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Added 6 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 20 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team -NICU Specific - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 20 mins ago
R
Media Buying / Marketing Representative (French Services) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Part-time
Reporting to the Media Activation Manager and working closely with the Media Buying Specialist, you will provide vital operational support in launching and running our campaigns. In this…
Added 20 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit framework built on an enterprise risk management governance model. You…
Added 20 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as the finance lead for the Product Line, partnering closely with the General Manager and leadership team
Added 20 mins ago
FR
Part-Time Building Operator
FirstService Residential Canada
Calgary, AB
- Part-time
…government codes and regulations. Reporting to the Community Manager the Concierge will assist in the preventative maintenance and repair of electrical, hydraulic, mechanical and general…
Added 20 mins ago
CW
General Manager Manufacturing Division
Centra Windows & Install Pros
Calgary, AB
- $200,000 to $250,000 CAD / year
- Full-time
As General Manager, Manufacturing Division, you will lead our manufacturing operations across British Columbia and Alberta with full accountability for performance, quality, profitability,…
Added 20 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 20 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Regina, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 20 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Saskatoon, SK
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 20 mins ago
VS
Receptionist (2026-11010)
Verve Senior Living
Regina, SK
- Full-time
…value of our residences. Under the direction of the Office Manager, provides administrative support including clerical and reception duties for the efficient operation of the…
Added 20 mins ago
CW
General Manager, Home Services & Expansion
Centra Windows & Install Pros
Winnipeg, MB
- $170,000 to $205,000 CAD / year
- Full-time
Centra is expanding into Saskatchewan and Manitoba, and we’re looking for a General Manager to build and lead our residential window and door replacement business in these markets. You will…
Added 20 mins ago
SM
Accounting Manager (Contract)
Spin Master
Toronto, ON
- Full-time
Spin Master is seeking a Accounting Manager, to join our dynamic Finance team! As a Accounting Manager, you will report to the Sr. Manager, Corporate Accounting and help lead the financial…
Added 35 mins ago
WB
Lead Terrain Park Crew
Whistler Blackcomb
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- Temporary
Directs leads, attendants, and operators to complete projects and general maintenance in an efficient and carefully planned manner
Added 35 mins ago
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Facilities Operations Assistant
EFW Radiology
Calgary, AB
- Full-time
EFW Radiology owns and operates eleven community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.
Added 35 mins ago
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Nurse Case Manager - Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) - Home Health
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Full-time
The Case Manager manages a select population of eligible clients who are chronically ill or have long term physical disabilities. Uses chronic disease management and self-care management…
Added 35 mins ago
C
Senior Superintendent (Critical Infrastructure)
Chandos
Burnaby, BC
- $142,000 to $180,000 CAD / year
- Full-time
…- it builds a community of accountability, pride and mutual…
Added 50 mins ago
UO
Events and Communications Assistant, Snyder Institute for Chronic Diseases
University of Calgary
Calgary, AB
- Full-time
Working in concert with the program lead, communications specialist and under the general direction of the manager
Added 50 mins ago
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Associate Managing Editor (French Services) (On Site)
Radio-Canada
Sherbrooke, QC
- Full-time
…maintain a harmonious and respectful work environment. You will support teams on a daily basis, ensuring compliance with journalistic standards and practices, and alignment with the…
Added 50 mins ago
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Customer Accounts Specialist
Keurig Dr Pepper Canada
Mississauga, ON
- $57,100 to $70,000 CAD / year
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Collaborate with Manager to identify and implement strategic initiatives to enhance customer relationships while reducing cost. Provide analysis to take advantage of promotion,…
Added 50 mins ago
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Banquet Assistant Manager
Canad Inns
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- Full-time
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Added 50 mins ago
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Surrey, BC
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Added 50 mins ago
Animal Care Attendant
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
BC · West Vancouver, BC
We are committed to a transparent, human-led hiring process. While we use technology to support application management, applications are not screened, scored, or ranked by AI systems. All…
Added 50 mins ago
TH
Senior Project Manager, Capital Planning and Redevelopment
Trillium Health Partners
Mississauga, ON
- Full-time
Position: Senior Project Manager, Capital Planning and Redevelopment
Added 50 mins ago
S
BUILDING MANAGER (VANCOUVER)
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Vancouver, BC
- Full-time
Strand is seeking a full-time Building Manager to oversee the daily operations of one of our residential rental properties. The primary responsibility of this position is to lead and manage…

F12.net

General Manager, Ontario

Markham, ON, Canada

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Job details

Experience: Minimum of 10 years of leadership experience, guiding highly productive organizational units with a demonstrated track record of managing delivery of business & financial results.
Posting language: English
Posted: Oct 30, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the COO, the General Manager (GM) is responsible for F12’s financial and operational performance at the provincial or regional level with a focus on driving growth and fostering a positive culture for the region. The responsibility of the GM encompasses revenue growth, technical service delivery, and operational excellence. The leadership of the GM is instrumental in fostering a high-performance culture, delivering an exceptional client experience, and promoting the F2 brand within the region. By playing an active role within the regional communities, the GM successfully develops referrals for customers and business acquisitions fueling growth in the region.

