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Added 1 hour ago
Microbiologist - 174871
Piper Companies
ON · Durham, ON
Full-time
…Biopharmaceutical Manufacturing, Life Sciences, SOP Compliance, GMP Documentation, Data Analysis, Microbial Testing, Trend Analysis, Sterility Assurance, Quality Control, Manufacturing…
Added 6 hours ago
Business Systems Analyst - Guidewire PolicyCenter
CGI
Toronto, ON
Contract
CGI is seeking an experienced Senior Business Systems Analyst (BSA) with strong functional knowledge of Guidewire PolicyCenter to join our team in Toronto.
Added 8 hours ago
Instructor Therapist ABA
Advance Therapy ABA Services
Markham, ON
Contract
…a Master’s in Applied Behavior Analysis or possess related certification as a Board Certified Assistant Behavior Analyst (BCaBA) OR be working towards becoming a board-certified behavior…
Added 8 hours ago
Instructor Therapist ABA
Advance Therapy ABA Services
Newmarket, ON
Contract
…a Master’s in Applied Behavior Analysis or possess related certification as a Board Certified Assistant Behavior Analyst (BCaBA) OR be working towards becoming a board-certified behavior…
Added 11 hours ago
Senior Corporate Quality Manager
BGIS
Markham, ON
Full-time
The Senior Corporate Quality Manager manages all aspect of maintaining ISO 9001:2015 Quality Certification. This role is responsible for the administration of Intelex, support and training…
Added 13 hours ago
Business Analyst, Regional Epic
Base Career
Ottawa, ON
Internship
It combines business analysis, quality assurance, development/configuration, support, project coordination with growing exposure to more complex project management.
Added 13 hours ago
Senior Business Analyst, Regional Epic
Base Career
Ottawa, ON
Full-time
The position combines business analysis, project management, quality assurance, development or configuration, and system support.
Added 19 hours ago
Business Analyst, Regional Epic
The Ottawa Hospital
Ottawa, ON
Full-time
…and in an on-call capacity. It combines business analysis, quality assurance, development/configuration, support, project coordination with growing exposure to more complex project…
Added 19 hours ago
Senior Business Analyst, Regional Epic
The Ottawa Hospital
Ottawa, ON
Full-time
…is a combination of business analysis, project management, quality assurance, development/configuration and…
Added 4 days ago
Cybersecurity Incident Manager
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
Full-time
Conduct quality assurance reviews of incident reports and provide feedback and suggestions for improvement to level 2 senior security analysts through regular interactions with the QA…
Added 4 days ago
Guidewire Systems Business Analyst (BSA) - Brokerage Program
Maarut
Quebec, QC
Contract
business partners, developers, architects, and quality assurance specialists to
Added 4 days ago
IT Senior Functional Analyst - ePPDS
Agropur
Longueuil, QC · ON · St-Hubert Campus
Full-time
The IT Senior Functional Analyst - ePPDS is responsible for leading the blueprinting, functional design, system configuration, and deployment of all solutions related to Production Planning…
Added 5 days ago
Senior Quality Assurance Analyst - Software Quality
Maarut
Quebec, QC · Montreal, Quebec
Contract
documentation, logging bugs, and re-execution after fixes - follow a typical
Added 4 days ago
Business Solutions Architect
Manitoba Liquor & Lotteries Corporation
Winnipeg, MB
Full-time
Participate in the Quality Assurance and software testing activities of purchased solutions to ensure features and functions have been enabled and optimized.
Added 5 days ago
Analyst Level 2 - Research and Development (LCMS)
SGS
Mississauga, ON
$30 to $34 CAD / hour
Full-time
We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 5 days ago
Analyst Level 2 - Research and Development (LCMS)
SGS
Mississauga, ON
$30 to $34 CAD / hour
Full-time
We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 24 days ago
Analyst - Controls Assurance & Accounting and Reporting Advisory, Assurance- Co-op/Intern - 2027
Deloitte
Winnipeg, MB
Full-time
Must possess strong technical skills (GAAP, control certification, securities and regulatory, assurance) and experience in, and knowledge of, Public Sector Standards, IFRS, ASPE, and…
Added 6 days ago
Retail Business Systems Analyst
JRoss Retail Recruiters
Toronto, ON · North York, ON
$80,000 to $85,000 CAD / year
Full-time
Define and coordinate quality assurance and testing requirements with business users, IT development teams, and external partners.
Added 6 days ago
Biotech Document Reviewer (1 Year Contract)
SGS
Mississauga, ON
$27 to $32 CAD / hour
Contract
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 6 days ago
Quality Assurance Analyst
Planisware
Montreal, QC
$70,000 to $80,000 CAD / year
Full-time
Planisware is seeking a motivated QA Engineer who will be responsible for quality assurance activities in the context of software implementations by our consulting teams. Your ultimate…
Added 7 days ago
IT Project Manager/Business Analyst
The Corporation of the
Sharon, ON
$113,732 to $133,795 CAD / year
Full-time · Contract
Reporting to the Manager, IT Business Solutions, the IT Project Manager/Business Analyst (PM/BA) leads key initiatives that span multiple business units and run concurrently with other…
Added 7 days ago
Analyst Level 2 - Research and Development
SGS
Mississauga, ON
Full-time
We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 7 days ago
Analyst Level 2 - Research and Development
SGS
Mississauga, ON
$30 to $34 CAD / hour
Full-time
We are SGS – the world’s leading testing, inspection, and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees…
Added 7 days ago
Senior Functional & Systems Analyst (UKG)
City of Toronto
Toronto, ON
Full-time
Reviews payroll technical and application architectures for quality assurance, in accordance with Corporate Policy and SAP standards, ensuring the integrity of payroll data and records.
Added 7 days ago
Technical Analyst (New Capability Distribution)
Air Canada
Toronto, ON
Full-time
Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.

