communication skills.
Passion for collaboration, teaming and partnership along with innovation in Marketing.
Advanced analytical skills, including the ability to interpret complex data and drive actionable insights.
Familiarity with Gen AI, GEO, AEO and Agentic Commerce along with deep experience with digital transformation and CRM tools.

Ideally, you’ll also

At least 15+ years’ experience in Marketing and/or Loyalty leadership within a large-scale organization or agency in sectors such as consulting, financial services, retail, CPG, high-tech, travel, telecommunications and/or loyalty.
Master’s degree in business administration, Marketing or related field.
Experience managing multi-disciplinary teams and complex client engagements.
Familiarity with sector regulatory frameworks and compliance.

This job posting relates to an existing vacancy within our organization.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Learn about our commitment to DE&I at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

The Senior Manager will lead strategic marketing and loyalty transformation initiatives while building strong client relationships and driving business growth. They will oversee cross-functional teams to deliver innovative solutions, leveraging AI and data-driven insights to optimize client outcomes.

Requirements

Candidates must have 15+ years of experience in marketing or loyalty leadership within large-scale organizations or consulting environments. A Master's degree in business administration or a related field is required, along with deep expertise in digital transformation and customer strategy.

Skills

Marketing strategy
Loyalty programs
Business development
Martech
Customer experience
Brand management
Data analytics
AI optimization
Digital transformation
Stakeholder management
Strategic leadership
CRM tools
Omni-channel strategy
Performance management
Communications
Partnership management

Benefits

Medical coverage
Dental coverage
Prescription drug coverage
Mental health benefits
Employee Assistance Program
Group savings plans
Generous time off
Personal days
Vacation days
Firm-wide holidays
Learning programs
Career development opportunities
Volunteering programs

Visa sponsorship

Not detected in the job text

Keywords

Marketing Transformation
Loyalty
Business Consulting
Martech
Customer Strategy
AI Optimization
Brand Management
Financial Services
Retail
Digital Innovation
Omni-channel
CRM
Gen AI
GEO
AEO
Agentic Commerce
Data Analytics
Performance Management
Strategic Leadership
Stakeholder Management
Business Development
Client Relations
Transformation Projects
Regulatory Compliance
B2C
B2B
Consulting
KPIs
Team Development
Innovation

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