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Added 9 mins ago
T
Data Designer II
TD
Toronto, ON
- Full-time
Provide expert guidance within projects and other various change initiatives to support data impact assessments and data risk mitigation
Added 9 mins ago
Houseperson
Northland Properties
Richmond, BC
Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
Added 9 mins ago
TS
Justice Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
Report on, make recommendations, and provide input and support to the ED/Corps officer/Manager as it relates to the hiring, supervision, training, performance management and termination of…
Added 9 mins ago
M
Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure…
Added 38 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
technology products, your knowledge of identity security and your understanding
Added 38 mins ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 39 mins ago
Senior Regulatory Field Advisor
Trans Mountain
Calgary, AB
Effective communication skills, including the ability to convey information clearly, respectfully, and professionally.
Added 39 mins ago
Division Chief, Public Education and Professional Development
City of Toronto
Toronto, ON
As a Senior Manager, the Division Chief will ensure the utilization of best practices, technology, and resources to meet the needs and provide best in class service and information to the…
Added 54 mins ago
WE
Security Control Center Operator Contract Fixed Term Full Time
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
The Security Control Center Operator works in a Security Surveillance Operations Center requiring 24/7 staffing. This position is required to proactively monitor, in real-time, all…
Added 54 mins ago
T
Legal Counsel
Trulioo
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
…while exercising judgment over confidentiality, accuracy and risk. The role suits a lawyer building an in-house career who brings a low-ego, team-first mindset and wants to grow alongside a…
Added 54 mins ago
SS
Cyber Incident Response Commander (Contract)
Sopra Steria
Montreal, QC
- Full-time
The Cyber Incident Response Commander leads the response to information security incidents within our client’s Computer Emergency Response Team (CERT). Reporting to the Incident Response…
Added 54 mins ago
OT
Principal Product Manager
Open Text Corporation
Waterloo, ON
- Other
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
IM
Health And Safety Coordinator
Iron Maple
Dartmouth, NS
- Full-time
Gather contract documents before trades mobilize and notify the Health and Safety Manager to hold payment for overdue documents
Added 1 hour ago
BE
Manager, Application Development
BC Energy Regulator
Fort St. John, BC
- Full-time
The Manager supports the planning and delivery of the Information & Digital Services capital portfolio by translating approved priorities into coordinated development plans, managing…
Added 1 hour ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 1 hour ago
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Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
Added 1 hour ago
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Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
Conduct on-site environmental risk assessments, identify and prioritize gaps, and develop site-specific mitigation plans using ISO 14001 and ISO 50001 frameworks
Added 1 hour ago
WE
Security Control Center Operator Contract Fixed Term Full Time
Woodbine Entertainment
Toronto, ON · Etobicoke, ON
- Full-time
The Security Control Center Operator works in a Security Surveillance Operations Center requiring 24/7 staffing. This position is required to proactively monitor, in real-time, all…
Added 1 hour ago
GV
Aviseur Technique – Turbine/ Alternateur Mécanique (Manic 3)-4
GE Vernova
Baie-Comeau, QC
- Full-time
Promote a strong safety culture and ensure technical work complies with EHS requirements, including participation in risk assessments and Job Safety Analyses (JSAs) for high-risk activities…
Added 1 hour ago
GV
Aviseur Technique – Turbine/ Alternateur Mécanique (Manic 3)-4
GE Vernova
Baie-Comeau, QC
- Full-time
Promote a strong safety culture and ensure technical work complies with EHS requirements, including participation in risk assessments and Job Safety Analyses (JSAs) for high-risk activities…
Added 1 hour ago
SI
HACCP Advisor
Saputo Inc.
Calgary, AB · Mississauga, ON · Riverway
- Full-time
The HACCP Advisor is a key food safety leadership position responsible for supporting the QC Manager in the management, maintenance, and continuous improvement of the Plant's Food Safety…
Added 2 hours ago
PC
Digital Assurance & Transparency Manager
PwC Canada
Calgary, AB
- Full-time
…perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our…
Added 2 hours ago
UO
Team Lead, VFMP Patient Program
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…Program and works as a liaison between the Patient Program Manager, the Senior Program Assistants, community partner trainers and contractors to facilitate team development and ensure…
Added 2 hours ago
Facilities Administrator
Trans Mountain
Calgary, AB
Reports to: Manager, Facilities & Administration
Added 2 hours ago
SL
AVP, Emerging Risk Management & Strategic Risk Initiatives
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Demonstrated experience developing executive and committee reporting that translates complex risk information into clear implications and decisions.

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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