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Added 7 mins ago
CA
Project Controller - NexGen Rook I
Cementation Americas
La Loche, SK
- Full-time
Cementation is supporting NexGen's shaft sinking project, a major underground construction undertaking that will require disciplined planning, coordination, and control as the work…
Added 7 mins ago
TS
Site Superintendent Calgary
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Work with the Project Manager, develop and maintain master project schedule with input from subcontractors
Added 7 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 7 mins ago
S
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys
Toronto, ON
- Contract
As the Delivery Manager – Personalization and Marketing, you will play a critical leadership role in ensuring the successful delivery of a broad portfolio of advanced analytics initiatives.…
Added 7 mins ago
LA
Social Media Manager, Quo Beauty - 12 Month Contract
Loblaw Agency
Toronto, ON
- Full-time
Do you have a passion for beauty, culture, and creating engaging social experiences? The Social Media Manager, QUO Beauty is a key member of the QUO Beauty team, responsible for bringing…
Added 7 mins ago
CA
Project Controls Lead - NexGen Rook I
Cementation Americas
La Loche, SK
- Full-time
The Project Controls Lead provides day-to-day leadership to the project controls team. The role coordinates cost, schedule, change, and reporting activities; supports continuity between…
Added 7 mins ago
CA
Construction Miner / Supervisor - Hope Bay
Cementation Americas
Yellowknife, NT
- Full-time
Support the Project Manager in cost‑related decision‑making and executive reporting.
Added 7 mins ago
CH
Maintenance Technician - The Queen's Cue & Boars Head Pub
Crescent Hotels & Resorts
Stratford, ON
- Full-time
Reporting to the Rooms Division Manager, you will work closely with hotel leadership, external vendors and specialist contractors to ensure the property remains guest-ready, well maintained…
Added 7 mins ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
Operational Readiness & Transition: Establish Oracle Enterprise Manager (OEM) monitoring, build automated operational scripts, author runbooks, enforce change/incident/security compliance,…
Added 7 mins ago
GI
Junior Account Manager / Gestionnaire de comptes junior
Gillespie-Munro Inc.
Montreal, QC
- Full-time
Junior Account Manager – Gillespie-Munro Inc. (GMI) | Montreal, QC
Added 7 mins ago
IM
Shop Operations Manager
Impossible Metals
Collingwood, ON
- Full-time
Impossible Metals Canada is looking for an experienced, hands-on Shop Operations Manager to own the day-to-day operation of our Collingwood shop and engineering facility. Reporting to the…
Added 7 mins ago
T
Manager, Compliance Monitoring & Testing (5672)
TD
Toronto, ON
- Full-time
Manager, Compliance Monitoring & Testing is a newly created role on the Core Compliance team to manage the implementation of Monitoring and Testing program, a key program supporting TD's…
Added 22 mins ago
A
Global Brand GTM Operations Manager
ARC'TERYX
North Vancouver, BC
- Full-time
As the Global Brand GTM Operations manager, you support the Go-To-Market (GTM) operations across the Brand function, helping bring our global Brand priorities to market by connecting teams,…
Added 22 mins ago
SC
Coordinator, Marketing // Coordonnateur·trice, marketing
Swimming Canada
Ottawa, ON
- Full-time
Maintain organized records, marketing assets, project documentation, and campaign reports.
Added 22 mins ago
Field and Event Marketing Manager
Leo Berwick
Toronto, ON
…week. Leo Berwick is looking for a Field and Event Marketing Manager to join our Marketing team in Toronto or Vancouver, reporting to the Marketing leader. Events are where our partners…
Added 22 mins ago
P
Health & Safety Manager
PURIS
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
LiquiForce Services is seeking a Health & Safety Manager to lead safety across all LiquiForce Canada locations. The role is based out of either our Calgary or Edmonton office. Reporting to…
Added 22 mins ago
B
Cleaning Supervisor
BGIS
Lethbridge, AB
- Full-time
The Area Cleaning Supervisor is responsible for the effective operations of the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the…
Added 36 mins ago
TG
Senior Reservoir Engineer
TAQA Group
Calgary, AB
- Full-time
…profitable as well as challenging and enjoyable. With field operations in Alberta, we deliver production of approximately 80,000 barrels of oil…
Added 36 mins ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
…exigences des clients et s’intègrent harmonieusement à leurs opérations existantes. Relevant du gestionnaire de la livraison des produits ATM, vous participerez à l’ensemble du cycle de…
Added 36 mins ago
CO
Supervisor, Roads
City of Markham
Markham, ON
- $109,744 to $143,867 CAD / year
- Full-time
Department and Commission: Operations, Community Services
Added 36 mins ago
KG
Manager - Health and Safety Risk and Assurance
Kinross Gold Corporation
Toronto, ON
- Full-time
Founded in 1993, Kinross is a Canadian-based senior gold mining company with operations and projects in the United States, Brazil, Mauritania, Chile and Canada. Our focus on delivering…
Added 36 mins ago
DM
Construction Supervisor
Denison Mines Corp.
Athabasca, AB
- Full-time
Denison is seeking a Construction Supervisor to join our Wheeler River project team. Reporting to the Construction Manager, you will be responsible for day-to-day oversight of contractors…
Added 36 mins ago
FC
IS Workforce Manager (Resource Manager)
Fidelity Canada
Toronto, ON
- Full-time
The Project Governance Office (PGO) manages the portfolio of projects for Fidelity Investments Canada (FIC), focusing on prioritization efforts in order to meet FIC’s regulatory obligations…
Added 36 mins ago
PW
Charter Supervisor
Pacific Western Transportation Ltd
Calgary, AB
- Full-time
The Charter Supervisor is responsible for responding to the needs of charter customers and providing outstanding customer service. This position reports to the Charter Manager.
Added 36 mins ago
SAP SuccessFactors Employee Central Lead & Employee Central Time Lead - Manager
EY
Edmonton, AB · AB · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
We are seeking a SAP SuccessFactors Employee Central Lead & Employee Central Time Lead – Manager to join our HR Technology practice. This role is for experienced professionals who can lead…

