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Added 6 mins ago
IF
Client Relationship Manager, Partnerships & Affinity Markets – Special Markets
iA Financial Group (Industrial Alliance)
Vancouver, BC
- Full-time
Are you driven by building meaningful business relationships and creating value for clients and partners? As a Client Relationship Manager, Partnerships & Affinity Markets – Special…
Added 8 mins ago
RB
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
- Full-time
Set ambitious objectives and key results (OKRs) to measure product success and drive continuous improvement;
Added 8 mins ago
H
General Manager
Havergal
Toronto, ON · NORTH YORK, ON
- Full-time
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and…
Added 8 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
The Assistant General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of the…
Added 8 mins ago
BF
Bilingual Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Ability to build strong relationships with client groups (internal) to work in a collaborative and consultative manner.
Added 8 mins ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Venture Media
Vancouver, BC
- From $60,000 CAD / year
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 21 mins ago
M
Manager, National Tax Services
MNP
Maple Ridge, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 21 mins ago
M
Manager, National Tax Services
MNP
Surrey, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 21 mins ago
M
Manager, National Tax Services
MNP
Vancouver, BC
- Full-time
Make an impact with our National Tax Services Group as a Manager. This diverse team of professionals provides best-in-class industry and technical expertise to internally drive the success…
Added 21 mins ago
M
Customer Success Associate
Mindlance
Toronto, ON
- $20 to $35 CAD / hour
- Contract
Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager
Added 21 mins ago
GT
Data Services Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $44 CAD / hour
- Contract
…oriented and who can liaise with various stakeholders across Client and TD Securities, interfacing with Sales & Trading, Technology, Risk, and other professionals across the firm. Due to…
Added 21 mins ago
BA
Auto Body Estimator (St Albert)
Boyd Autobody & Glass
St. Albert, AB
- Full-time
Ready to grow with a team that’s built for your success? Apply today.
Added 21 mins ago
W
Senior Accountant/Manager
W3Global
London, ON
- Full-time
Develop and contribute to the success of the team by committing to learning and implementation of all company standards, processes and policies that have been
Added 21 mins ago
FN
Manager and Team Lead, Third Party Residential Underwriting-NBBP
First National Financial LP
Montreal, QC
- Full-time
We are hiring a Manager and Team Lead, Third Party Residential Underwriting-NBBP!
Added 38 mins ago
B
Fire Alarm Technician
BGIS
Orillia, ON
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 51 mins ago
R
Strategic Operations Manager - Partnerships
Relay
Toronto, ON
- Full-time
…every dollar earned, so they can turn hard work into lasting success. We do this by replacing financial guesswork with real visibility, transforming cash flow from a constant source of…
Added 51 mins ago
A
Senior Manager, Data Governance Implementation
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Manager, Data Governance Implementation, to join our Technology Partners team.
Added 51 mins ago
SR
Head of People
Serv Recruitment
Kelowna, BC
- Full-time
Serv, a global executive recruitment partner, is hiring on behalf of our client Martell Group for a Head of People.
Added 51 mins ago
TU
Senior Project Manager – App Mod Program
The University of British Columbia
Vancouver, BC
- $11,397 to $17,081.58 CAD / month
- Full-time
…office. The Program Delivery office is seeking a Senior Project…
Added 51 mins ago
C
Senior Project Manager (Commercial Interiors)
Clearspace
Toronto, ON
- Full-time
Proven success in client-facing roles, with outstanding communication and interpersonal skills, as well as the ability to guide and influence stakeholders. A talent for building strong…
Added 51 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
AB · Edmonton, AB
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 52 mins ago
BG
Auto Body Estimator (St Albert)
Boyd Group Services
St. Albert, AB
- Full-time
Ready to grow with a team that’s built for your success? Apply today.
Added 52 mins ago
AW
Senior Manager, Data Governance Implementation
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Senior Manager, Data Governance Implementation, to join our Technology Partners team.
Added 52 mins ago
Scotia Jarislowsky Fraser Portfolio Administrator
Scotiabank
Ottawa, ON
…overall book of business by providing effective and efficient client service and in the execution of business development related activities. The role is a dedicated client servicing…
Added 52 mins ago
Manager, Sales Training & Culture
Scotiabank
Toronto, ON
The Manager, Sales Training & Culture, plays a critical role in shaping the capability, engagement, and performance of Scotiabank’s indirect mortgage channel. This role leads the design and…

F12.net

Integrated Services - Senior IT Infrastructure Technician

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery, you will be an escalation point for our project team members and a point of contact for our clients and vendors. With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability. Be the true visionary and bring to life all phases throughout the technical onboarding process.

Beginning from project conception to the follow-up, this role ensures quality technical execution of end-to-end IT services, infrastructure, and solutions. Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians. Work with a project management team dedicated to client experience and technical accuracy. Take the lead with your exceptional organizational skills as you manage your time to get tasks completed. With your personable attitude and professional etiquette, you will cultivate new customer relationships every day.

Responsibilities:

Own project technical deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
Ensure every interaction with clients is pleasant and professional by delivering a “White Glove” experience to the end-user during post-deploy support and user assistance
Create and innovate new technical methods of deploying solutions
Research and test new products and solutions

Requirements:

Minimum 3-year IT infrastructure project delivery at a senior level
Previous project implementation of servers & networking infrastructure
Experience implementing, managing, and supporting 3rd party cloud services
Professional experience with RDS Environments and the ability to set up a Microsoft RDS farm
Professional experience with Firewall configurations
VLAN and QoS experience
Strong understanding of virtualization technologies
Advanced troubleshooting ability
Ability to take a technical lead with projects & work harmoniously with project management for successful client delivery
Strong communication and interpersonal skills, internally & client facing
Completion of professionally recognized technical certifications
A desire to help grow and mentor the team
A valid driver’s license
Previous experience working in an MSP environment
Minimum 2-years IT help desk/support experience is a bonus but not mandatory

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The technician will serve as an escalation point for project teams and manage the end-to-end technical onboarding process for clients. Responsibilities include owning project deliverables, ensuring high-quality post-deployment support, and innovating new technical deployment methods.

Requirements

Candidates must have at least 3 years of senior-level IT infrastructure project delivery experience and proficiency in servers, networking, and cloud services. Strong troubleshooting skills, professional certifications, and the ability to work harmoniously with project management teams are required.

Skills

IT infrastructure
Project delivery
Server management
Networking infrastructure
Cloud services
RDS environments
Microsoft RDS farm
Firewall configuration
VLAN
QoS
Virtualization
Troubleshooting
Technical leadership
Customer service
Project management
Communication

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Certification reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Project Delivery
MSP
Servers
Networking
Cloud Services
RDS
Microsoft RDS
Firewall
VLAN
QoS
Virtualization
Technical Onboarding
Troubleshooting
White Glove Service
Project Management
Hardware
Software
Technical Certifications

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