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Added 4 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Support the use of CRM systems to track proposal status, client interactions, and business development metrics
Added 4 mins ago
GH
Event Manager
Graydon Hall Manor
Toronto, ON
- Contract
…fashion-forward events with an uncompromising attention to detail. We partner with Couture Cuisine to deliver flawless receptions that are a unique reflection of each client's individual…
Added 4 mins ago
I
Senior Consultant - Oracle Field Service Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Should be able to build strong business partner interactions with client stakeholders.
Added 4 mins ago
A
Planificateur.trice de la demande | Demand Planner
Altitude-sports.com
Montreal, QC
- Full-time
Placez le client en premier. Dites-le, tout simplement. Allez de l'avant. Amusez-vous.
Added 4 mins ago
SI
Salesforce Marketing Cloud (SFMC) Consultant
Smart IT Frame LLC
Mississauga, ON
- Contract
Partner with business stakeholders to define campaign journeys segmentation rules business logic and acceptance criteria
Added 4 mins ago
I
Senior Consultant - IFS Cloud FSM Functional
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Should be able to build strong business partner interactions with client stakeholders.
Added 4 mins ago
DM
Agency Account Director
DACS Marketing Group
Mississauga, ON
- Full-time
You will be the senior day-to-day client lead, accountable for relationships, integrated program delivery, team coordination, scope, budgets and profitability. The business involves…
Added 4 mins ago
A
Senior Government Funding Consultant
Ayming
Toronto, ON
- Full-time
Lead client meetings to assess business objectives, investment plans, and funding needs.
Added 4 mins ago
O
Integration Manager
ONxpress
Toronto, ON
- Full-time
Manage configuration changes by coordinating impact assessments, stakeholder reviews, partner alignment, and client approvals.
Added 4 mins ago
BP
Director, Finance
BC Pavilion Corporation (PavCo)
Vancouver, BC
- $125,000 to $140,000 CAD / year
- Full-time
Partner with leaders across the organization to support operational success, strategic initiatives, and long-term business objectives.
Added 4 mins ago
BT
Human Resources Generalist
Breaker Technology, an ASTEC Brand
Thornbury, ON
- Full-time
…invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and…
Added 4 mins ago
HI
Dealer Services Administrator
HUB International
Woodbridge, ON
- Full-time
…wide range of products, resources, and tools to help their business succeed. Our services include access to top-tier insurance solutions, cutting-edge technology platforms, and operational…
Added 35 mins ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
Partner with business units and senior leaders to identify, assess, monitor, and mitigate potential risk exposures within approved risk appetite.
Added 35 mins ago
WH
Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
Serve as the senior HR partner to national Operations leadership, translating business priorities into practical, measurable people strategies.
Added 35 mins ago
A
Senior Public Funding Consultant
Ayming
Toronto, ON
- Full-time
Lead client meetings to assess business objectives, investment plans, and funding needs.
Added 35 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
You will act as the project manager and creative partner behind global product launches, LinkedIn Lives and Reddit AMAs, working closely with Communications, Marketing and Product teams to…
Added 50 mins ago
Adobe CDP Architect
Capgemini
Vancouver, BC
Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Added 50 mins ago
Staff AI Developer - Vancouver
Robots and Pencils
Vancouver, BC
…cross-functional team, defining AI architecture, leading model development and optimization, and solving challenging integration problems. You’ll be joining real, in-flight work where…
Added 1 hour ago
CM
Relationship Executive - Chinese speaking
CMC Markets Canada
Toronto, ON
- Full-time
The Relationship Executive is responsible for delivering high-touch relationship management, business development, and execution support for HNW and premium clients. This role is focused on…
Added 1 hour ago
AR
Quality Engineer (Temp to hire) - Automotive Parts Manufacturer (KN36204)
Activ8 Recruitment & Solutions
Orangeville, ON
- $70,000 to $75,000 CAD / year
- Contract
I’m currently working with a manufacturing client in Orangeville, Ontario that is looking to bring on a Quality Engineer for an initial 3-month contract, with a strong possibility of…
Added 1 hour ago
Systems Analyst
F12.net
Victoria, BC
…into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology…
Added 1 hour ago
C
Business Development Manager
CAE
Ottawa, ON
- Full-time
Manage budgets and expenses associated with approved business development activities and pursuits.
Added 1 hour ago
TT
KDB Developer - Low Latency Trading Systems
Tech Talent International
Montreal, QC
- $130,000 to $140,000 CAD / year
- Full-time
Requirements Analysis & Collaboration – Partner with traders to understand business needs and identify opportunities to leverage existing solutions across product lines within Algo Flow…
Added 1 hour ago
EE
Représentant(e) en développement des affaires en TI ( Transformation Numérique )
Elozys Evolutions
Saint-Colomban, QC
- Full-time
Role Description The Business Development Representative in IT (Digital Transformation) is a full-time, on-site role based in Saint-Colomban, QC. This role involves identifying and…
Added 1 hour ago
D
Business Development Manager | Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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