Responsibilities:

Strategic management:

Generates and articulates an annual strategic plan for the region encompassing territory development, organic revenue growth, client retention, and cultural development.
Works alongside F12 Marketing and F12 Sales to develop and execute strategic plans to drive revenue growth within the region.
Strategizes account management functions and drives excellence through client segmentation and quality account management practices.
Collects, measures, and scores the client experience and relays quantifiable positive and constructive feedback to F12’s project and service leadership.
Leverages business operations functions to accurately implement, track, and report processes, activities, and results necessary to achieve objectives and results.
Enables a culture of process efficiency, maintains and enables a team for business process management to define, document and to improve process efficiency over time.

Financial performance:

Holds overall responsibility for the region’s P&L as it relates to the regions EBITDA contributions. Maintains accurate forecasting and participates in annual budget creation in alignment with the regional strategic plan.
Manages risks associated with the book of business and directs activities to handle delinquent accounts.
Holds responsibility for regional financial reporting around the regions book of business and the accuracy and completeness of client invoicing.
Accelerates the activation and revenue recognition of services through careful direction and collaboration with regional leaders to align solution design resources, project resources, and onboarding schedules.
Identifies cost-control, revenue leakage, and productivity opportunities, holding accountability to direct teams for achieving targets.

Client management:

Responsible for all existing client sales and account management in their region. This includes staff management of Technical Account Managers and vCIOs.
Works with the account teams to identify and optimize opportunities for sales growth in existing accounts and to support regional sales for new logos.
Participates in regional sales strategy meetings to support sales and ensure that staffing (technical and business operations), processes and resources are aligned with our prospecting and selling efforts.
Enables and supports sales/pre-sales activities by contributing to important proposals and presentations, establishing relationships with existing F12 clients and prospective clients, and supporting the sales team to close/sign new deals or renewals.
Establishes learning and development objectives essential to the client relations organization’s success and stewards learning and development initiatives through partnerships with People and Development and external training resources.

Management of Client Experience and Managed Services

Responsible for the overall delivery of managed services and the client experience of F12 clients in the region.
Works closely with the Director of Managed Services to ensure the effective execution of technical projects and services agreements within the region.
Participates in services and operations meetings to identify service delivery issues, manage escalations and improvement strategies to ensure a positive client experience.

Business Operations:

Oversee all operational aspects of the provincial business, ensuring efficiency, quality, and compliance with company policies.
Collaborate with department leaders to streamline processes and workflows, driving operational excellence.
Manage warehouse operations for the region to optimize inventory management and distribution of IT equipment.
Oversee the management of company vehicles, including maintenance, fuel efficiency, and scheduling.
Ensure the proper maintenance and management of company facilities, including safety and sustainability initiatives.
Ensure accurate and timely client billing working closely with the finance department.
Oversee provincial HR support in collaboration with the People and Development team, including social events and Networker orientation within the region.

Requirements:

Minimum of 10 years of leadership experience, guiding highly productive organizational units with a demonstrated track record of managing delivery of business & financial results.
Education and/or experience equivalent to an undergraduate degree or higher in a technical field.
Dynamic personality able to effectively engage and influence internal and external stakeholders
Financial acumen regarding budgets, forecasting, and cost controls
Ability to operate at the strategic level yet close enough to the details to add value to clients and support to the team
Experience in managing and monitoring performance metrics across business units and project portfolios

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The General Manager is responsible for the financial and operational performance of the region, focusing on revenue growth and service delivery. They lead regional teams to ensure operational excellence, client satisfaction, and the execution of strategic business plans.

Requirements

Candidates must have a minimum of 10 years of leadership experience with a proven track record of managing business and financial results. An undergraduate degree or higher in a technical field is required or equivalent experience.

Skills

Strategic management
Financial performance
P&L management
Client management
Managed services
Business operations
Leadership
Budgeting
Forecasting
Cost control
Account management
Process efficiency
Team management
Sales strategy
Technical service delivery

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

General Manager
IT Consulting
P&L
EBITDA
Strategic Planning
Managed Services
Technical Account Manager
vCIO
Business Operations
Revenue Growth
Client Retention
Process Efficiency
Financial Reporting
Budgeting
Forecasting
Cost Control
Sales Strategy
Service Delivery
Inventory Management
HR Support
Leadership
Stakeholder Engagement
Performance Metrics
Project Management
IT Infrastructure

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