Technology Operations Analyst - Access Management Managed Services

Winnipeg, MB, R3C 4G9, Canada
Toronto, ON, M5H 0B3, Canada
Saskatoon, SK, S7K 5R5, Canada
Halifax, NS, B3J 0C3, Canada
St. John's, NL, A1E 0E4, Canada
Saint John, NB, Canada
London, ON, N6A 5S7, Canada
Vancouver, BC, V6E 4E5, Canada
Victoria, BC, V8W 2B7, Canada
Edmonton, AB, T5H 0E7, Canada
Ottawa, ON, K1P 6B9, Canada
Dieppe, NB, Canada
ON, Canada
AB, Canada
Calgary, AB, T2P 1M4, Canada
Waterloo, ON, N2L 0J6, Canada

Pay: $5,000 per year for mental health support benefits
Apply by: Dec 9, 2026
Posting language: English
Posted: Sep 8, 2026

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Original job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

Ernst & Young is seeking an intermediate-level Cyber Identity and Access Management (IAM) Analyst to support Cyber Managed Identity Services team.

In this role, you will help deliver managed IAM services across Identity Governance and Administration, IGA, Privileged Access Management, PAM, Multi-Factor Authentication, MFA, and Conditional Access. You will support day-to-day operations, investigate IAM issues, work with client and internal teams, and help maintain reliable, auditable identity services.

This is a client-facing managed services role suited for someone with hands-on IAM experience who is comfortable working through tickets, workflows, approvals, documentation, and service procedures.

Your role at a glance

Key responsibilities

Working with our technical team and clients, the candidate will be responsible for:

Identity Governance and Administration (IGA)

Support joiner, mover, and leaver processes, including workflow monitoring, retries, reprocessing, and coordination with application owners or fulfilment teams.
Support access request workflows, entitlement catalog updates, reconciliation activities, and access certification campaigns.
Investigate provisioning failures, connector issues, and entitlement discrepancies.
Maintain operational records, audit evidence, and reporting for in-scope IGA services.

Privileged Access Management (PAM)

Process privileged access requests, time-bound access, and approved emergency access activities.
Support privileged account onboarding, decommissioning, ownership validation, credential rotation monitoring, and break-glass evidence collection.
Monitor PAM platform health and investigate operational issues.
Support inventory validation, audit requests, and documentation updates for PAM operations.

