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Added 11 mins ago
Model Risk Management Quant Associate/AVP- Market
MUFG
Toronto, ON
Full-time
This quantitative analyst within the Quantitative Risk Control (QRC) supports best-practice model risk activities consistent with the MUFG UB Model Governance Program. The models include…
Added 23 mins ago
Senior Analyst, Business Systems
Bombardier
Pointe-Claire, QC
Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 23 mins ago
Business Analyst
Raymond James Ltd.
Vancouver, BC
Full-time
As a Business Analyst within the Raymond James Project Management Office, you will support a diverse portfolio of strategic, technical, and regulatory initiatives across multiple business…
Added 23 mins ago
Sr. Analyst Customs Compliance
Signet Jewelers
Markham, ON
Full-time
…applicable, coordinating with Legal, Product Compliance and program…
Added 26 mins ago
Senior Financial Analyst – FP&A, Fuel
Circle K
Laval, QC
Full-time
As a Senior Financial Analyst – FP&A, Fuel, you will provide financial analysis, reporting, modelling, and decision support across fuel retail, B2B, EV, and related commercial operations.…
Added 26 mins ago
Sr. Analyst, IT Quality Assurance
CIBC
Toronto, ON
Full-time
As a member of CIBC’s team, the Sr. Analyst, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance…
Added 26 mins ago
Financial Analyst
Canadian Tire Corporation
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
…for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families,…
Added 26 mins ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
We are looking for a highly motivated, innovative, self-directed Business Analyst to perform a critical role in delivering process improvement initiatives, supporting a courier center of…
Added 26 mins ago
Senior Analyst, Regulatory Reporting
EPCOR
AB · Edmonton, Alberta
Full-time · Temporary
We are hiring a full-time temporary Senior Analyst, Regulatory Reporting position for up to 11 months working out of Edmonton, AB. We welcome applications from internal and external…
Added 26 mins ago
Corporate Risk Manager
Ledcor
Toronto, ON · Vancouver, BC
Full-time
Builds strong executive, broker, insurer, and internal stakeholder relationships while advancing risk culture, education, and team development, including mentorship of the Risk Analyst
Added 26 mins ago
Corporate Risk Manager
Ledcor
AB · Calgary, AB · Edmonton - Campus
Full-time
Builds strong executive, broker, insurer, and internal stakeholder relationships while advancing risk culture, education, and team development, including mentorship of the Risk Analyst
Added 39 mins ago
Financial Analyst
Compass Group Canada
Burnaby, BC
Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 41 mins ago
Senior Business Analyst
Fountain Tire
Edmonton, AB
Other
Fountain Tire is seeking a dedicated Senior Business Analyst to be a key player in our Business Applications team based in our South Edmonton Corporate Head Office.
Added 55 mins ago
Technical Business Analyst, Strategy & Operations
Scotiabank
Toronto, ON
The Technical Business Analyst, Strategy and Operations role will support the Enterprise Data & AI Technology organization, a key strategic initiative for Scotiabank. With enterprise-wide…
Added 1 hour ago
Financial Analyst
Seabird Island Band
BC · Agassiz, British Columbia
Full-time
Join Sq'éwqel (Seabird Island Band) as a Financial Analyst and play a key role in supporting the financial health and sustainability of our organization. Reporting to the Comptroller, you…
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
PE · Prince Edward Island, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
ON · Ontario, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
We are looking for a highly motivated, innovative, self-directed Business Analyst to perform a critical role in delivering process improvement initiatives, supporting a courier center of…
Added 1 hour ago
Business Systems Analyst V #26-23520
US Tech Solutions
Toronto, ON
$80 to $85 CAD / hour
Contract
Analyze features of new vendor modules required for USTC program for margining of sponsored clients.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
MB · Manitoba, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
BC · British Columbia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
SK · Saskatchewan, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
AB · Alberta, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NL · Newfoundland and Labrador, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.
Added 1 hour ago
ServiceNow Administrator / Automation Analyst
Harris Computer
NS · Nova Scotia, Canada
Full-time
We are seeking a ServiceNow Administrator / Automation Analyst to support the administration, AI enablement, automation, enhancement, and continued improvement of our ServiceNow platform.

F12.net

FLD - Field Services NOC Analyst

Edmonton, AB, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: The Network Operations Centre (NOC) Analyst will support one of F12’s largest clients at their Sherwood Park office, ensuring the stability, performance, and security of critical network and telecommunications infrastructure. Reporting to the Field Support Service Delivery Manager and receiving direction from the Supervisor, Field Communications Network Operations Centre (NOC) within the Information Services Unit (ISU), this role is responsible for monitoring, maintaining, troubleshooting, and optimizing enterprise and operational technology networks.

This position plays a key role in protecting the integrity, security, and availability of network services while supporting innovative technologies that improve operational efficiency, productivity, and customer outcomes. The successful candidate will collaborate with internal teams, field communications groups, service providers, and client stakeholders to deliver reliable network services in a fast-paced, high-availability environment.

The successful candidate will have proven experience supporting medium to large-scale enterprise networks, troubleshooting complex network issues, and maintaining telecommunications systems while providing exceptional customer service and operational support.

