Jobs in Canada

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Added 4 hours ago
RH
Information Technology Support Specialist
Robert Half
Toronto, ON · North York, ON
- $25 to $35 CAD / hour
- Contract
This is a part time role, 3 days a week (20-24 hours) and 2 days in office for our client located in North York, Ontario
Added 4 hours ago
Systems Analyst
F12.net
Calgary, AB
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 6 hours ago
MD
Research Analyst Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 6 hours ago
MD
Provider Support Policy Analyst / State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift: Day Shift
Added 6 hours ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 6 hours ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 6 hours ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 13 hours ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 20 hours ago
F
Service Desk Analyst
Fasken
Vancouver, BC
- Full-time
Reporting to the IT Client Services Leader (Region), the Service Desk is the first point of contact for Fasken users with technical queries and/or issues. The position requires a blend of…
Added 1 day ago
HR
Service Desk Analyst - End User Support (Contract)
Harry Rosen
Toronto, ON · Central Office
- Full-time
…Canada, an exciting and challenging opportunity exists as a Service Desk Analyst End User Support (Contract). As part of our progressive journey towards Absolute Service, we have been…
Added 1 day ago
Senior Systems Analyst
F12.net
Cambridge, ON
The Position: Reporting to the Manager, Service Delivery – Our Sr. Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As a senior…
Added 1 day ago
Product Operations Analyst (2027 New Grad)
ExaCare AI
Toronto, ON
As a Product Operations Analyst, you’ll become a subject matter expert in our platform and use that expertise to support customers on the help desk, help new products move from early access…
Added 1 day ago
R
Service Desk Analyst
Resonaite
Mississauga, ON
- Full-time
Our client is seeking a customer-focused Service Desk Analyst to join its IT team on a full-time, permanent basis. This role is responsible for delivering high-quality Level 1 and Level 2…
Added 1 day ago
KR
Service Desk Analyst
KTek Resourcing
Mississauga, ON
- $22 to $25 CAD / hour
- Contract
Must Have Skill:
Added 1 day ago
L
Cybersecurity Operations Manager
Longo's
Vaughan, ON
- Full-time
Partner with IT, Infrastructure, Application Support, Service Desk, vendors, and external partners to address cybersecurity issues and remediation activities.
Added 1 day ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
…including development, quality assurance, technology operations, service desk, product, and project delivery teams, to support effective delivery and operational…
Added 1 day ago
MC
Business Analyst
Meridian Credit Union
St. Catharines, ON
- Full-time
…including development, quality assurance, technology operations, service desk, product, and project delivery teams, to support effective delivery and operational…
Added 1 day ago
K
Technical Analyst
Kyndryl
Regina, SK · Victoria, BC
- Full-time
The Technical Analyst works under the direction of a Manager in the area of service and project delivery to enhance and maintain the customer’s desktop infrastructure, affecting services…
Added 1 day ago
CO
System Analyst/Project Leader - Amanda
City of Vaughan
Vaughan, ON
- $112,283 to $131,356 CAD / year
- Full-time
The Systems Analyst/Project Leader (AMANDA) supports the City’s internal departments in the use of AMANDA, the City’s enterprise case management platform for permits, licenses, inspections,…
Added 1 day ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Added 1 day ago
B
Workforce Management Analyst-Banking
BeachHead
Toronto, ON
- $17.6 to $36.97 CAD / hour
- Contract
Ability to work rotating shifts covering operational hours between 7:00 a.m
Added 2 days ago
GT
Technical Help Desk - Workforce Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $30 to $35 CAD / hour
- Contract
Shift / Schedule: Monday to Friday, 37.5 hours/week; rotating shifts covering 7:00 AM – 6:00 PM (7am–3pm / 8am–4pm / 9am–5pm / 10am–6pm) · Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m
Added 2 days ago
R
Technical Help Desk - Senior
Raise
Toronto, ON
- Full-time
Must Have Requirement · Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m
Added 2 days ago
Senior Technical Support Analyst II , GTB - Scarborough
Scotiabank
Toronto, ON · Scarborough, ON
Contribute to the overall success of the Client Services & Solutions Help Desk by conducting data analysis for 2nd/3rd level support escalations originating from the Help Desk via Service…
Added 2 days ago
IC
Workforce Management Analyst
Infotek Consulting Inc.
Toronto, ON
- $35 to $41 CAD / hour
- Contract
Work Arrangement: Hybrid (2 days in office) · Ability and willingness to work rotating shifts between 7:00 a.m

F12.net

Senior Systems Analyst

Cambridge, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 3-5 years IT Help Desk/Support Experience
Posting language: English
Posted: Nov 11, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Sr. Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As a senior technician, you will be an escalation point for our more junior team members and a point of contact for our clients and vendors. You will be part of the team that forms the core of our service delivery and will have ample opportunity to utilize your technical skills and troubleshooting ability. Working with the Team Lead, the Sr. Systems Analyst will have advanced client knowledge and system knowledge including networking and servers: as well as advanced technical and computer knowledge. The Sr. Systems Analyst can resolve issues escalated from a Systems Analyst with increased speed and accuracy.

Responsibilities:

Resolve client issues promptly and with exceptional customer service.
Remotely support client networks
Escalate issues requiring an on-site technician in a timely manner with thorough notes.
Maintain accurate technical notes and activity tracking.
Manage time and commitments.
Participate in making F12 a fun place to work.
Maintain a pleasant and calm demeanor in stressful situations.
Maintain prompt communication.
Ability to troubleshoot server-based software issues with:

Microsoft Windows Server 2012/2016/2019
Microsoft Exchange 2013/2016/Office 365
Microsoft SQL Server (basic understanding)
Microsoft Terminal Server (RDS) 2012/2016/2019
Microsoft Hyper-V and VMWare/ESXi/VSphere
Major AV/Security packages
Office 365/Azure/Entra ID/Intune administration/configuration/management
VPN issues, BoVPN, IKEv2, IPSEC
Firewalls/Switches/Aps Configuring/managing/troubleshooting

Knowledge and understanding of various server/workstation peripherals.
Working knowledge of workstation/server hardware and software troubleshooting abilities
Working knowledge of DNS, the internet and mail flow

Requirements:

Minimum 3-5 years IT Help Desk/Support Experience
Completion of multiple professionally recognized certifications
Advanced trouble shooting ability.
Understanding of virtualization technologies
Experience managing and supporting 3rd party cloud services.
Ability to be on-call/work after hours occasionally.

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Senior Systems Analyst provides advanced technical support to clients both remotely and in person, acting as an escalation point for junior team members. Responsibilities include maintaining accurate technical documentation, managing client networks, and ensuring prompt resolution of complex server and software issues.

Requirements

Candidates must have 3-5 years of IT help desk or support experience and hold multiple professionally recognized certifications. Proficiency in virtualization technologies, cloud service management, and advanced troubleshooting of server-based environments is required.

Skills

Windows Server
Office 365
Azure
Entra ID
Intune
Hyper-V
VMware
Networking
Troubleshooting
SQL Server
RDS
Firewalls
VPN
DNS
Server hardware
Customer service

Benefits

Three weeks vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

IT Consulting
Systems Analyst
Windows Server 2019
Exchange
SQL Server
Terminal Server
RDS
Hyper-V
VMware
ESXi
VSphere
AV
Security
Azure
Entra ID
Intune
VPN
BoVPN
IKEv2
IPSEC
Firewalls
Switches
DNS
Virtualization
Cloud Services
Help Desk
Technical Support
Server Administration
Network Support
IT Infrastructure

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Work requirements

Jobs in Canada