Multi-Factor Authentication and Conditional Access

Support MFA enrolment issues, authentication failures, lockouts, approved bypasses, and exception expiry management.
Implement and maintain approved Conditional Access changes, exclusions, report-only testing, enforcement validation, and tuning.
Investigate access blocks and authentication issues within the service scope.
Maintain auditable records for approved exceptions, policy changes, and operational evidence.

Client Service Operations

Communicate IAM findings, service impacts, and status updates to clients and internal stakeholders.
Participate in client calls, onboarding activities, service reviews, and governance meetings as required.
Log, categorize, prioritize, and manage IAM incidents, requests, changes, and problems through agreed ITSM processes.
Support handoffs, escalations, and service metric reporting.

Documentation and Continuous Improvement

Contribute to SOPs, runbooks, playbooks, and knowledge articles.
Support problem management, root cause analysis, and improvement activities for recurring IAM issues.
Maintain service quality, evidence retention, compliance support, and audit artifacts.
Work within documented approvals, client procedures, change controls, and service boundaries.

Skills and attributes for success

Experience supporting IAM services in an enterprise, shared services, or managed services environment.
Hands-on experience in two or more IAM areas, such as IGA, PAM, MFA, or Conditional Access.
Working knowledge of identity lifecycle management, privileged access controls, authentication methods, access governance, and ticket-based service delivery.
Experience with platforms or services such as Microsoft Entra ID, Conditional Access, MFA, PAM tools, or identity governance workflows.
Ability to investigate operational issues and coordinate across technical, business, client, and vendor teams.
Strong documentation skills, including the ability to maintain evidence, ticket notes, control records, and operational procedures.
Strong written and verbal communication skills, with the ability to explain IAM issues clearly to technical and non-technical stakeholders.
Experience working within approved procedures, change controls, approvals, and service level expectations.
French language proficiency, including Quebec French, is an asset for client-facing engagements.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related discipline, or equivalent work experience.
3 or more years of experience in cybersecurity, IAM, identity operations, or a related field.
Meaningful hands-on experience in at least two of the following areas:
o IGA
o PAM
o MFA
o Conditional Access
Relevant certifications are an asset, such as:
o Microsoft Certified: Identity and Access Administrator Associate
o PAM, IGA, or IAM platform certifications
o Security+, CISSP, or similar security or identity certifications
We currently have opportunities in our Dieppe office for full-time evening, overnight and weekend work.

What we offer

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

$5,000 per year for mental health support benefits
Wellbeing benefit of $1,200/year

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Dieppe , NB $ 48,000 to $ 72.,000

Explore how a career at EY is yours to build at https://www.ey.com/en_ca/careers/personalized-career-development

Discover how, when and where you can work at https://www.ey.com/en_ca/careers/flexibility-mobility

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

Apply About employer

More about this job

Responsibilities

The analyst will support managed IAM services including IGA, PAM, and MFA, ensuring reliable identity operations and audit compliance. They will also manage client-facing service requests, incidents, and documentation while coordinating with internal and external stakeholders.

Requirements

Candidates must have at least 3 years of experience in cybersecurity or IAM, with hands-on expertise in at least two IAM domains. A bachelor's degree in a related field is required, along with strong communication skills and the ability to work a rotational 24/7 schedule.

Skills

Identity and Access Management
Identity Governance and Administration
Privileged Access Management
Multi-Factor Authentication
Conditional Access
Cybersecurity
ITSM
Identity Lifecycle Management
Microsoft Entra ID
Technical Documentation
Incident Management
Root Cause Analysis
Service Level Management
Audit Compliance
Client Communication

Benefits

Mental health support benefits
Wellbeing benefit

Visa sponsorship

Not detected in the job text

Keywords

Cybersecurity
IAM
IGA
PAM
MFA
Microsoft Entra ID
Conditional Access
ITSM
Identity Lifecycle Management
SOP
Runbooks
Playbooks
Root Cause Analysis
Audit
Compliance
Security+
CISSP
Identity Governance
Provisioning
Access Certification
Credential Rotation
Managed Services
Incident Management
Service Level Expectations
Technical Support

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