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Added 2 hours ago
LH
Occupational Therapist (Community Care) - B.C
Lifemark Health Group
Burnaby, BC
- $52 to $57 CAD / hour
- Full-time
$1500 annual learning and development allowance (based on employment status).
Added 2 hours ago
Intermediate Technology Specialist, Service Now Developer
Equitable
Waterloo, ON
Career Growth: Regular learning sessions and development opportunities
Added 2 hours ago
Lead Employer Liaison
Talent Acquisition - Achev
Mississauga, ON
The Lead Employer Liaison, reporting to the Manager, Career & Newcomer Services, will be responsible for leading the delivery of program activities. This includes building employer…
Added 2 hours ago
B&
Health, Safety & Environment (HSE) Advisor
Black & McDonald Limited
Calgary, AB
- Full-time
Assisting and supporting the Provincial HSE Manager in the development and implementation of corporate policies and procedures, and in accordance with Black & McDonald and regulatory…
Added 3 hours ago
Clinical Service Leader - Clinical Nutrition - Infant Nutrition Preparation Room
Winnipeg Regional Health Authority
Winnipeg, MB
Contributing to the delivery of quality nutrition preparation services by examining, developing, refining and evaluating the body of knowledge and clinical/ food services practices and…
Added 3 hours ago
SENIOR FINANCIAL ANALYST
City of Toronto
Toronto, ON
To provide financial expertise to the associated Units within the Division. Reporting to the Manager, the Senior Financial Analyst is responsible for providing strategic financial analysis,…
Added 3 hours ago
C
Account Manager, Customer Lifecycle (BC & Alberta)
Cansel
Calgary, AB · Burnaby, BC
- $55,000 CAD / year
- Full-time
A professional book program supporting continued learning and development.
Added 3 hours ago
C
Account Manager, Customer Lifecycle (Ontario & Quebec)
Cansel
Richmond Hill, ON · Montreal, QC
- $55,000 CAD / year
- Full-time
A professional book program supporting continued learning and development.
Added 3 hours ago
C
Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
A professional book program supporting continued learning and development.
Added 3 hours ago
C
Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
Caesarstone is seeking a Business Development Manager to grow our presence across the market. This role focuses on building relationships with architects, designers, builders, and…
Added 3 hours ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 3 hours ago
A
Architectural Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 65,000 professionals,…
Added 3 hours ago
P
Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 3 hours ago
P
Digital Assurance & Transparency Manager
PwC
Vancouver, BC
- Full-time
As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 3 hours ago
NS
Orthotic Technician Graduate - Rehabilitation and Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Volunteer
Reporting to the Manager of Assistive Technology, and under the direction of Certified Clinician or Registered Technician, the Orthotics technical intern participates as a learner member of…
Added 3 hours ago
NS
Orthotic Clinician Graduate - Rehabilitation and Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Volunteer
Reporting to the Manager of Assistive Technology, and under the direction of Certified Clinician, the clinical resident participates as a learner member of the clinical health team…
Added 3 hours ago
PG
Commercial Marketing Manager
Purity Gas
Ancaster, ON
- $95,000 to $115,000 CAD / year
The Commercial Marketing Manager is a strategic leader who bridges Sales, Product Engineering, and Marketing to drive Purity Gas’s go-to-market strategy. This role leads vertical market…
Added 4 hours ago
E
Health Solutions Consultant - Vaughan/Richmond Hill/Markham/Oshawa/Pickering (407 Corridor)
Elvium
Vaughan, ON
- Full-time
Reporting to the District Manager, the Health Solutions Consultant interacts directly with Healthcare Professionals (primary care, specialty care and other health care professionals as…
Added 4 hours ago
PC
Digital Assurance & Transparency Manager
PwC Canada
Vancouver, BC
- Full-time
As a Digital Assurance & Transparency Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 4 hours ago
Health Services Manager - Primary Health Care
Nova Scotia Health and IWK Health
Sydney, NS
The Primary Health Care Manager is responsible for the leadership, development, implementation, operation, and evaluation of person-centered community based, primary health care programs…
Added 4 hours ago
Orthotic Technician Graduate - Rehabilitation and Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Assistive Technology, and under the direction of Certified Clinician or Registered Technician, the Orthotics technical intern participates as a learner member of…
Added 4 hours ago
Orthotic Clinician Graduate - Rehabilitation and Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Assistive Technology, and under the direction of Certified Clinician, the clinical resident participates as a learner member of the clinical health team…
Added 4 hours ago
Service Technician
Eastlink
Amherst, NS
Eastlink provides comprehensive in-house technical and safety training, mentoring, and ongoing development opportunities to ensure employees have the skills and support needed to succeed…
Added 4 hours ago
T
Senior Manager, Sustainability Reporting
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 5 hours ago
PH
Health Emergency Management (HEM) Specialist, Projects and Initiatives
Provincial Health Services Authority
Prince George, BC
- Full-time
Reporting to a Director or Manager, Health Emergency Management BC (HEMBC), and operating as the internal project management office for the assigned team, the Specialist provides advice and…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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