Jobs in Canada

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Added 6 mins ago
SE
Administration and Travel Coordinator
SMS Equipment Inc.
Acheson, AB
- Full-time
…suppliers, employees, and travel vendors, you will help ensure administrative processes are completed accurately while supporting a welcoming and professional branch…
Added 6 mins ago
PH
Service Coordinator
Prospect Human Services Society
Calgary, AB
- Full-time
Those with a combination of post-secondary education along with professional experience may be considered
Added 6 mins ago
DC
Transportation Engineering Graduate
Dillon Consulting Limited
Ottawa, ON · Kingston, ON · London, ON
- Full-time
Dillon Consulting Limited (Dillon) is a proudly Canadian, 100% employee-owned professional consulting firm specializing in planning, engineering, environmental science, and management. With…
Added 6 mins ago
YT
Crisis Support Worker
YOUTHDALE TREATMENT CENTRES
Toronto, ON
- Part-time
Fosters positive, professional, and respectful relationships with children, youth, families, caregivers, staff, visitors, community partners, government officials, and professional…
Added 6 mins ago
FC
Inside Sales Representative
Flow Control Group
Lethbridge, AB
- Full-time
…for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an…
Added 20 mins ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Must be available to work day and evening shifts, Monday to Sunday
Added 20 mins ago
PA
Administrative Support Specialist
POSS, A Duravant Company
Oakville, ON
- $60,000 to $85,000 CAD / year
- Full-time
The Administrative Support Specialist is primarily a finance-focused role responsible for executing core accounting activities, supporting key human resources processes and taking ownership…
Added 20 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Develop hospital recognition materials for various health care recognition dates including Nursing Week, National Physician Day, Administrative Professional Day, etc.
Added 20 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Must be able to work all shifts including weekends, holidays and 12-hour shifts
Added 20 mins ago
MM
Bookkeeper
Majestic Marble Import
Concord, ON
- Full-time
Collaborative and professional working environment.
Added 20 mins ago
A
Director, Integrated Finance Services
Altis
Kingston, ON
- $110,000 to $127,000 CAD / year
- Full-time
…Managers and build trusted relationships with senior academic and administrative leaders. We’re looking for an experienced Finance leader who combines sound financial judgment with an…
Added 20 mins ago
RD
Client Experience Associate
RBC Dominion Securities
Cranbrook, BC
- Full-time
…support. You'll execute client service activities, manage key administrative tasks, and coordinate with our Advisor team to ensure every client interaction reinforces their confidence in…
Added 20 mins ago
BL
Intermediate/Senior Paralegal / Legal Administrative Assistant (LAA)
BC Legal Management Association
Vancouver, BC
- Other
We are currently seeking a full-time Intermediate/Senior Paralegal / Legal Administrative Assistant (LAA) to join our growing team.
Added 20 mins ago
SD
Dental Treatment Coordinator
Salvaggio Dentistry
Brampton, ON
- Full-time
Working closely with the clinical and administrative teams to ensure an exceptional patient experience.
Added 20 mins ago
LH
Receptionist - Physiotherapy Clinic
Lifemark Health Group
Vancouver, BC
- $19 to $21 CAD / hour
- Full-time
…referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients,…
Added 20 mins ago
SH
Principal - Glenelm School
Sisler High School
Winnipeg, MB
- Full-time
…learning, cultural teachings, and reconciliation through both professional practice and school…
Added 20 mins ago
DL
Box Enterprise Admin/SME
Diverse Lynx
Toronto, ON
- Contract
Added 20 mins ago
TR
Securities Legal Assistant
Talent Renew
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
The successful candidate will work closely with lawyers and other legal professionals, providing high-quality administrative and legal support while contributing to the smooth operation of…
Added 20 mins ago
SH
Principal - Robertson School
Sisler High School
Winnipeg, MB
- Full-time
Is a collaborative and fair principal. Trusting professional judgement of their staff, encourage teamwork, establish clear expectations, and lead with integrity and consistency.
Added 20 mins ago
Business Operations Specialist
F12.net
Edmonton, AB
…the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to…
Added 20 mins ago
Procurement Specialist – Industrial Chemicals
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 20 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Vancouver, BC
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 20 mins ago
Sales Administrator
Aspen Custom Trailers Inc.
Leduc, AB
Provide administrative and operational support to our Sales and Sales Engineering teams.
Added 20 mins ago
Procurement Specialist – Industrial Chemicals
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Workplace Flexibility: We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office
Added 20 mins ago
Customer Service Specialist
Enercare
Calgary, AB
Deliver professional, friendly, and solution-focused customer service on every interaction.

F12.net

Business Operations Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 3+ years of experience in Business Operations, Revenue Operations, Contract Administration, Finance Operations, or a related field.
Posting language: English
Posted: Nov 10, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

Position: The Business Operations Specialist plays a critical role in ensuring the operational and financial integrity of the region. This position is accountable for regional contract management, monthly recurring revenue (MRR) billing accuracy, billing audits, vendor invoice validation, and operational process improvement.

The Specialist serves as a key liaison between Business Operations, Sales, Finance, Service Delivery, Procurement, and Vendor Management teams to ensure contracts are accurately documented, services are billed correctly, client invoices align with contractual commitments, and operational processes are continuously improved.

