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Added 5 mins ago
Intercultural Program Coordinator - Appendix D / Temporary Assignment
Algonquin College of Applied Arts and Technology
Ottawa, ON
Temporary
In consultation with the Manager, the incumbent will liaise with campus stakeholders and collaborate on student events including other departments, student groups and community…
Added 5 mins ago
Part-time Library Technician (Casual)
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 5 mins ago
Part Time Nurse
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional…
Added 6 mins ago
Commercial Manager
Amrize
SK · Floral, SK
We’re seeking a Commercial Manager who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.
Added 6 mins ago
Senior Delivery Manager (Cloud and Developer Enablement)
Scotiabank
Toronto, ON
As a Senior Delivery Manager (Execution Lead), you will be accountable for the end-to-end delivery of one or more teams within a large-scale Agile program, acting as a Scrum Master and…
Added 6 mins ago
Bilingual (Fr/En) Human Resources Manager
The Canada Life Assurance Company
Montreal, QC
We are looking for a bilingual Human Resources Manager to join our collaborative and passionate Human Resources team that is committed to helping our people and business succeed. In this…
Added 6 mins ago
Client Onboarding Manager
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Mississauga, ON · Toronto, ON
Full-time
Access to structured learning and development programs that support your professional growth and career progression within Citi.
Added 6 mins ago
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Full-time
Opportunities for learning, training and development, and much more...
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Added 6 mins ago
Customs Specialist Brokerage
Livingston International
Moncton, NB
This position reports to the Manager, Service Delivery and acts as the primary support and day to day client contact for the client service teams/operations to ensure quality standards are…
Added 6 mins ago
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus
Mirabel, QC · Montreal, QC
Full-time
Added 6 mins ago
Part-time Library Technician (Casual)
Algonquin College
Ottawa, ON
Part-time
Reporting to the Manager, Student Learning Centre & Libraries, the incumbent supports a variety of information service duties including but not limited to: staffing the circulation and…
Added 20 mins ago
Senior Project Manager – Nova Scotia
Avondale Construction Ltd
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Full-time
…expect a safe, diverse and inclusive environment, and on-going learning and career development…
Added 20 mins ago
Multimedia Producer
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Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 20 mins ago
Field Technician (Heavy Equipment)
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Added 20 mins ago
Manager, Facilities (Muskoka)
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Added 20 mins ago
Directeur de projet Sr (gestion des Paiements)
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Montreal, QC · Greater Montreal Metropolitan Area
Contract
XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !
Added 21 mins ago
Project Technologist
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Added 21 mins ago
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Recognize OOS or out of trend results and under the direction of the Manager complete lab investigations. Promptly notify the lab manager of any observations or results, which may impact on…
Added 21 mins ago
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Added 21 mins ago
22540 - Head of Education, Skills & Work - HMP Bullingdon
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…other prisoner places of work, providing prisoners with the learning and skills required to compete for and achieve employment within the local labour…
Added 21 mins ago
22544 - Activities Unit Manager (AUM): Industries - HMP Bullingdon
Ministry of Justice UK
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Responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.
Added 21 mins ago
Modality Supervisor - MRI Diagnostic Imaging
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…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 21 mins ago
Modality Supervisor – X-Ray - Multiple sites
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…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
Added 21 mins ago
Performance Marketing Manager, Google & YouTube
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Full-time · Remote
A position with Ground News provides an unparalleled learning experience both personally and professionally. At Ground, we prioritize growth: both for our business and team members. You’ll…

Tax & Law Technology - Process Transformation - Manager/Senior Analyst

Toronto, ON, M5H 0B3, Canada

Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 1, 2026

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Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As a Business Transformation Manager within the Canada Tax Technology Group (CTTG), you will play a key role in shaping and advancing the future of tax service delivery. You will partner with tax professionals, operations teams, and technology stakeholders to identify business challenges, streamline processes, and implement technology-enabled solutions that improve efficiency, quality, and the client experience.

This is a strategic, highly collaborative and hands-on role that bridges tax, business and technology. You will be responsible for understanding how tax teams work, identifying opportunities for transformation, and helping guide initiatives from concept through implementation and adoption.

This job posting relates to an existing vacancy within our organization.

Your Key Responsibilities

Lead business transformation / process transformation initiatives across Canadian Tax service lines, identifying opportunities and helping design technology solutions to improve efficiency, consistency, scalability, and quality.
Partner with tax professionals and business stakeholders to understand pain points and inefficiencies, and design technology solutions.
Facilitate workshops, discovery sessions, and process assessments to identify current-state challenges and future-state opportunities.
Support the development and deployment of technology-enabled solutions, including workflow tools, automation initiatives, digital platforms, and process improvements.
Create current state or future state process maps or other documentation as needed.
Develop transformation roadmaps, business cases, implementation plans, and success metrics.
Monitor transformation outcomes and continuously identify opportunities for improvement.
Prepare and deliver status updates, and recommendations for leadership as needed

Skills and Attributes for Success

Strong strategic thinking and problem-solving capabilities, with the ability to identify root causes and develop practical, scalable solutions.
Ability to analyze complex business processes and redesign them for improved performance and user experience.
Strong technology acumen and understanding of modern technology solutions including AI.
Exceptional facilitation, communication, and stakeholder management skills.

To Qualify for the Role, You Must Have

7+ years of experience in business transformation, process transformation, process improvement, technology solution design, operational excellence, project management, or a related field.
Experience leading cross-functional initiatives involving business and tax stakeholders.
Experience gathering business requirements and converting them into actionable recommendations and solutions.
Bachelor's degree in Business, Commerce, Accounting, Finance, Information Systems, or a related field.

Ideally, You'll Also Have (Nice to have but not required)

Experience working within tax, accounting, professional services, finance, or compliance environments.
Understanding of Canadian tax processes and service delivery models.

What we offer you

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.

Plus, we offer:

Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Toronto: $92,000 to $138,000 per year

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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More about this job

Responsibilities

Lead business and process transformation initiatives across Canadian Tax service lines to improve efficiency and quality. Partner with stakeholders to identify pain points and implement technology-enabled solutions including automation and digital platforms.

Requirements

Requires 7+ years of experience in business transformation, process improvement, or project management. A bachelor's degree in Business, Commerce, Accounting, Finance, or Information Systems is required.

Skills

Business transformation
Process transformation
Process improvement
Technology solution design
Project management
Strategic thinking
Problem-solving
Stakeholder management
Facilitation
Communication
Automation
Workflow tools
Digital platforms
Tax technology
AI

Benefits

Discretionary bonus program
Medical coverage
Prescription drug coverage
Dental coverage
Vacation policy
Paid personal days
Coaching
Learning opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Transformation
Process Transformation
Tax Technology
Automation
AI
Project Management
Operational Excellence
Stakeholder Management
Process Mapping
Business Requirements
Professional Services
Compliance
Canadian Tax
Digital Platforms
Workflow Tools
Strategy
Consulting
Data
Efficiency
Scalability

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