Jobs in Canada

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Added 12 mins ago
J
Sales Director
Jobgether
Canada
- $151,750 to $200,000 USD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales Director based in Canada.
Added 12 mins ago
CW
Workplace Design Specialist
CTI Working Environments Inc.
Mississauga, ON
- Full-time
This is an existing full-time vacancy requiring a minimum of three days per week on-site at our Mississauga office · During the onboarding period, you will be expected to work in the office five days per week for approximately three months
Added 12 mins ago
CW
Workplace Consultant
CTI Working Environments Inc.
Mississauga, ON
- Full-time
CTI is an architectural and furniture solutions dealer and we partner with our clients to execute commercial projects - curating, procuring, delivering, and supporting environments that…
Added 12 mins ago
Senior Auditor (Contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Montreal, QC · Stellarton, NS · Calgary, AB
Partner with stakeholders throughout audit engagements, managing relationships, expectations, and deliverables effectively.
Added 12 mins ago
Business Operations Specialist
F12.net
Edmonton, AB
Partner with Sales and Finance teams to resolve contract-related issues and discrepancies.
Added 28 mins ago
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Director, Creator & Community
Diamond
Toronto, ON
- Full-time
Partner with paid media and social teams to understand how creator content performs and identify opportunities to improve creative effectiveness.
Added 28 mins ago
MU
Academic Associate (Clinical Partnerships Office)
McGill University
Sherbrooke, QC
- Full-time
Candidates must possess:
Added 28 mins ago
A
Business Unit Head, CVRM and Patient Center of Excellence
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…Unit (BBU) portfolio and advancing our reputation as a trusted partner across the healthcare ecosystem through patient support for the local Canadian…
Added 28 mins ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Added 43 mins ago
B
Account Executive - SaaS (Base upto $85K, OTE $450K)
BoomerangFX
Mississauga, ON
- $65,000 to $85,000 CAD / year
- Full-time
3-5 years of SaaS solutions selling experience, including a proven track record of managing the full sales cycle, achieving revenue targets and closing high-value deals in a fast-paced…
Added 43 mins ago
SM
RQ11741 – Product Manager – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 43 mins ago
A
Event Specialist
Altis
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
You'll partner with Marketing and Business Development teams while providing guidance to event coordinators.
Added 43 mins ago
R&
Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
…understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained Identify opportunities to improve service…
Added 43 mins ago
SP
Information Technology Business Analyst
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
Two-year Diploma in Information Technology or Business (foreign education must have Canadian equivalency certification)
Added 43 mins ago
IG
Field Sales Executive
Insight Global
Windsor, ON
- $75,000 to $80,000 CAD / year
- Full-time
Partner with internal teams to successfully transition new customers through onboarding.
Added 43 mins ago
IG
Sr. User Experience Researcher
Insight Global
Toronto, ON
- $54 to $66 CAD / hour
- Contract
Experience managing research panels or participant communities
Added 43 mins ago
Senior Manager, Marketing Analytics
Scotiabank
Toronto, ON
Data Product & Reporting Enablement: Partner with data, technology, BI, and engineering teams to develop repeatable analytics products, dashboards, data assets, and standardized reporting…
Added 43 mins ago
F
Inside Sales Representative
Financeit
Remote, Canada
- $50,000 to $60,000 CAD / year
- Full-time
- Remote
Reporting into the Sales Manager, this B2B role involves managing merchant relationships and dealing directly with the owners, finance managers and sales agents of businesses wishing to use…
Added 43 mins ago
E
Senior Advisor, Communications
EPCOR
AB · Edmonton, Alberta
- Full-time
- Temporary
This position is eligible for our hybrid work program, offering the flexibility to work remotely while requiring a minimum of two days per week onsite
Added 43 mins ago
Director, Provider Licensing, Quality & Growth
The Government of Nova Scotia
Halifax, NS
…learning and child care providers, educational institutions, partner organizations, and families. As the Director, you are accountable for the effective planning, development, strategic…
Added 58 mins ago
B
Biilingual Recruiter
BonLook
Ottawa, ON · Mississauga, ON
- Full-time
Partner with hiring managers to understand their business needs, clarify role requirements, and agree on recruitment approaches and timelines.
Added 58 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 58 mins ago
FC
Recruitment Specialist - Craft
FLINT Corp.
Calgary, AB
- Full-time
Partner closely with operational leaders to understand workforce requirements, hiring priorities, changing project demands and upcoming labour needs.
Added 58 mins ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
EMCO Corporation
Quebec, QC
- Full-time
Added 58 mins ago
L
Supply Chain & Distribution Manager
Lilly
Toronto, ON
- Full-time
…inventory, customer and channel initiatives, and distribution partner…

F12.net

Business Operations Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 3+ years of experience in Business Operations, Revenue Operations, Contract Administration, Finance Operations, or a related field.
Posting language: English
Posted: Nov 10, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

Position: The Business Operations Specialist plays a critical role in ensuring the operational and financial integrity of the region. This position is accountable for regional contract management, monthly recurring revenue (MRR) billing accuracy, billing audits, vendor invoice validation, and operational process improvement.

The Specialist serves as a key liaison between Business Operations, Sales, Finance, Service Delivery, Procurement, and Vendor Management teams to ensure contracts are accurately documented, services are billed correctly, client invoices align with contractual commitments, and operational processes are continuously improved.

