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Added 9 mins ago
AM
Account Manager - Calgary
Applied Medical
Calgary, AB
- Full-time
We are recruiting for an Account Manager in Alberta. This is a tremendous opportunity for individuals who appreciate working on a highly interactive, engaged and supportive surgical sales…
Added 9 mins ago
MC
Financial Services Associate - Full Time - 18 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 10 mins ago
HX
Sales Specialist, 10XTO Athletic Club
Hotel X Toronto, A Destination by Hyatt Hotel
Toronto, ON
- Full-time
The Membership Sales Specialist reports directly to the General Manager of 10XTO and is responsible for welcoming and engaging with prospective members, cultivating new membership sales, as…
Added 10 mins ago
HL
Superintendent- Guelph (Live-In)
Homestead Land Holdings Limited
Guelph, ON
- Full-time
Other duties as assigned by the Property Manager
Added 10 mins ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
…professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge,…
Added 10 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
As Business Development Manager – Mining, you will take the lead in developing new business for our Wear Services division. This is a hunter-focused, territory development role for someone…
Added 10 mins ago
BR
Vice President of US Operations
Brodie Rec League
Toronto, ON
- Full-time
…certification, tooling and scorecards) that lets any League Manager in any US city run a Brodie night to one standard, without calling head…
Added 24 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 24 mins ago
GH
Event Manager
Graydon Hall Manor
Toronto, ON
- Contract
Reporting to the General Manager, the Event Manager is responsible for the planning, coordination, and flawless execution of events at Graydon Hall. This role serves as the primary client…
Added 24 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 24 mins ago
FG
National Account Manager
Flynn Group of Companies
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
Attend industry associations, trade shows, networking events, and customer meetings to strengthen relationships and identify new business opportunities.
Added 25 mins ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Thessalon, ON
- Part-time
Discounted services, products and tickets to sporting and entertainment events (WorkPerks).
Added 25 mins ago
Lead Employer Liaison
Talent Acquisition - Achev
Mississauga, ON
Reporting to: Manager, Career & Newcomer Services
Added 25 mins ago
PA
Part-Time Front Desk Administrator (Precision Honda)
Performance Auto Group
ON · Mississauga, ON
- Part-time
Send final candidates to dealership manager for final selection
Added 25 mins ago
MI
Robotics and Automation Technician (Programmer)
Magna International
Penetanguishene, ON
- Full-time
Added 25 mins ago
YU
Facilities Assistant
Yorkville University
Toronto, ON
- Full-time
Reporting to the Manager, Facilities, we are hiring a Facilities Assistant to help keep our new downtown Toronto site running smoothly, safely, and ready for the people who use it every…
Added 55 mins ago
TR
Social Media Manager
Thomson Reuters
Toronto, ON
- $37 to $42 CAD / hour
- Contract
We're looking for a Social Media Manager to lead end-to-end social campaigns and flagship moments for Thomson Reuters across X, Facebook, YouTube, LinkedIn, Instagram and TikTok.
Added 55 mins ago
FD
Gestionnaire intérimaire, traitement des dons / Interim Manager, Gift Processing
Fondation du Centre universitaire de santé McGill / McGill University Health Centre Foundation
Montreal, QC
- Temporary
Reporting to the Vice-President, Finance, Data and Compliance, the Interim Manager, Gift Processing is responsible for overseeing the day-to-day activities of the Data Team during the…
Added 1 hour ago
C
Account Manager - Subsurface Technologies Equipment (Western Ontario)
Cansel
Ottawa, ON · Richmond Hill, ON
- Full-time
Cansel is looking for a motivated, customer-focused Account Manager to grow relationships and sales within our utility locating and camera inspection portfolio.
Added 1 hour ago
UG
Area Manager, Ontario
Umdasch Group
Bolton, ON · Caledon, Ontario
- Full-time
As the Area Manager at Doka Canada, you are responsible for leading the sales/revenue performance and strategic growth for Ontario. Reporting to the Regional Director, East you oversee a…
Added 1 hour ago
MC
Program Therapist - Permanent Full-Time - mixed days and evenings
Mill Creek Care Centre
Barrie, ON
- Full-time
The Program Therapist reports to the Programs Manager and participates as a member of the interdisciplinary team to plan, implement and evaluate programs, outings and events that meet the…
Added 1 hour ago
A
Doorperson/Valet (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Reporting to the Valet Manager, responsibilities and essential job functions include but are not limited to the following:
Added 1 hour ago
C
Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
Business Development Manager: GTA East (Richmond Hill - Trenton)
Added 1 hour ago
GC
Material Analyst I
Garland Commercial Ranges
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Reporting directly to the Materials Manager, this position is based in Mississauga, Ontario. This position is 100% based in office.
Added 1 hour ago
PA
Sales Manager
PAL Airlines
Sept-Îles, QC
- Full-time
Work with the Marketing Division in executing sales campaigns and community events;

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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