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Added 2 hours ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Demonstrated experience in client-facing advisory work, including managing senior stakeholders, navigating ambiguity and presenting defensible recommendations
Added 2 hours ago
SN
104R2-26-3 Indigenous Transitions Facilitator
Six Nations
Ohsweken, ON
- Full-time
…the direction and supervision of the Home and Community Care Manager, the Senior Manager of Primary and Clinical Care and the Director of…
Added 3 hours ago
UO
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 3 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Mandarin and/or Cantonese language skills considered an asset
TD
Coquitlam, BC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 3 hours ago
C
Relationship Manager, Business Banking
CIBC
Saskatoon, SK
- Full-time
As a member of Business Banking team, you’ll be reporting to the Director or Senior Manager & Team Lead, Business Banking, providing new and existing clients with an exceptional client…
Added 4 hours ago
B
Director & Assistant Market Leader, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
BMO Private Wealth is dedicated to delivering exceptional advice and service to high-net-worth clients through a collaborative, client-focused approach. Our advisors and wealth…
Added 4 hours ago
B
Senior Relationship Manager, Commercial Banking (Financial Services Group)
BMO
Toronto, ON · FCP
- Full-time
…relationships within the Financial Services sector, with a focus on senior debt financing opportunities with Non-Bank Financial Institutions as well as full banking relationships with…
Added 4 hours ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 4 hours ago
B
Mortgage Specialist
BMO
Granby, QC · GRBY
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 4 hours ago
B
SENIOR ACCOUNT MANAGER FINANCING – Montreal
BDC
Montreal, QC · Eastern Montreal
- Full-time
We are looking for a senior account manager who will leverage his or her interpersonal strengths and network to generate new business opportunities while managing a portfolio of existing…
Added 5 hours ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 6 hours ago
EC
Senior Electrical Engineer
EnGlobe Corp.
Dartmouth, NS
- Full-time
We are seeking a Senior Electrical Engineer to provide technical leadership, project oversight, and client support for a diverse portfolio of building and infrastructure projects.
Added 6 hours ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
Support business development initiatives, major pursuits, client presentations, and strategic proposals;
Added 6 hours ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner, and working on engagement teams with senior client executives, attorneys,…
Added 7 hours ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
…and still needs a desk setup and welcome kit. The building manager is dodging us about bathroom repairs. Lunch needs to arrive before an onsite starts. An interviewee has arrived and…
Added 7 hours ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 7 hours ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 7 hours ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 7 hours ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 8 hours ago
Janitorial Services Manager
Kandor
Victoria, BC
We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning,…
Added 8 hours ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 8 hours ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
The Workday Solutions Senior Manager is the functional backbone and people leader for RBC's Workday platform, accountable for its Design integrity - configuration, integrations, data model,…
Added 8 hours ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 8 hours ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Generally, reports to a Senior Audit Group Manager or executive role
Added 8 hours ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
…identifying issues and opportunities and recommending action to senior…

F12.net

Integrated Services - Senior IT Infrastructure Technician

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery, you will be an escalation point for our project team members and a point of contact for our clients and vendors. With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability. Be the true visionary and bring to life all phases throughout the technical onboarding process.

Beginning from project conception to the follow-up, this role ensures quality technical execution of end-to-end IT services, infrastructure, and solutions. Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians. Work with a project management team dedicated to client experience and technical accuracy. Take the lead with your exceptional organizational skills as you manage your time to get tasks completed. With your personable attitude and professional etiquette, you will cultivate new customer relationships every day.

Responsibilities:

Own project technical deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
Ensure every interaction with clients is pleasant and professional by delivering a “White Glove” experience to the end-user during post-deploy support and user assistance
Create and innovate new technical methods of deploying solutions
Research and test new products and solutions

Requirements:

Minimum 3-year IT infrastructure project delivery at a senior level
Previous project implementation of servers & networking infrastructure
Experience implementing, managing, and supporting 3rd party cloud services
Professional experience with RDS Environments and the ability to set up a Microsoft RDS farm
Professional experience with Firewall configurations
VLAN and QoS experience
Strong understanding of virtualization technologies
Advanced troubleshooting ability
Ability to take a technical lead with projects & work harmoniously with project management for successful client delivery
Strong communication and interpersonal skills, internally & client facing
Completion of professionally recognized technical certifications
A desire to help grow and mentor the team
A valid driver’s license
Previous experience working in an MSP environment
Minimum 2-years IT help desk/support experience is a bonus but not mandatory

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The technician will serve as an escalation point for project teams and manage the end-to-end technical onboarding process for clients. Responsibilities include owning project deliverables, ensuring high-quality post-deployment support, and innovating new technical deployment methods.

Requirements

Candidates must have at least 3 years of senior-level IT infrastructure project delivery experience and proficiency in servers, networking, and cloud services. Strong troubleshooting skills, professional certifications, and the ability to work harmoniously with project management teams are required.

Skills

IT infrastructure
Project delivery
Server management
Networking infrastructure
Cloud services
RDS environments
Microsoft RDS farm
Firewall configuration
VLAN
QoS
Virtualization
Troubleshooting
Technical leadership
Customer service
Project management
Communication

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Certification reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Project Delivery
MSP
Servers
Networking
Cloud Services
RDS
Microsoft RDS
Firewall
VLAN
QoS
Virtualization
Technical Onboarding
Troubleshooting
White Glove Service
Project Management
Hardware
Software
Technical Certifications

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