Success in this role requires exceptional attention to detail, strong analytical abilities, sound business judgment, and the ability to identify discrepancies before they impact clients, revenue, or operational performance.

Key Responsibilities

Contract Management & Governance

Maintain ownership of regional contract administration and lifecycle management.
Review, create, modify, and maintain client agreements, amendments, renewals, and related documentation.
Ensure contract terms, pricing, commitments, and billing requirements are accurately reflected in business systems.
Conduct regular contract audits to identify discrepancies, compliance risks, or revenue leakage.
Maintain accurate contract records and supporting documentation.
Partner with Sales and Finance teams to resolve contract-related issues and discrepancies.
Support new client onboarding activities by ensuring contractual information is entered accurately and completely.

Monthly MRR Billing Management

Own the monthly MRR billing process for the region.
Validate recurring revenue invoices for accuracy, completeness, and contractual alignment.
Investigate and resolve billing discrepancies prior to invoice generation.
Ensure new contracts, amendments, user changes, licensing adjustments, and service modifications are accurately reflected in client billing.
Collaborate with Finance and Service Delivery teams to ensure billing deadlines are met.
Identify billing variances and recommend corrective actions.
Develop and maintain controls to improve billing accuracy and consistency.

Auditing & Revenue Assurance

Perform regular audits of client contracts, user counts and license assignments, vendor invoices, billing records, and service agreements.
Reconcile contract data against system records to ensure billing accuracy.
Identify revenue leakage, missed billings, duplicate charges, or contract inconsistencies.
Escalate findings and coordinate resolution with appropriate stakeholders.
Maintain audit documentation and reporting.

Vendor Invoice Validation

Review vendor invoices for accuracy and completeness.
Validate charges against client contracts, vendor agreements, and service consumption.
Ensure all vendor costs that are billable to clients are accurately captured within billing processes.
Support monthly financial reconciliation activities.

Microsoft CSP Licensing Administration

Develop and maintain subject matter expertise in Microsoft CSP licensing programs and billing models.
Understand Microsoft licensing structures, subscriptions, renewals, true-ups, and consumption-based services.
Perform licensing audits and reconciliations between vendor portals, client environments, contracts, and billing systems.
Support internal teams with licensing-related questions and billing escalations.
Identify opportunities to improve licensing accuracy and billing consistency.

Sales & Cross-Functional Collaboration

Collaborate closely with Sales teams to ensure accurate contract entry and setup.
Review new opportunities prior to activation to verify pricing, contract terms, products, services, and billing requirements.
Partner with Procurement, Service Delivery, Finance, and Vendor Management teams to resolve invoicing issues and escalations.
Act as a key point of contact for operational billing and contract-related inquiries.
Communicate effectively with stakeholders regarding billing status, discrepancies, and resolution plans.

Process Improvement & Operational Excellence

Evaluate, improve, and maintain core operational processes to ensure efficient and scalable business operations.
Identify opportunities to improve billing accuracy, contract management, revenue assurance, and workflow efficiency.
Develop and document standard operating procedures.
Create process controls to reduce operational risk and improve consistency.
Participate in operational improvement projects and strategic initiatives.
Support the ongoing development of quality assurance measures within Business Operations.

Internal Relationships

Build and maintain strong relationships across all departments.
Support onboarding and training of Business Operations team members.
Share knowledge and best practices related to contracts, billing, licensing, and operational processes.
Promote collaboration and continuous improvement across teams.
Participate in special projects and business initiatives as required.

Qualifications

Required

3+ years of experience in Business Operations, Revenue Operations, Contract Administration, Finance Operations, or a related field.
Experience managing billing processes and contract documentation.
Strong analytical and problem-solving skills.
Advanced attention to detail with a demonstrated ability to identify errors, discrepancies, and compliance risks.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience working with ERP, billing, CRM, and operational systems.

Preferred

Experience with Microsoft CSP licensing programs.
Experience with contract audits, billing audits, or revenue assurance activities.
Experience with NetSuite, Halo, ConnectWise, or similar business platforms.
Experience in managed services, technology services, or recurring revenue business models.

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Business Operations Specialist manages regional contract administration, monthly recurring revenue billing, and vendor invoice validation to ensure financial integrity. They also collaborate across departments to improve operational processes and maintain accurate licensing records.

Requirements

Candidates must have at least 3 years of experience in business operations, finance, or contract administration. Proficiency in Microsoft Office, specifically Excel, and strong analytical and organizational skills are required.

Skills

Contract management
Billing accuracy
Revenue assurance
Financial reconciliation
Vendor invoice validation
Microsoft CSP licensing
Analytical skills
Problem-solving
Attention to detail
Process improvement
NetSuite
Halo
ConnectWise
Microsoft Office Suite
Excel
Operational excellence

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Business Operations
Revenue Operations
Contract Administration
Finance Operations
MRR
Billing Audits
Vendor Management
Microsoft CSP
Licensing
NetSuite
Halo
ConnectWise
Managed Services
Revenue Leakage
Compliance
Standard Operating Procedures
Quality Assurance
Data Reconciliation
IT Consulting
Financial Integrity

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Jobs in Canada