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Added 5 mins ago
M
Senior Account Manager
Medfar
Montreal, QC
- Full-time
MEDFAR is seeking a Strategic Account Manager to support the commercialization of an artificial intelligence solution that automates incoming call handling in medical clinics.
Added 19 mins ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 19 mins ago
SC
Senior Accountant, Assurance
Stern Cohen LLP
Toronto, ON
- Full-time
Recognition of accounting issues and cooperation with the manager/partner to create solutions
Added 19 mins ago
Risk Manager (Construction)
PACT
ON · Mississauga, Ontario
The Risk Manager plays a critical role in supporting the successful delivery of construction projects by identifying, assessing, and managing project risks throughout the PACT project…
Added 20 mins ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Reporting directly to the Go to Market Manager, Ecosystem Integration, the incumbent is responsible for supporting the operational execution, day-to-day governance tracking, and pricing and…
Added 20 mins ago
AC
RQ10989 - Business Architect - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
Development of Program Area(s) Business Architecture and corresponding Business Architecture Documentation (BAD) according to OPS standards and industry best practices.
Added 20 mins ago
RC
Corporate Tax Manager
RecruitPod Canada Inc.
Calgary, AB
- Full-time
We are seeking an experienced, technically strong and highly independent Tax Manager to join our growing Canadian CPA firm.
Added 20 mins ago
P
.Net Developer
ProxyLink
Toronto, ON
- $100 to $105 CAD / hour
- Contract
ProxyLInk is hiring a Senior .Net Developer for a public sector client.
Added 20 mins ago
BC
Dynamics 365 Business Central Operations Manager
BDO Canada
Toronto, ON
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 20 mins ago
CC
Senior Finance Manager - Customer Finance
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
We are recruiting a Senior Finance Manager to join our Customer Finance team. This role will serve as the strategic finance lead for a portfolio of major retail customers, partnering…
Added 20 mins ago
KC
Media Planning Supervisor
Kim Cosic Consulting Inc.
Toronto, ON
- Full-time
Supervisor, Media Planning and Manager, Media Planning
Added 20 mins ago
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Group IT Manager
Jaza
Halifax, NS
- Full-time
The Group IT Manager owns and runs Jaza’s company-wide IT, workplace tooling, access, device lifecycle, and front-line support. This is an operational role first, meeting the company’s…
Added 20 mins ago
E
Senior Manager, Advisory
EllisDon
Mississauga, ON
- Full-time
You as a Senior Manager, Advisory will be responsible for:
Added 22 mins ago
RG
Senior Engineering Manager
Regiondo GmbH
Toronto, ON
- Full-time
As a Senior Engineering Manager, you will be accountable for the health, development, performance, and delivery of the engineering teams for both products. You’ll work closely with Product,…
Added 36 mins ago
PA
Business Analyst (Requirements Management)
PROVINCIAL AEROSPACE LTD
St. John's, NL
- Full-time
Provide support for the development and reporting of key performance indicators for senior level management.
Added 36 mins ago
H
Occupational Therapist Degree Senior
HealthCareersInSask.ca
Fort Qu'appelle, SK
- Full-time
Job Description: Reporting to the Primary Health Care Manager, the Senior Occupational Therapist is responsible for the planning, development, organization and delivery of therapy services…
Added 36 mins ago
N
Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
Reporting to the Senior Manager Shared Service Operations, this position is responsible for providing a centralized service, referred to as the Control Centre, to coordinate, schedule and…
Added 38 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Peterborough, ON · Owen Sound, ON
- $75,000 to $95,000 CAD / year
- Full-time
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 38 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
London, ON
- $70,000 to $90,000 CAD / year
The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business…
Added 38 mins ago
TF
Sr Manager Processing
Thermo Fisher Scientific
Mississauga, ON
- Full-time
As a Senior Manager of Formulation Manufacturing at our organization, you'll guide teams responsible for delivering critical pharmaceutical and diagnostic products that help improve health…
Added 38 mins ago
TC
Supervisor, Middle Office
The Citco Group Limited
Toronto, ON
- Full-time
Supervise a team of Analysts and Senior Analysts supporting them and your Manager in servicing your clients
Added 51 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 51 mins ago
T
Credit Analyst II, Franchise Banking Group
TD
Toronto, ON
- Full-time
…portfolio with high-quality franchise systems. Reporting to the Senior Manager, Credit & Business Initiatives, Franchise Banking, the credit analyst has the responsibility to ensure that…
Added 51 mins ago
T
Senior Mongo DBA
TD
Toronto, ON · Mississauga, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 51 mins ago
T
Senior Manager, Commercial Services
TD
Montreal, QC
- Full-time
…managing operations. Provide guidance, leadership, coaching and development to ensure business results and professional / personal development objectives are achieved for the overall group.…

F12.net

Integrated Services - Senior IT Infrastructure Technician

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Oct 6, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery, you will be an escalation point for our project team members and a point of contact for our clients and vendors. With your passion for continuous learning, you will help form the core of our service delivery with the opportunity to utilize your technical skills and troubleshooting ability. Be the true visionary and bring to life all phases throughout the technical onboarding process.

Beginning from project conception to the follow-up, this role ensures quality technical execution of end-to-end IT services, infrastructure, and solutions. Grow your knowledge of hardware and software while also growing your customer service skills with the support of other project technicians. Work with a project management team dedicated to client experience and technical accuracy. Take the lead with your exceptional organizational skills as you manage your time to get tasks completed. With your personable attitude and professional etiquette, you will cultivate new customer relationships every day.

Responsibilities:

Own project technical deliverables, project timeline, and project success factors through accurate technical notes and activity tracking
Ensure every interaction with clients is pleasant and professional by delivering a “White Glove” experience to the end-user during post-deploy support and user assistance
Create and innovate new technical methods of deploying solutions
Research and test new products and solutions

Requirements:

Minimum 3-year IT infrastructure project delivery at a senior level
Previous project implementation of servers & networking infrastructure
Experience implementing, managing, and supporting 3rd party cloud services
Professional experience with RDS Environments and the ability to set up a Microsoft RDS farm
Professional experience with Firewall configurations
VLAN and QoS experience
Strong understanding of virtualization technologies
Advanced troubleshooting ability
Ability to take a technical lead with projects & work harmoniously with project management for successful client delivery
Strong communication and interpersonal skills, internally & client facing
Completion of professionally recognized technical certifications
A desire to help grow and mentor the team
A valid driver’s license
Previous experience working in an MSP environment
Minimum 2-years IT help desk/support experience is a bonus but not mandatory

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

The technician will serve as an escalation point for project teams and manage the end-to-end technical onboarding process for clients. Responsibilities include owning project deliverables, ensuring high-quality post-deployment support, and innovating new technical deployment methods.

Requirements

Candidates must have at least 3 years of senior-level IT infrastructure project delivery experience and proficiency in servers, networking, and cloud services. Strong troubleshooting skills, professional certifications, and the ability to work harmoniously with project management teams are required.

Skills

IT infrastructure
Project delivery
Server management
Networking infrastructure
Cloud services
RDS environments
Microsoft RDS farm
Firewall configuration
VLAN
QoS
Virtualization
Troubleshooting
Technical leadership
Customer service
Project management
Communication

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Certification reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Project Delivery
MSP
Servers
Networking
Cloud Services
RDS
Microsoft RDS
Firewall
VLAN
QoS
Virtualization
Technical Onboarding
Troubleshooting
White Glove Service
Project Management
Hardware
Software
Technical Certifications

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