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Added 10 mins ago
EM
Return Agent - Full Time - Winnipeg Airport
Enterprise Mobility
Winnipeg, MB
- Full-time
Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Added 10 mins ago
BP
Assistant Kitchen Manager
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Wainwright, AB
- Full-time
…contribute to a thriving workplace culture. The Assistant Kitchen Manager leads the team during operations focusing on serving perfect food, everytime and to work with a sense of purpose…
Added 10 mins ago
Manager, Process Development & TT
Emergent Biosolutions
Winnipeg, MB
Reporting to the Director of MSAT, the Manager of Process Development / Technology Transfer will play a critical role in the long-term success of the Winnipeg site. The incumbent will…
Added 10 mins ago
W
Valve Technician
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Edmonton, AB
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 10 mins ago
T
Actuarial Analyst I - Project Development & Optimization
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 10 mins ago
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Supervisor
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AB · Toronto, ON · Calgary, AB
- Full-time
Designation as Chartered Investment Manager (CIM) or Chartered Financial Analyst (CFA).
Added 10 mins ago
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Senior Manager, Treasury Liquidity Measurement
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 10 mins ago
T
Bodily Injury Claims Advisor
TD
Calgary, AB · Burlington, ON
- Full-time
Added 10 mins ago
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Manager, Business Management & Strategic Initiatives
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Business Integration, the Manager, Business Performance & Strategic Initiatives role requires a highly analytical and strategic problem solver with strong…
Added 10 mins ago
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Sr. Business Systems Analyst (Nodejs, Java and E-signature Platforms)
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 10 mins ago
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Team Manager, Bodily Injury
TD
Burlington, ON · Markham, ON
- Full-time
Reporting directly to the Senior Manager, the key responsibility of this role is to lead a team of junior to intermediate claims advisors, modeling quality service and encouraging them to…
Added 10 mins ago
FC
Group, Administration II
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Edmonton, AB
- Full-time
Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Added 10 mins ago
TE
Intern, Canada Gas Operations
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- Full-time
…business support to a team of technical professionals and their manager. This opportunity will provide hands-on experience with budgeting and forecasting support, business reporting,…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
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- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 10 mins ago
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Breakfast Attendant
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- Part-time
· Advise the Front Office or General Manager of any complaints so that they can be rectified immediately.
Added 10 mins ago
WE
Security Control Center Operator Contract Fixed Term Full Time
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Toronto, ON · Woodbine HQ
- Full-time
Identify and track crime patterns affecting WEG properties and report to Management. Inform Senior Manager of all active investigations and results of each investigation and apprise of any…
Added 10 mins ago
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Virtual Hiring Day PSW - Newmarket - 23rd Nov, 2026
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Georgina, ON · Holland Landing, ON · Newmarket, ON · Woodbridge, ON · ON · Maple, ON
- Part-time
…documenting, and reporting any changes in their condition to your…
Added 10 mins ago
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Legal Counsel
Trulioo
Remote, Canada
- $130,000 to $150,000 CAD / year
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Added 10 mins ago
F
Nurse Practitioner, Part-Time
Felix
Remote, Canada
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- Contract
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Added 10 mins ago
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Nurse Practitioner, Menopause & Women's Health
Felix
Remote, Canada
- Contract
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Added 10 mins ago
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Nurse Practitioner, Flexible
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Remote, Canada
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Added 10 mins ago
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Nurse Practitioner, Full-Time
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- Full-time
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Added 10 mins ago
C
PSWHCAGA
Chartwell
Woodstock, ON
- Part-time
Respond to resident and family concerns and report to the Health and Wellness Manager when needed
Added 10 mins ago
C
Production Manager - CWT Kitchener
Carlisle
Kitchener, ON
- Full-time
Added 10 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $55,500 to $60,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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