F12.net

General Manager, Ontario

Markham, ON, Canada

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Job details

Experience: Minimum of 10 years of leadership experience, guiding highly productive organizational units with a demonstrated track record of managing delivery of business & financial results.
Posting language: English
Posted: Oct 30, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the COO, the General Manager (GM) is responsible for F12’s financial and operational performance at the provincial or regional level with a focus on driving growth and fostering a positive culture for the region. The responsibility of the GM encompasses revenue growth, technical service delivery, and operational excellence. The leadership of the GM is instrumental in fostering a high-performance culture, delivering an exceptional client experience, and promoting the F2 brand within the region. By playing an active role within the regional communities, the GM successfully develops referrals for customers and business acquisitions fueling growth in the region.

Responsibilities:

Strategic management:

Generates and articulates an annual strategic plan for the region encompassing territory development, organic revenue growth, client retention, and cultural development.
Works alongside F12 Marketing and F12 Sales to develop and execute strategic plans to drive revenue growth within the region.
Strategizes account management functions and drives excellence through client segmentation and quality account management practices.
Collects, measures, and scores the client experience and relays quantifiable positive and constructive feedback to F12’s project and service leadership.
Leverages business operations functions to accurately implement, track, and report processes, activities, and results necessary to achieve objectives and results.
Enables a culture of process efficiency, maintains and enables a team for business process management to define, document and to improve process efficiency over time.

Financial performance:

Holds overall responsibility for the region’s P&L as it relates to the regions EBITDA contributions. Maintains accurate forecasting and participates in annual budget creation in alignment with the regional strategic plan.
Manages risks associated with the book of business and directs activities to handle delinquent accounts.
Holds responsibility for regional financial reporting around the regions book of business and the accuracy and completeness of client invoicing.
Accelerates the activation and revenue recognition of services through careful direction and collaboration with regional leaders to align solution design resources, project resources, and onboarding schedules.
Identifies cost-control, revenue leakage, and productivity opportunities, holding accountability to direct teams for achieving targets.

Client management:

Responsible for all existing client sales and account management in their region. This includes staff management of Technical Account Managers and vCIOs.
Works with the account teams to identify and optimize opportunities for sales growth in existing accounts and to support regional sales for new logos.
Participates in regional sales strategy meetings to support sales and ensure that staffing (technical and business operations), processes and resources are aligned with our prospecting and selling efforts.
Enables and supports sales/pre-sales activities by contributing to important proposals and presentations, establishing relationships with existing F12 clients and prospective clients, and supporting the sales team to close/sign new deals or renewals.
Establishes learning and development objectives essential to the client relations organization’s success and stewards learning and development initiatives through partnerships with People and Development and external training resources.

Management of Client Experience and Managed Services

Responsible for the overall delivery of managed services and the client experience of F12 clients in the region.
Works closely with the Director of Managed Services to ensure the effective execution of technical projects and services agreements within the region.
Participates in services and operations meetings to identify service delivery issues, manage escalations and improvement strategies to ensure a positive client experience.

Business Operations:

Oversee all operational aspects of the provincial business, ensuring efficiency, quality, and compliance with company policies.
Collaborate with department leaders to streamline processes and workflows, driving operational excellence.
Manage warehouse operations for the region to optimize inventory management and distribution of IT equipment.
Oversee the management of company vehicles, including maintenance, fuel efficiency, and scheduling.
Ensure the proper maintenance and management of company facilities, including safety and sustainability initiatives.
Ensure accurate and timely client billing working closely with the finance department.
Oversee provincial HR support in collaboration with the People and Development team, including social events and Networker orientation within the region.

Requirements:

Minimum of 10 years of leadership experience, guiding highly productive organizational units with a demonstrated track record of managing delivery of business & financial results.
Education and/or experience equivalent to an undergraduate degree or higher in a technical field.
Dynamic personality able to effectively engage and influence internal and external stakeholders
Financial acumen regarding budgets, forecasting, and cost controls
Ability to operate at the strategic level yet close enough to the details to add value to clients and support to the team
Experience in managing and monitoring performance metrics across business units and project portfolios

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The General Manager is responsible for the financial and operational performance of the region, focusing on revenue growth and service delivery. They lead regional teams to ensure operational excellence, client satisfaction, and the execution of strategic business plans.

Requirements

Candidates must have a minimum of 10 years of leadership experience with a proven track record of managing business and financial results. An undergraduate degree or higher in a technical field is required or equivalent experience.

Skills

Strategic management
Financial performance
P&L management
Client management
Managed services
Business operations
Leadership
Budgeting
Forecasting
Cost control
Account management
Process efficiency
Team management
Sales strategy
Technical service delivery

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

General Manager
IT Consulting
P&L
EBITDA
Strategic Planning
Managed Services
Technical Account Manager
vCIO
Business Operations
Revenue Growth
Client Retention
Process Efficiency
Financial Reporting
Budgeting
Forecasting
Cost Control
Sales Strategy
Service Delivery
Inventory Management
HR Support
Leadership
Stakeholder Engagement
Performance Metrics
Project Management
IT Infrastructure

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