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Added 8 mins ago
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Analyst - Airport Systems
WestJet
Calgary, AB
- Full-time
Reporting to the Manager, IT Airport Platforms, the Airport Systems Analyst is a technical resource supporting multiple end user groups and project teams from the Airports business unit.…
Added 9 mins ago
Senior Product Manager - Plans & Electrical
Enercare
Markham, ON
The Sr Product Manager leads a team of three (2 PMs, 1 Analyst) and serves as the primary connector between product strategy and frontline execution.
Added 38 mins ago
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Change Management Analyst
NetworkPedia
AB · Edmonton, AB
- Contract
We are seeking a hands-on Change Management Analyst to support a complex transformation initiative. This is a delivery-focused role for someone who can create and execute change management…
Added 39 mins ago
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SOC Analyst (Night Shift)
ATCO
Calgary, AB
- Full-time
As a Security Operations Centre (SOC) Analyst - Nights, you will serve as a first responder to security incidents and are integral in preventing, detecting, and responding to cyber threats…
Added 39 mins ago
IW
EDI/B2B AI-Enabled Analyst
Iconic Wineries of British Columbia
Vancouver, BC
- Full-time
The EDI/B2B AI-Enabled Analyst will drive the successful delivery of EDI/B2B and integration initiatives that support business growth, operational efficiency, and enterprise transformation.…
Added 39 mins ago
RA
Compliance Analyst (Archer / GRC)
Recrute Action
Toronto, ON
- Contract
…exposure across multiple business functions and the chance to support enterprise-wide frameworks while working closely with stakeholders across the…
Added 53 mins ago
Specialist, Credit Analysis
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to…
Added 1 hour ago
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Quality Analyst
NRG Energy
Calgary, AB
- Full-time
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 1 hour ago
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Campaign Analyst
Insight Global
Toronto, ON
- Contract
Bachelor’s degree in Business, Analytics, Statistics, Economics, or related field
Added 1 hour ago
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Sp°cialiste, R°mun°ration - CA
The Home Depot Canada
Toronto, ON
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 1 hour ago
Energy Specialist (Engineering)
Metergy Solutions
Toronto, ON
As an Energy Specialist on the Commercial Services team, you will support the delivery of utility submetering and cost allocation reporting across our commercial portfolio.
Added 1 hour ago
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Cost Control Coordinator
Amico
Toronto, ON · North York, ON
- Full-time
The Stations Architectural Lead will support the Elevated Guideways and Stations Contract (“EGS”) of The Ontario Line ("OL"). The Primary Construction Team for this project consists of…
Added 1 hour ago
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Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 1 hour ago
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Business Analyst - Capital Markets Applications
Tech Talent International
Montreal, QC
- $75,000 to $80,000 CAD / year
- Full-time
…organizations in Canada/US. We are currently hiring an Business Analyst - Capital Markets Applications for our global consulting client, working for a large investment…
Added 1 hour ago
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Program Analyst
The Salvation Army in Canada
Ottawa, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 1 hour ago
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Compliance Analyst
Fast Offshore
Surrey, BC · South Surrey, BC
- Full-time
This position requires to perform moderately to complex assignments. This is a dynamic field with constantly evolving rules, so the role demands someone adaptable and detail oriented. The…
Added 1 hour ago
HH
Financial Analyst
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As a Financial Analyst, you will play a key role in supporting the monthly close and ongoing financial operations for our internal corporate departments, including Payroll and Supply Chain.…
Added 1 hour ago
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Personalization & Experimentation Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Personalization & Experimentation Analyst is responsible for building, launching, and managing personalization and testing experiences across digital channels using Adobe Target.…
Added 1 hour ago
Programmer Analyst
Scotiabank
Toronto, ON
…of several agile teams working closely together to deliver, support, and maintain the client and account onboarding systems called WealthOne and…
Added 1 hour ago
Quality Analyst
NRG
AB · Edmonton, AB · Calgary, AB
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 1 hour ago
HC
Remarketing Analytics Associate
Hyundai Capital
Toronto, ON
- Full-time
Position Details: The Associate will support Remarketing analytics by maintaining dashboards and reports, improving data processes, and contributing to reporting, forecasting, and modelling…
Added 1 hour ago
HC
Remarketing Analytics Associate
Hyundai Capital America
Toronto, ON
- Full-time
Position Details: The Associate will support Remarketing analytics by maintaining dashboards and reports, improving data processes, and contributing to reporting, forecasting, and modelling…
Added 1 hour ago
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2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
Royal Bank of Canada
Toronto, ON
- Full-time
…and capabilities. This role offers a unique opportunity to support the business development of real-world AI applications, directly impacting risk management workflows. As part of our…
Added 2 hours ago
HR
CBTCS Engineering Service Delivery Analyst(Fixed Term)
Hitachi Rail
Toronto, ON
- $69,128 to $103,692 CAD / year
- Full-time
The Service Delivery Analyst (SDA) for CBTCS E2 Services is responsible for ensuring reliable, efficient, and customer-focused delivery services that support engineering teams. The role…
Added 2 hours ago
Delivery Analyst, Risk & Audit - Americas
Diligent Corporation
Vancouver, BC
A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements…

