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Added 7 mins ago
Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
$80,000 to $90,000 CAD / year
Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 7 mins ago
Senior Business Affairs Manager - Contract Manager (Remote)
Geotab
Canada
…deliver results! Geotab is seeking a Senior Business Affairs Manager who will focus on the drafting, negotiation, and execution of revenue impacting agreements, managing larger, more…
Added 1 hour ago
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Keurig Dr Pepper
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Full-time
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Casual Staff Pharmacist - Express Scripts Canada
Express Scripts Canada
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…and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest…
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MEAL Officer -National
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Senior Information Security Analyst - IAM/CyberArk Administrator
TD
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TD Information Security covers the development and management of security strategies, policies and programs to assess, prioritize, and mitigate business risk with technology controls.
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Client Service Manager-Moncton Office
IGT, a Nevada Corporation
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Main point of contact for the customer to the Technology organization: gathers and channels all customer communication related to system support and evolution. Can communicate directly with…
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Reporting to the Pressure Boundary & Analysis Engineering Manager. Responsibilities of the engineer performing this role include setting the technical direction for the overall project and…
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Project Manager, Transformation
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Toronto, ON · Waterloo, ON
Full-time
Stakeholder, Risk & Financial Management: Build strong relationships across business and technology teams to drive stakeholder alignment, facilitate decision-making, and support change…
Added 2 hours ago
Legal Counsel Procurement & Contract Governance
VIA Rail Canada
Montreal, QC
Contract
…interests (contracts for the purchase of goods and services, information technology, infrastructure access, construction, marketing, confidentiality, and…
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IT Support Analyst
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Ottawa, ON · Kanata, ON
Full-time
The Ottawa Senators are seeking an energetic, detail-oriented professional to join us as an IT Support Analyst. This is an excellent opportunity to join an NHL franchise in an area behind…
Added 2 hours ago
Apprentice General Manager
Chipotle
Toronto, ON
Full-time
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit…
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Manager, Accounting and Bookkeeping
Stern Cohen LLP
Toronto, ON
Full-time
FIT provides growing businesses with the financial support they need throughout the year, including bookkeeping, financial reporting, accounting, payroll and part-time CFO services. Our…
Added 2 hours ago
Senior Tax Associates
Stern Cohen LLP
Toronto, ON
Full-time
Communicating with the Canada Revenue Agency (CRA) on behalf of our clients and assisting with audit support and information requests;
Added 2 hours ago
Senior Program Manager, Salesforce Transformation
Apex Systems
Toronto, ON
$90 to $110 USD / hour
Contract
A large enterprise organization is seeking a Senior Program Manager to lead the reset and delivery of a complex Salesforce transformation. This individual will oversee multiple technology…
Added 2 hours ago
Senior Data Analyst
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Full-time
…of the FinCrim Data Warehouse team and report to the Senior Manager – it Delivery – Data and Analytics. Our team stands out for its expertise in data engineering, its culture of…
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Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…
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Senior Manager, Marketing Analytics
Optro
Remote, Canada
$128,000 to $176,000 CAD / year
Full-time · Remote
…500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on…
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Marketing Operations Manager
Optro
Remote, Canada
$102,000 to $140,000 CAD / year
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…500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on…
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Oversee the responsibilities of the Store Manager in the absence of SM or ASM
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Senior Director, Controllership & Operations Transformation
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Added 3 hours ago
Lumber Sales Associate Part Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 3 hours ago
Nursing Assistant
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F12.net

FLD - Field Services NOC Analyst

Edmonton, AB, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: The Network Operations Centre (NOC) Analyst will support one of F12’s largest clients at their Sherwood Park office, ensuring the stability, performance, and security of critical network and telecommunications infrastructure. Reporting to the Field Support Service Delivery Manager and receiving direction from the Supervisor, Field Communications Network Operations Centre (NOC) within the Information Services Unit (ISU), this role is responsible for monitoring, maintaining, troubleshooting, and optimizing enterprise and operational technology networks.

This position plays a key role in protecting the integrity, security, and availability of network services while supporting innovative technologies that improve operational efficiency, productivity, and customer outcomes. The successful candidate will collaborate with internal teams, field communications groups, service providers, and client stakeholders to deliver reliable network services in a fast-paced, high-availability environment.

The successful candidate will have proven experience supporting medium to large-scale enterprise networks, troubleshooting complex network issues, and maintaining telecommunications systems while providing exceptional customer service and operational support.

