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Added 1 min ago
Accounting Analyst
Easton's Group of Hotels Inc.
Markham, ON
$55,000 to $60,000 CAD / year
You will be required to use your knowledge of Hotel Operations, to create and maintain analytical tools by using Microsoft Excel, and Ai for the operational team. The successful candidate…
Added 1 min ago
Business Partner - Financial Services
Okanagan College
Kelowna, BC
Developing key objectives and tactics as required to meet the strategic objectives of the portfolio/department(s), linking financial goals with departmental planning and operations.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
The Transportation Ecommerce Operations Team is trusted with managing the relationship between the Corporation and all our Courier Partners. This involves managing the day-to-day operations…
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NL · Newfoundland and Labrador, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NS · Nova Scotia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NB · New Brunswick, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 15 mins ago
FX Production Support Consultant
Open Systems Technologies
Mississauga, ON
Contract
The Application Support Senior Analyst provides technical and business support for users of Client's Foreign Exchange (FX) Derivatives and Risk Applications. This includes providing quick…
Added 15 mins ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON
$145,000 to $165,000 CAD / year
Full-time
Redesign analyst workflows and roles to combine automation with human judgment, enabling the team to spend less time producing reports and more time interpreting results, advising leaders,…
Added 46 mins ago
Financial Analyst - #26-24281
US Tech Solutions
Toronto, ON
$40 to $42 CAD / hour
Contract
We are looking for a Finance Analyst III to join the Finance team at a leading financial institution in Toronto. This role will support day-to-day business operations, including FX PnL…
Added 46 mins ago
Custody Operations Analyst
Butterfield Group
Moncton, NB
Full-time
This position reports to the AVP Custody Operations. The Custody Operations Analyst is responsible for accurate and timely processing of various daily corporate actions in our custody…
Added 46 mins ago
Medical Data Analyst (Bulgarian Speaking)
Aimbient (formerly SST)
Toronto, ON · Greater Toronto Area, Canada
$43,000 CAD / year
Full-time
A Medical Data Analyst (Bulgarian Speaking) works under the direction of the Manager of Medical Analysis Operations to annotate and analyze videos captured by the Aimbient platform.…
Added 46 mins ago
Technical Product Manager
Real Matters Inc.
Markham, ON
$100,000 to $120,000 CAD / year
Full-time
Work closely with Engineering, QA, and Operations to support delivery, testing, and release readiness
Added 47 mins ago
Senior Applications Analyst - IT
Wolf Midstream
Calgary, AB
The Senior Application Analyst is a technical and functional resource supporting Wolf’s enterprise applications. You will be primarily accountable for Octave Attune EAM and Microsoft…
Added 1 hour ago
BA II (Data Services Analyst)
Robertson & Company Ltd.
Toronto, ON
Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
Lead Business Systems Analyst (SimCorp Dimension) - Project Delivery & Solution Design
AIMCo
AB · Calgary, AB · Edmonton
Full-time
We are seeking a Lead Business Systems Analyst (SimCorp Dimension) - Project Delivery & Solution Design to join our Application Delivery team. In this role, you will lead the analysis,…
Added 1 hour ago
Senior Business Systems Analyst (SimCorp Dimension) - Platform Operations & Continuous Improvement
AIMCo
AB · Calgary, AB · Edmonton
Full-time
We are seeking a Senior Business Systems Analyst (SimCorp Dimension) - Platform Operations & Continuous Improvement to join our Application Delivery team. In this role, you will serve as a…
Added 1 hour ago
Senior GTM Insights Analyst
Gusto, Inc.
Toronto, ON
The Senior GTM Insights Analyst is the strategic and analytical backbone of Gusto's GTM organization. You will partner directly with GTM leadership to shape business strategy, own the…
Added 1 hour ago
Sr. Consultant, Operations & Oversight - Simplii Financial
Simplii Financial
Toronto, ON
Full-time
…supported by CIBC’s scale, technology, and security. As a Business Analyst – Operations and Oversight, you'll bring deep domain expertise to complex incidents, escalations, and change…
Added 1 hour ago
Analyst – Provisioning and Access Control
Master
Vaughan, ON
Full-time
…centralized to a federated data and analytics operating model. The Analyst – Provisioning and Access Control is an operational role responsible for executing data access requests and…

F12.net

FLD - Field Services NOC Analyst

Edmonton, AB, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: The Network Operations Centre (NOC) Analyst will support one of F12’s largest clients at their Sherwood Park office, ensuring the stability, performance, and security of critical network and telecommunications infrastructure. Reporting to the Field Support Service Delivery Manager and receiving direction from the Supervisor, Field Communications Network Operations Centre (NOC) within the Information Services Unit (ISU), this role is responsible for monitoring, maintaining, troubleshooting, and optimizing enterprise and operational technology networks.

This position plays a key role in protecting the integrity, security, and availability of network services while supporting innovative technologies that improve operational efficiency, productivity, and customer outcomes. The successful candidate will collaborate with internal teams, field communications groups, service providers, and client stakeholders to deliver reliable network services in a fast-paced, high-availability environment.