Tax & Law Technology - Process Transformation - Manager/Senior Analyst

Toronto, ON, M5H 0B3, Canada

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Job details

Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As a Business Transformation Manager within the Canada Tax Technology Group (CTTG), you will play a key role in shaping and advancing the future of tax service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement technology-enabled solutions that improve efficiency, quality, and the client experience.

This is a strategic, highly collaborative and hands-on role that bridges tax, business and technology. You will be responsible for understanding how tax teams work, identifying opportunities for transformation, and helping guide initiatives from concept through implementation and adoption.

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities

Lead business transformation / process transformation initiatives across Canadian Tax service lines, identifying opportunities and helping design technology solutions to improve efficiency, consistency, scalability, and quality.
Partner with tax professionals and business stakeholders to understand pain points and inefficiencies, and design technology solutions.
Facilitate workshops, discovery sessions, and process assessments to identify current-state challenges and future-state opportunities.
Support the development and deployment of technology-enabled solutions, including workflow tools, automation initiatives, digital platforms, and process improvements.
Create current state or future state process maps or other documentation as needed.
Develop transformation roadmaps, business cases, implementation plans, and success metrics.
Monitor transformation outcomes and continuously identify opportunities for improvement.
Prepare and deliver status updates, and recommendations for leadership as needed

Skills and Attributes for Success

Strong strategic thinking and problem-solving capabilities, with the ability to identify root causes and develop practical, scalable solutions.
Ability to analyze complex business processes and redesign them for improved performance and user experience.
Strong technology acumen and understanding of modern technology solutions including AI.
Exceptional facilitation, communication, and stakeholder management skills.

To Qualify for the Role, You Must Have

7+ years of experience in business transformation, process transformation, process improvement, technology solution design, operational excellence, project management, or a related field.
Experience leading cross-functional initiatives involving business and tax stakeholders.
Experience gathering business requirements and converting them into actionable recommendations and solutions.
Bachelor's degree in Business, Commerce, Accounting, Finance, Information Systems, or a related field.

Ideally, You'll Also Have (Nice to have but not required)

Experience working within tax, accounting, professional services, finance, or compliance environments.
Understanding of Canadian tax processes and service delivery models.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto: $92,000 to $138,000 per year

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

Lead business and process transformation initiatives across Canadian Tax service lines to improve efficiency and quality. Partner with stakeholders to identify pain points and implement technology-enabled solutions including automation and digital platforms.

Requirements

Requires 7+ years of experience in business transformation, process improvement, or project management. A bachelor's degree in Business, Commerce, Accounting, Finance, or Information Systems is required.

Skills

Business transformation
Process transformation
Process improvement
Technology solution design
Project management
Strategic thinking
Problem-solving
Stakeholder management
Facilitation
Communication
Automation
Workflow tools
Digital platforms
Tax technology
AI

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching
Learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Transformation
Process Transformation
Tax Technology
Automation
AI
Project Management
Operational Excellence
Stakeholder Management
Process Mapping
Business Requirements
Professional Services
Compliance
Canadian Tax
Digital Platforms
Workflow Tools
Strategy
Consulting
Data
Efficiency
Scalability

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