Responsibilities:

Participate as a key member of the NOC team responsible for network monitoring, management, upgrades, installations, documentation, and design activities.
Provide support for data transport and communications protocols including IP networking, MPLS, TCP/IP, MQTT, and serial communications.
Design, implement, document, and maintain telecommunications systems located at tower sites, pipeline facilities, and data centres.
Monitor the health, stability, availability, and performance of network infrastructure and services.
Proactively identify, troubleshoot, and resolve network incidents and service disruptions.
Maintain accurate documentation, network diagrams, operational procedures, and technical reports.
Provide operational support to Field Communications teams and client operations as required.
Collaborate effectively with cross-functional teams including OT Field Operations, SCADA Infrastructure, Security, IT Networks, and other technology groups.
Work directly with vendors, contractors, and service providers to ensure efficient delivery of network services.
Participate in an on-call rotation and respond to critical incidents outside of business hours when required.
Support network security initiatives and contribute to the protection of sensitive organizational data and systems.
Manage and troubleshoot enterprise and operational technology (OT) network environments.
Support WAN technologies including MPLS, LTE/Cellular, VSAT, and satellite communications.
Assist with the administration and maintenance of Nokia and Cisco networking platforms.
Monitor network management tools and proactively address performance concerns and capacity issues.
Contribute to continuous improvement initiatives focused on network reliability, efficiency, and scalability.
Support highly secure network environments utilizing logical segmentation and layered security practices.
Analyze network trends and performance metrics to identify opportunities for enhancement and optimization.
Provide exceptional customer service while managing multiple priorities in high-pressure, low-downtime environments.
Contribute to and support an equitable, diverse, and inclusive workplace culture.

Requirements:

Excellent verbal and written communication skills.
Excellent interpersonal and client-facing communication skills.
Strong organizational and documentation skills.
Post-secondary education from a recognized technical institution (NAIT, SAIT, BCIT, or equivalent) in Network Technology, Telecommunications, or a related field.
Nokia NRS, Cisco CCNA, CCNP certification, or equivalent practical experience.
Experience supporting network operations and enterprise networking environments.
Progressive experience configuring, maintaining, and troubleshooting medium to large-scale networks.
Strong knowledge of routing and switching protocols including BGP, OSPF, STP, SNMP, SIP, and VRRP.
Experience supporting Nokia networking technologies including SAR, SAS, MSS, MPR, Wavence, and HM Cellular solutions.
Experience supporting Cisco networking technologies including IOS, NX-OS, and cellular networking solutions.
Experience working with Linux operating systems including Red Hat and Debian.
Working knowledge of WAN technologies including MPLS, VSAT, LTE/Cellular, and satellite communications.
Experience supporting SCADA environments and operational technology networks.
Familiarity with MQTT and related applications.
Experience supporting microwave and narrowband radio systems.
Knowledge of network monitoring and management platforms such as SolarWinds and Nokia NFM-P.
Experience with Microsoft Azure and Azure Networking is considered an asset.
Working knowledge of ServiceNow and ITIL best practices is considered an asset.
Experience operating within highly secure, mission-critical network environments.
Ability to multitask, prioritize work effectively, and meet deadlines.
Willingness to work in both office and field environments.
Valid Class 5 Alberta Driver’s License.

Desired Competencies:

Strategic Thinking
Network Operations & Monitoring
Telecommunications Infrastructure Management
Network Security & Risk Mitigation
Technical Troubleshooting & Problem Solving
Operational Technology (OT) Knowledge
SCADA & Industrial Network Understanding
Business Analytics
Influencing Through Communication
Project Coordination
Vendor & Contractor Management
Industry Knowledge
Customer Service Excellence
Team Collaboration
Technical Capacity
Adaptability & Continuous Learning
Crisis Management & Incident Response
Time Management & Prioritization
Process Improvement
Commitment to Diversity, Equity & Inclusion

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The NOC Analyst is responsible for monitoring, maintaining, and troubleshooting critical network infrastructure to ensure stability, security, and performance. They will collaborate with cross-functional teams and vendors to support enterprise and operational technology networks in a high-availability environment.

Requirements

Candidates must have post-secondary education in Network Technology or a related field and possess relevant certifications such as Cisco CCNA, CCNP, or Nokia NRS. Proven experience in supporting medium to large-scale enterprise networks and troubleshooting complex telecommunications systems is required.

Skills

Network monitoring
Troubleshooting
Telecommunications
IP networking
MPLS
TCP/IP
SCADA
Routing and switching
BGP
OSPF
Cisco networking
Nokia networking
Linux
Azure
ServiceNow
ITIL

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

NOC Analyst
Network Operations
Telecommunications
IP Networking
MPLS
TCP/IP
MQTT
SCADA
BGP
OSPF
STP
SNMP
SIP
VRRP
Nokia
Cisco
Linux
Azure
ServiceNow
ITIL
WAN
LTE
VSAT
Microwave radio
SolarWinds
Nokia NFM-P
Network Security
Operational Technology
Infrastructure Management
Incident Response

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