Technology Operations Analyst - Cybersecurity - Dieppe, New Brunswick

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes - allowing our clients to focus on strategic priorities.

We are hiring a Technology Operations Analyst to join our Cyber Managed Services team, responsible for supporting and maintaining business-critical applications for our clients. In this operational role, you will provide day-to-day application support, manage incident and service request queues, perform root cause analysis, and drive continuous service improvement in a multi-client environment. The role provides exposure to clients across many industries, including highly regulated sectors such as financial services, healthcare, pharmaceuticals, tobacco, alcohol, gambling, gaming, cannabis, and other regulated markets.

Your key responsibilities:

• Monitor, investigate, and respond to security alerts and incidents using Microsoft Sentinel and Microsoft Defender.

• Conduct threat hunting, incident analysis, and root cause investigations using security telemetry and log data.

• Support detection engineering activities, including alert tuning, use case development, and false-positive reduction.

• Assist with incident containment, recovery, and continuous improvement of security operations processes.

• Collaborate with clients and internal teams to communicate findings and support MDR operations.

• Contribute to playbooks, knowledge sharing, operational excellence, and compliance with regulatory requirements.

Skills and attributes for success

• Proven SOC experience with hands-on expertise in Microsoft Sentinel, Defender, KQL, threat detection, and incident response.

• Strong investigative, communication, and multitasking skills;

To qualify for the role you must have

• Bachelor’s degree in Cybersecurity, IT, Computer Science, or a related field.

• 1-2+ years of cybersecurity operations, incident response, or SOC experience.

• We currently have opportunities in our Dieppe office for full-time evening, overnight and weekend work.

Ideally, you’ll also have

• Advanced programming or scripting language certifications (e.g., Python, or PowerShell).

• Microsoft security certifications (Azure Security Engineer, Sentinel) preferred.

• CISSP, GCIA, GCED, or similar certifications are an asset.

• Managed services experience preferred.

What we offer

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Explore how a career at EY is yours to build at https://www.ey.com/en_ca/careers/personalized-career-development

Discover how, when and where you can work at https://www.ey.com/en_ca/careers/flexibility-mobility

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Dieppe, New Brunswick: $48,000 to $72,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY 

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity 

EY | Building a better working world 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.