Responsibilities:

Participate as a key member of the NOC team responsible for network monitoring, management, upgrades, installations, documentation, and design activities.
Provide support for data transport and communications protocols including IP networking, MPLS, TCP/IP, MQTT, and serial communications.
Design, implement, document, and maintain telecommunications systems located at tower sites, pipeline facilities, and data centres.
Monitor the health, stability, availability, and performance of network infrastructure and services.
Proactively identify, troubleshoot, and resolve network incidents and service disruptions.
Maintain accurate documentation, network diagrams, operational procedures, and technical reports.
Provide operational support to Field Communications teams and client operations as required.
Collaborate effectively with cross-functional teams including OT Field Operations, SCADA Infrastructure, Security, IT Networks, and other technology groups.
Work directly with vendors, contractors, and service providers to ensure efficient delivery of network services.
Participate in an on-call rotation and respond to critical incidents outside of business hours when required.
Support network security initiatives and contribute to the protection of sensitive organizational data and systems.
Manage and troubleshoot enterprise and operational technology (OT) network environments.
Support WAN technologies including MPLS, LTE/Cellular, VSAT, and satellite communications.
Assist with the administration and maintenance of Nokia and Cisco networking platforms.
Monitor network management tools and proactively address performance concerns and capacity issues.
Contribute to continuous improvement initiatives focused on network reliability, efficiency, and scalability.
Support highly secure network environments utilizing logical segmentation and layered security practices.
Analyze network trends and performance metrics to identify opportunities for enhancement and optimization.
Provide exceptional customer service while managing multiple priorities in high-pressure, low-downtime environments.
Contribute to and support an equitable, diverse, and inclusive workplace culture.

Requirements:

Excellent verbal and written communication skills.
Excellent interpersonal and client-facing communication skills.
Strong organizational and documentation skills.
Post-secondary education from a recognized technical institution (NAIT, SAIT, BCIT, or equivalent) in Network Technology, Telecommunications, or a related field.
Nokia NRS, Cisco CCNA, CCNP certification, or equivalent practical experience.
Experience supporting network operations and enterprise networking environments.
Progressive experience configuring, maintaining, and troubleshooting medium to large-scale networks.
Strong knowledge of routing and switching protocols including BGP, OSPF, STP, SNMP, SIP, and VRRP.
Experience supporting Nokia networking technologies including SAR, SAS, MSS, MPR, Wavence, and HM Cellular solutions.
Experience supporting Cisco networking technologies including IOS, NX-OS, and cellular networking solutions.
Experience working with Linux operating systems including Red Hat and Debian.
Working knowledge of WAN technologies including MPLS, VSAT, LTE/Cellular, and satellite communications.
Experience supporting SCADA environments and operational technology networks.
Familiarity with MQTT and related applications.
Experience supporting microwave and narrowband radio systems.
Knowledge of network monitoring and management platforms such as SolarWinds and Nokia NFM-P.
Experience with Microsoft Azure and Azure Networking is considered an asset.
Working knowledge of ServiceNow and ITIL best practices is considered an asset.
Experience operating within highly secure, mission-critical network environments.
Ability to multitask, prioritize work effectively, and meet deadlines.
Willingness to work in both office and field environments.
Valid Class 5 Alberta Driver’s License.

Desired Competencies:

Strategic Thinking
Network Operations & Monitoring
Telecommunications Infrastructure Management
Network Security & Risk Mitigation
Technical Troubleshooting & Problem Solving
Operational Technology (OT) Knowledge
SCADA & Industrial Network Understanding
Business Analytics
Influencing Through Communication
Project Coordination
Vendor & Contractor Management
Industry Knowledge
Customer Service Excellence
Team Collaboration
Technical Capacity
Adaptability & Continuous Learning
Crisis Management & Incident Response
Time Management & Prioritization
Process Improvement
Commitment to Diversity, Equity & Inclusion

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply About employer

More about this job

Responsibilities

The NOC Analyst is responsible for monitoring, maintaining, and troubleshooting critical network infrastructure to ensure stability, security, and performance. They will collaborate with cross-functional teams and vendors to support enterprise and operational technology networks in a high-availability environment.

Requirements

Candidates must have post-secondary education in Network Technology or a related field and possess relevant certifications such as Cisco CCNA, CCNP, or Nokia NRS. Proven experience in supporting medium to large-scale enterprise networks and troubleshooting complex telecommunications systems is required.

Skills

Network monitoring
Troubleshooting
Telecommunications
IP networking
MPLS
TCP/IP
SCADA
Routing and switching
BGP
OSPF
Cisco networking
Nokia networking
Linux
Azure
ServiceNow
ITIL

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

NOC Analyst
Network Operations
Telecommunications
IP Networking
MPLS
TCP/IP
MQTT
SCADA
BGP
OSPF
STP
SNMP
SIP
VRRP
Nokia
Cisco
Linux
Azure
ServiceNow
ITIL
WAN
LTE
VSAT
Microwave radio
SolarWinds
Nokia NFM-P
Network Security
Operational Technology
Infrastructure Management
Incident Response

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