The successful candidate will have proven experience supporting medium to large-scale enterprise networks, troubleshooting complex network issues, and maintaining telecommunications systems while providing exceptional customer service and operational support.

Responsibilities:

Participate as a key member of the NOC team responsible for network monitoring, management, upgrades, installations, documentation, and design activities.
Provide support for data transport and communications protocols including IP networking, MPLS, TCP/IP, MQTT, and serial communications.
Design, implement, document, and maintain telecommunications systems located at tower sites, pipeline facilities, and data centres.
Monitor the health, stability, availability, and performance of network infrastructure and services.
Proactively identify, troubleshoot, and resolve network incidents and service disruptions.
Maintain accurate documentation, network diagrams, operational procedures, and technical reports.
Provide operational support to Field Communications teams and client operations as required.
Collaborate effectively with cross-functional teams including OT Field Operations, SCADA Infrastructure, Security, IT Networks, and other technology groups.
Work directly with vendors, contractors, and service providers to ensure efficient delivery of network services.
Participate in an on-call rotation and respond to critical incidents outside of business hours when required.
Support network security initiatives and contribute to the protection of sensitive organizational data and systems.
Manage and troubleshoot enterprise and operational technology (OT) network environments.
Support WAN technologies including MPLS, LTE/Cellular, VSAT, and satellite communications.
Assist with the administration and maintenance of Nokia and Cisco networking platforms.
Monitor network management tools and proactively address performance concerns and capacity issues.
Contribute to continuous improvement initiatives focused on network reliability, efficiency, and scalability.
Support highly secure network environments utilizing logical segmentation and layered security practices.
Analyze network trends and performance metrics to identify opportunities for enhancement and optimization.
Provide exceptional customer service while managing multiple priorities in high-pressure, low-downtime environments.
Contribute to and support an equitable, diverse, and inclusive workplace culture.

Requirements:

Excellent verbal and written communication skills.
Excellent interpersonal and client-facing communication skills.
Strong organizational and documentation skills.
Post-secondary education from a recognized technical institution (NAIT, SAIT, BCIT, or equivalent) in Network Technology, Telecommunications, or a related field.
Nokia NRS, Cisco CCNA, CCNP certification, or equivalent practical experience.
Experience supporting network operations and enterprise networking environments.
Progressive experience configuring, maintaining, and troubleshooting medium to large-scale networks.
Strong knowledge of routing and switching protocols including BGP, OSPF, STP, SNMP, SIP, and VRRP.
Experience supporting Nokia networking technologies including SAR, SAS, MSS, MPR, Wavence, and HM Cellular solutions.
Experience supporting Cisco networking technologies including IOS, NX-OS, and cellular networking solutions.
Experience working with Linux operating systems including Red Hat and Debian.
Working knowledge of WAN technologies including MPLS, VSAT, LTE/Cellular, and satellite communications.
Experience supporting SCADA environments and operational technology networks.
Familiarity with MQTT and related applications.
Experience supporting microwave and narrowband radio systems.
Knowledge of network monitoring and management platforms such as SolarWinds and Nokia NFM-P.
Experience with Microsoft Azure and Azure Networking is considered an asset.
Working knowledge of ServiceNow and ITIL best practices is considered an asset.
Experience operating within highly secure, mission-critical network environments.
Ability to multitask, prioritize work effectively, and meet deadlines.
Willingness to work in both office and field environments.
Valid Class 5 Alberta Driver’s License.

Desired Competencies:

Strategic Thinking
Network Operations & Monitoring
Telecommunications Infrastructure Management
Network Security & Risk Mitigation
Technical Troubleshooting & Problem Solving
Operational Technology (OT) Knowledge
SCADA & Industrial Network Understanding
Business Analytics
Influencing Through Communication
Project Coordination
Vendor & Contractor Management
Industry Knowledge
Customer Service Excellence
Team Collaboration
Technical Capacity
Adaptability & Continuous Learning
Crisis Management & Incident Response
Time Management & Prioritization
Process Improvement
Commitment to Diversity, Equity & Inclusion

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The NOC Analyst is responsible for monitoring, maintaining, and troubleshooting critical network infrastructure to ensure stability, security, and performance. They will collaborate with cross-functional teams and vendors to support enterprise and operational technology networks in a high-availability environment.

Requirements

Candidates must have post-secondary education in Network Technology or a related field and possess relevant certifications such as Cisco CCNA, CCNP, or Nokia NRS. Proven experience in supporting medium to large-scale enterprise networks and troubleshooting complex telecommunications systems is required.

Skills

Network monitoring
Troubleshooting
Telecommunications
IP networking
MPLS
TCP/IP
SCADA
Routing and switching
BGP
OSPF
Cisco networking
Nokia networking
Linux
Azure
ServiceNow
ITIL

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

NOC Analyst
Network Operations
Telecommunications
IP Networking
MPLS
TCP/IP
MQTT
SCADA
BGP
OSPF
STP
SNMP
SIP
VRRP
Nokia
Cisco
Linux
Azure
ServiceNow
ITIL
WAN
LTE
VSAT
Microwave radio
SolarWinds
Nokia NFM-P
Network Security
Operational Technology
Infrastructure Management
Incident Response

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