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Added 5 mins ago
BC
Risk Analyst - Ontario Line Subway Project
Bantrel Co.
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
We are seeking a Risk Analyst to support the Delivery Partner team on the Metrolinx Ontario Line a major transit expansion that will transform connectivity across Toronto. This role is part…
Added 5 mins ago
S
Analyste de projet
Synectiq
Longueuil, QC
- Full-time
Reporting to the Project Control Director, the Project Analyst supports project planning, monitoring, analysis, and reporting activities. The incumbent collaborates with project managers to…
Added 5 mins ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Data Analyst - Management Analyst 3
Added 20 mins ago
BH
Distribution Maintenance Analyst
BC Hydro
Smithers, BC
- Full-time
…budgets. Schedules the work to meet the requirements of the…
Added 20 mins ago
CO
Stakeholder Engagement Coordinator - NL Workforce Innovation Centre (Business Development Officer)
College of the North Atlantic
Corner Brook, NL
- Full-time
…lead workshops to facilitate knowledge sharing and effective program…
Added 20 mins ago
TT
Service Desk Analyst
Tundra Technical Solutions
Toronto, ON
- $23 to $28 CAD / hour
- Contract
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for…
Added 20 mins ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
Employee Assistance Program and employee discount programs
Added 20 mins ago
M
Analyste de Support à la Production / Production Support Analyst
mthree
Montreal, QC
- $70,000 to $90,000 CAD / year
- Full-time
Added 20 mins ago
SC
Analyste d'affaires système (BSA) Guidewire ( Senior)
SII Canada
Montreal, QC
- Full-time
You will join a team contributing to a strategic transformation program in the Property & Casualty insurance sector. You will support the evolution of Guidewire solutions by acting as a key…
Added 50 mins ago
UO
Microsoft Platform Analyst
University of Manitoba
Winnipeg, MB
- $60,205.6 to $86,850.4 CAD / year
- Full-time
…University of Manitoba - IST is looking for a Microsoft Platform Analyst to support, maintain and enhance the University’s Microsoft-based systems and services. You’ll troubleshoot complex…
Added 50 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $43,338 to $67,715 CAD / year
- Full-time
…an import permit is required, uses the electronic internet program to obtain the necessary…
Added 50 mins ago
M
Business Systems Analyst (BSA) - Guidewire ClaimCenter
Maarut
Levis, QC
- Contract
ClaimCenter, within a Guidewire transformation program in property and casualty
Added 1 hour ago
H
SAP EWM SAP S/4 functional analyst
Hays
Quebec, QC
- Contract
Escalates issues and risks that may impact the project timeline or project quality to Supplier Senior Program Manager
Added 1 hour ago
SENIOR FINANCIAL ANALYST
City of Toronto
Toronto, ON
…the Division. Reporting to the Manager, the Senior Financial Analyst is responsible for providing strategic financial analysis, budgeting, forecasting, risk assessment, and compliance…
Added 2 hours ago
GC
Material Analyst I
Garland Commercial Ranges
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a Materials Analyst/Planner, you will be responsible for setting up and maintaining part parameters and interfaces between QAD and Arena. You will also liaise with Receiving,…
Added 2 hours ago
I
People & Culture Coordinator
iQmetrix
Winnipeg, MB
- Full-time
…missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address…
Added 2 hours ago
KR
Senior Business Analyst
KTek Resourcing
AB · Edmonton, AB
- Contract
If the program is approved to proceed (at the end of 2026), work as part of the program team starting 2027+ over multiple years (up-to 5+ years) working on the full program lifecycle from…
Added 2 hours ago
BR
Analyst, Settlement and Structured Transactions
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Manager, Settlement and Structured Transactions (S&STG), the Analyst is responsible for the settlement of energy market trades and long-term contracts.
Added 2 hours ago
Systems Analyst
F12.net
Victoria, BC
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 2 hours ago
I
People & Culture Coordinator
iQmetrix
Regina, SK
- Full-time
…missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address…
Added 2 hours ago
I
People & Culture Coordinator
iQmetrix
Vancouver, BC
- Full-time
…missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address…
Added 2 hours ago
I
People & Culture Coordinator
iQmetrix
Winnipeg, MB
- Full-time
…missing or inconsistent information and work with the Sr. HRIS Analyst and P&C team to address…
Added 2 hours ago
NS
Analyst, Financial
Nova Scotia Power
Lakeside, NS
- Full-time
Are you passionate about turning financial data into meaningful insights that drive business decisions? As a Financial Analyst on our Energy Delivery Capital Finance team, you'll play an…
Added 2 hours ago
TC
Senior Cyber Security Analyst (Temporary)
Tru Cooperative Bank
Langley (District), BC · Langley, BC
- $76,800 to $98,400 USD / year
- Temporary
We are currently seeking a Senior Cyber Security Analyst to join our team for a temporary 18-month contract.
Added 2 hours ago
GO
Access Management Analyst
Government of New Brunswick
NB · NB, Canada
- Full-time
Service New Brunswick is seeking an individual to join the Health Application Services Branch within the Technology Services Division as Access Management Analyst.

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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