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Added 6 mins ago
SH
Clinical Support Manager - Access and Flow
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
…inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our…
Added 6 mins ago
S
Account Manager, Enterprise Sales
SOTI
Mississauga, ON
- Full-time
Lead as the account manager, the extended SOTI team(s) the full business cycle for complex business and value-based campaigns (including strategies in business development, successful…
Added 6 mins ago
A
Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead enterprise AI platform deployments across complex multi-stakeholder client environments - Anthropic, OpenAI, Microsoft, Google, Salesforce, SAP, or Palantir - owning the full programme…
Added 6 mins ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Teamwork: Key team member on large complex assignments and lead work streams on smaller and medium size engagements
Added 6 mins ago
L
Senior QA Engineer (6-month Contract)
Lazer
Remote, Canada
- Contract
- Remote
Added 6 mins ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
Lead or support initiatives focused on operational efficiency, standardization, and continuous improvement.
Added 6 mins ago
PG
Senior Account Director, Social & Influencer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…Social & Influencer practice. You’ll help secure, grow, and lead meaningful client work, while building a high-performing team that delivers bold, award-worthy programs for some of Canada’s…
Added 6 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Lead traffic engineering activities associated with detailed design projects and infrastructure improvements.
Added 6 mins ago
EG
Municipal Engineer - Major Projects
Egis Group
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Lead civil roadway design activities for major transportation infrastructure projects involving highways, interchanges, intersections, and municipal roadway networks.
Added 6 mins ago
EG
Civil Roadway - Senior Engineer - Major Projects
Egis Group
Toronto, ON
- $125,000 to $175,000 CAD / year
- Full-time
Lead and mentor engineering teams, providing technical guidance, conflict resolution, and performance support throughout project delivery.
Added 6 mins ago
EG
Roadway Lead - Major Projects
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Roadway Lead is a senior-level civil infrastructure professional based in Toronto, Ontario, Canada, responsible for providing technical leadership and roadway engineering oversight on…
Added 6 mins ago
T
Product Owner - Small Business Insurance
TD
Markham, ON · Montreal, QC
- Full-time
Lead the delivery team in translating customer and business needs into epics, user stories, and acceptance criteria.
Added 6 mins ago
A
Chargé De Projets D'outillage
Actalent
QC · Saint-Benoît, QC
- $38 to $60 CAD / hour
- Contract
Added 6 mins ago
VI
Staff Information Security Engineer - Threat Detection & Response
Visier Inc.
Vancouver, BC
- Full-time
…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 6 mins ago
CL
Human Resources - Payroll and Benefits Specialist
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Lead the year-end payroll processing, including preparation of T4, T4A, W-2, and other required tax documents, ensuring compliance with all tax filings.
Added 7 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 7 mins ago
Q
Director of Product Marketing
Quandri
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We’re looking for a Director of Product Marketing to lead how Quandri positions its platform, brings new capabilities to market, and equips our teams to win. You’ll develop a deep…
Added 7 mins ago
LS
M&A Originations Director
LEO Software Group
Canada
- Full-time
Find the software businesses we will own for decades, and build the team and systems that find them faster. Lead a subset of LEO’s deal origination function: your own pipeline, a team of…
Added 7 mins ago
AA
Auto Body Apprentice - Min Level 2 (Hawkesbury)
Assured Automotive
Hawkesbury, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 7 mins ago
I
Senior Consultant - Oracle HCM Cloud Absence and Benefits
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Infosys is seeking an Oracle Fusion HCM Absence & Benefits Techno Functional Lead to implement and support Absence & Benefits modules for Canadian clients. As an Oracle Fusion HCM Absence &…
Added 21 mins ago
Produce Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ayr, ON
Initiate, support, participate and lead community and charitable events and activities
Added 21 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Support day‑to‑day incident and major incident management activities under the guidance of the Incident Management Lead
Added 21 mins ago
VB
Payroll & Benefits Lead - 6 Month Contract
Vaco by Highspring
Toronto, ON
- $100,000 to $120,000 CAD / year
- Contract
Lead the Payroll & Benefits team, ensuring accurate, timely, confidential, and compliant payroll, pension, and benefits administration.
Added 21 mins ago
IF
Associate Director, Organic Growth, Content & Social Media
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
To achieve this objective, they lead the SEO/GEO, Social Media and Content teams and drive their transformation into a content creation centre of excellence capable of producing, optimizing…
Added 21 mins ago
KG
Enterprise Data Architect – Snowflake & Cortex
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…AI enablement, you will design scalable Lakehouse solutions, lead platform migrations, and establish governance, security, and responsible AI standards. This role requires deep expertise in…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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