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Added 10 mins ago
TC
Temporary Full Time Facility Supervisor - ACC (11 month contract)
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Facility Manager, the Facility Supervisor is accountable for supervision of the facility in the absence of the Facility Manager, including supervision of the general public…
Added 10 mins ago
H
Principal Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic…
Added 10 mins ago
A
Senior Civil Engineer & Deputy Manager - Airport
AtkinsRéalis
Toronto, ON
- Full-time
Join AtkinsRéalis’ Engineering Services group as a Senior Civil Engineer & Deputy Manager and play a key role in delivering one of the most significant airport infrastructure projects in…
Added 10 mins ago
SH
Field Nurse Case Manager (Calgary, AB)
Sentrex Health Solutions
Markham, ON
- Full-time
Collaborative, engaging workplace culture – we are passionate about our people!
Added 10 mins ago
BP
Front of House Manager
Boston Pizza
Rocky Mountain House, AB
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 10 mins ago
T
Senior Customer Success Manager
Trulioo
Remote, Canada
- $100,000 to $130,000 CAD / year
- Full-time
- Remote
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the…
Added 10 mins ago
H
Nurse Practitioner
HealthCareersInSask.ca
Watrous, SK
- Full-time
…urgent care or the emergency room. The position will report to and work under the direction of a manager in one of the designated program areas. This position is responsible for assessment…
Added 11 mins ago
TC
Abilities Management Specialist
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager of Health, Safety and Wellness, the Abilities Management Specialist is responsible for timely and effective case management, rehabilitation services, and stay at…
Added 11 mins ago
TC
Human Resources Operations Advisor
The Corporation of The City of Victoria
Victoria, BC
- Other
Reporting to the Manager, Human Resources, the Human Resources Operations Advisor is a key member of the People and Culture team and is responsible for providing portfolio-based operational…
Added 25 mins ago
D
Multi Unit Practice Manager - Dentalcorp Deep River and Pembroke
dentalcorp
Deep River, ON · Wellspring Dental Deep River
- Full-time
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
Added 25 mins ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Saskatoon, SK
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 25 mins ago
LC
Natural Foods Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 25 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 25 mins ago
BU
Coordinator, Student Leadership Development
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight…
Added 25 mins ago
E
Accounts Receivable Administrator
EllisDon
London, ON
- Full-time
Oxford Builders Supplies Inc. joined the EllisDon Group as our full-service equipment and maintenance division. We are a full-service equipment and maintenance supplier, providing a broad…
Added 25 mins ago
NP
Reservations Manager - Full Time
Northland Properties
Halifax, NS
- Full-time
…names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences…
Added 25 mins ago
Bales - Rover (Scale Operator/Traffic Bin Spotter)
Human Resources
Sharon, ON
…our commitment to strong leadership, operational excellence, and a culture that values our…
Added 25 mins ago
Markham - Claims & Benefits Administrator
Human Resources
Markham, ON
…our commitment to strong leadership, operational excellence, and a culture that values our…
Added 25 mins ago
Projects Manager, Electrical
Strategic Group
Calgary, AB
Ready to grow your career with one of Canada’s leading privately held real estate companies? At Strategic Group, we create spaces where people, businesses, and communities thrive.
Added 25 mins ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
…powering the digital systems that connect care teams, patients and information. With over 800 employees in 20 communities, we provide IT support and services in 433 locations, ensuring the…
Added 25 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Development of skills that can support future career opportunities within People Operations, HR Operations, HR Shared Services, HR Centers of Expertise, or other Human Resources roles, in a…
Added 25 mins ago
JC
Quality Manager (12-16 month contract)
JANA Corporation
Aurora, ON · Greater Toronto (Aurora), Ontario
- Contract
Reporting to the Strategy Director, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident…
Added 25 mins ago
M
Property Manager
Marcon
Vancouver, BC
- $75,000 to $105,000 CAD / year
- Full-time
Marcon is committed to building an inclusive workplace where people feel supported, valued, and empowered to do their best work. We offer competitive compensation, comprehensive benefits,…
Added 25 mins ago
H
Principal Program Manager
HDR
Toronto, ON
- Full-time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic…
Added 25 mins ago
CC
Senior Specialist EHSS
Central City Brewers + Distillers
Surrey, BC
- $60,000 to $70,000 CAD / year
- Full-time
We are looking for a Health and Safety Specialist to join our team and support the continued development of a safe, compliant, and proactive workplace culture within our manufacturing…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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