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Added 4 mins ago
D|
Tax Manager
Distinct | North America
Toronto, ON · Etobicoke, ON
- $110,000 to $135,000 CAD / year
- Full-time
The client base includes privately held businesses, business owners, individuals and trusts, so there’s enough variety to stop the role becoming a twelve-month exercise in reviewing the…
Added 4 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
…America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and industrial sectors to design, build, and…
Added 4 mins ago
GH
Event Manager
Graydon Hall Manor
Toronto, ON
- Contract
…fashion-forward events with an uncompromising attention to detail. We partner with Couture Cuisine to deliver flawless receptions that are a unique reflection of each client's individual…
Added 4 mins ago
I
Senior Consultant - Oracle Field Service Cloud
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Should be able to build strong business partner interactions with client stakeholders.
Added 4 mins ago
TI
Designer
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
TekStaff's Client has a current vacancy for "UI/UX Designer”
Added 4 mins ago
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Tax Manager
Distinct | North America
Concord, ON
- $115,000 to $140,000 CAD / year
- Full-time
…encourage you to get in touch. We support the CPA firms we partner with in building diverse, inclusive and equitable workplaces, and even if this role isn’t the right fit, there may be…
Added 4 mins ago
A
Planificateur.trice de la demande | Demand Planner
Altitude-sports.com
Montreal, QC
- Full-time
Placez le client en premier. Dites-le, tout simplement. Allez de l'avant. Amusez-vous.
Added 4 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
AB · Edmonton, AB
- $45,000 to $47,000 CAD / year
- Full-time
…experience management. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, processing, retail, food service,…
Added 4 mins ago
SI
Salesforce Marketing Cloud (SFMC) Consultant
Smart IT Frame LLC
Mississauga, ON
- Contract
Partner with business stakeholders to define campaign journeys segmentation rules business logic and acceptance criteria
Added 4 mins ago
GP
System Safety Engineer
Global Partner Solutions
Montreal, QC · Greater Montreal Metropolitan Area
- $45 to $55 CAD / hour
- Contract
Our client, a leading organization in the aerospace sector, is seeking a Senior System Safety Engineer to support safety assessment and certification activities for aircraft systems.
Added 4 mins ago
I
Senior Consultant - IFS Cloud FSM Functional
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Should be able to build strong business partner interactions with client stakeholders.
Added 4 mins ago
D|
Tax Associate
Distinct | North America
Concord, ON
- $75,000 to $90,000 CAD / year
- Full-time
This opportunity is with a CPA firm in Concord where you’ll build on your compliance experience while getting more exposure to tax planning, research, client advisory and more complex files.
Added 4 mins ago
DM
Agency Account Director
DACS Marketing Group
Mississauga, ON
- Full-time
We are seeking an experienced, hands-on Account Director to lead a major new client account, bringing the strategic thinking, operational discipline and commercial accountability of an…
Added 4 mins ago
R&
UX Designer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 4 mins ago
A
Senior Government Funding Consultant
Ayming
Toronto, ON
- Full-time
Partner with Sales and consulting teams to develop tailored funding strategies aligned with client projects.
Added 4 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Vancouver, BC
- $45,000 to $47,000 CAD / year
- Full-time
…experience management. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, processing, retail, food service,…
Added 4 mins ago
O
Integration Manager
ONxpress
Toronto, ON
- Full-time
Manage configuration changes by coordinating impact assessments, stakeholder reviews, partner alignment, and client approvals.
Added 4 mins ago
BP
Director, Finance
BC Pavilion Corporation (PavCo)
Vancouver, BC
- $125,000 to $140,000 CAD / year
- Full-time
Oversee event settlement preparation, review, analysis, and presentation while ensuring accuracy and strong client relationships.
Added 4 mins ago
BT
Human Resources Generalist
Breaker Technology, an ASTEC Brand
Thornbury, ON
- Full-time
Manage employee relations issues for assigned client group through effective conflict resolution management and investigations, and maintain comprehensive records
Added 4 mins ago
HI
Dealer Services Administrator
HUB International
Woodbridge, ON
- Full-time
…support all designed to streamline business processes and improve client outcomes. At Hub Financial we empower independent advisors to grow their practices, enhance their client service,…
Added 35 mins ago
CM
Market Risk Manager
CIBC Mellon
Toronto, ON
- Full-time
…information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you…
Added 35 mins ago
WH
Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
Our client is a large, well-established Canadian organization with a national operational footprint spanning every province. With a workforce of thousands of frontline employees and a…
Added 35 mins ago
A
Senior Public Funding Consultant
Ayming
Toronto, ON
- Full-time
Partner with Sales and consulting teams to develop tailored funding strategies aligned with client projects.
Added 35 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
You will act as the project manager and creative partner behind global product launches, LinkedIn Lives and Reddit AMAs, working closely with Communications, Marketing and Product teams to…
Added 35 mins ago
Microsoft 365 Solutions Architect
University of Toronto
Toronto, ON
MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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