Success in this role requires exceptional attention to detail, strong analytical abilities, sound business judgment, and the ability to identify discrepancies before they impact clients, revenue, or operational performance.

Key Responsibilities

Contract Management & Governance

Maintain ownership of regional contract administration and lifecycle management.
Review, create, modify, and maintain client agreements, amendments, renewals, and related documentation.
Ensure contract terms, pricing, commitments, and billing requirements are accurately reflected in business systems.
Conduct regular contract audits to identify discrepancies, compliance risks, or revenue leakage.
Maintain accurate contract records and supporting documentation.
Partner with Sales and Finance teams to resolve contract-related issues and discrepancies.
Support new client onboarding activities by ensuring contractual information is entered accurately and completely.

Monthly MRR Billing Management

Own the monthly MRR billing process for the region.
Validate recurring revenue invoices for accuracy, completeness, and contractual alignment.
Investigate and resolve billing discrepancies prior to invoice generation.
Ensure new contracts, amendments, user changes, licensing adjustments, and service modifications are accurately reflected in client billing.
Collaborate with Finance and Service Delivery teams to ensure billing deadlines are met.
Identify billing variances and recommend corrective actions.
Develop and maintain controls to improve billing accuracy and consistency.

Auditing & Revenue Assurance

Perform regular audits of client contracts, user counts and license assignments, vendor invoices, billing records, and service agreements.
Reconcile contract data against system records to ensure billing accuracy.
Identify revenue leakage, missed billings, duplicate charges, or contract inconsistencies.
Escalate findings and coordinate resolution with appropriate stakeholders.
Maintain audit documentation and reporting.

Vendor Invoice Validation

Review vendor invoices for accuracy and completeness.
Validate charges against client contracts, vendor agreements, and service consumption.
Ensure all vendor costs that are billable to clients are accurately captured within billing processes.
Support monthly financial reconciliation activities.

Microsoft CSP Licensing Administration

Develop and maintain subject matter expertise in Microsoft CSP licensing programs and billing models.
Understand Microsoft licensing structures, subscriptions, renewals, true-ups, and consumption-based services.
Perform licensing audits and reconciliations between vendor portals, client environments, contracts, and billing systems.
Support internal teams with licensing-related questions and billing escalations.
Identify opportunities to improve licensing accuracy and billing consistency.

Sales & Cross-Functional Collaboration

Collaborate closely with Sales teams to ensure accurate contract entry and setup.
Review new opportunities prior to activation to verify pricing, contract terms, products, services, and billing requirements.
Partner with Procurement, Service Delivery, Finance, and Vendor Management teams to resolve invoicing issues and escalations.
Act as a key point of contact for operational billing and contract-related inquiries.
Communicate effectively with stakeholders regarding billing status, discrepancies, and resolution plans.

Process Improvement & Operational Excellence

Evaluate, improve, and maintain core operational processes to ensure efficient and scalable business operations.
Identify opportunities to improve billing accuracy, contract management, revenue assurance, and workflow efficiency.
Develop and document standard operating procedures.
Create process controls to reduce operational risk and improve consistency.
Participate in operational improvement projects and strategic initiatives.
Support the ongoing development of quality assurance measures within Business Operations.

Internal Relationships

Build and maintain strong relationships across all departments.
Support onboarding and training of Business Operations team members.
Share knowledge and best practices related to contracts, billing, licensing, and operational processes.
Promote collaboration and continuous improvement across teams.
Participate in special projects and business initiatives as required.

Qualifications

Required

3+ years of experience in Business Operations, Revenue Operations, Contract Administration, Finance Operations, or a related field.
Experience managing billing processes and contract documentation.
Strong analytical and problem-solving skills.
Advanced attention to detail with a demonstrated ability to identify errors, discrepancies, and compliance risks.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience working with ERP, billing, CRM, and operational systems.

Preferred

Experience with Microsoft CSP licensing programs.
Experience with contract audits, billing audits, or revenue assurance activities.
Experience with NetSuite, Halo, ConnectWise, or similar business platforms.
Experience in managed services, technology services, or recurring revenue business models.

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Business Operations Specialist manages regional contract administration, monthly recurring revenue billing, and vendor invoice validation to ensure financial integrity. They also collaborate across departments to improve operational processes and maintain accurate licensing records.

Requirements

Candidates must have at least 3 years of experience in business operations, finance, or contract administration. Proficiency in Microsoft Office, specifically Excel, and strong analytical and organizational skills are required.

Skills

Contract management
Billing accuracy
Revenue assurance
Financial reconciliation
Vendor invoice validation
Microsoft CSP licensing
Analytical skills
Problem-solving
Attention to detail
Process improvement
NetSuite
Halo
ConnectWise
Microsoft Office Suite
Excel
Operational excellence

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Business Operations
Revenue Operations
Contract Administration
Finance Operations
MRR
Billing Audits
Vendor Management
Microsoft CSP
Licensing
NetSuite
Halo
ConnectWise
Managed Services
Revenue Leakage
Compliance
Standard Operating Procedures
Quality Assurance
Data Reconciliation
IT Consulting
Financial Integrity

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Jobs in Canada