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Added 7 mins ago
FC
Senior QA Analyst
First Canadian Financial Group
Sherwood Park, AB
- Full-time
The Senior QA Analyst, reporting to the Quality Assurance Manager, is based in the Sherwood Park location. This hands-on role offers an experienced QA automation professional the…
Added 8 mins ago
BC
Risk Analyst - Ontario Line Subway Project
Bantrel Co.
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
…and nuclear projects, with an unrelenting focus on safety and quality. Bantrel performs design and procurement services from our primary Calgary, Edmonton, Saskatoon, and Toronto office…
Added 8 mins ago
A
Senior System Analyst - Payments
Acumatica
Montreal, QC
- Full-time
Acumatica is looking for a Senior System Analyst to join our Payments Team in Montreal/Ottawa! This position follows a hybrid work model, offering a balance of remote work and in-office…
Added 22 mins ago
DG
Business Systems Analyst
DRA Global
Toronto, ON
- Full-time
The Business Systems Analyst - ERP is responsible for analyzing, designing, and implementing ERP systems for the business and in addition manages initiatives, enhancements, upgrades and…
Added 22 mins ago
CS
Governance & Risk Analyst - Analyste en gouvernance et gestion des risques
Cynet Systems
Montreal, QC
- $39.99 to $44.99 CAD / hour
- Contract
Added 22 mins ago
CS
Business Data Analyst - Analyste de données d’affaires
Cynet Systems
Montreal, QC
- $43.42 to $48.42 CAD / hour
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 23 mins ago
L
Senior Security Operations Centre Analyst (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
…diverse professionals works together as one to provide high quality testing and results that Canadians can…
Added 23 mins ago
BP
Risk Rotational Analyst – Graduate
BNP Paribas
Montreal, QC
- Other
The RISK Rotational Graduate Analyst role is a permanent position that starts with approximately two (2) years journey in duration within the RISK Americas Junior Talent Program.
Added 23 mins ago
H
Business Data Analyst
HireTalent
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
A hands-on analyst who can write SQL, build and deploy data quality rules, and translate business requirements into technical logic within a financial data environment. You will work…
Added 23 mins ago
NV
QA Analyst (ID#5600)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Part-time
New Value Solutions, a national IT consulting company, is seeking a part-time Quality Assurance Analyst to establish and maintain a formal QA function for Power BI reports, dashboards, data…
Added 23 mins ago
C
Sr. Business Systems Analyst (Wire Payments/Data Services)
CGI
Toronto, ON
- Full-time
Perform data analysis, data mapping, data lineage, and data governance activities to ensure data quality, consistency, and traceability across enterprise systems.
Added 23 mins ago
W
Analytics Specialist
WorkSafeBC
Richmond, BC
- Full-time
We are looking for an experienced, highly motivated analyst with a keen interest in data analytics, business intelligence, and artificial intelligence, and internal audit. In this role, you…
Added 23 mins ago
OO
Senior Policy Analyst - Analyste principal en politiques publiques
Office of the Commissioner of Indigenous Languages
Ottawa, ON
- Full-time
The Senior Policy Analyst leads the development and implementation of policy strategies which advance the mandate of the Office of the Commissioner of Indigenous Language. The role focuses…
Added 38 mins ago
BS
Senior Financial Analyst, FP&A
BVGlazing Systems
Concord, ON
- $100,000 to $120,000 CAD / year
- Full-time
…United States, we pride ourselves in delivering exceptional quality and innovation. At BVGlazing Systems our mission is to Build Value in everything we do. This philosophy drives our…
Added 53 mins ago
LC
Master Data Analyst
Loblaw Companies Limited
Brampton, ON
- Full-time
Master Data Analyst | Brampton (1 Year Fixed Term)
Added 53 mins ago
M
Product Owner, Derivatives Onboarding, Capital Markets
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
analyst, provided it involves sell-side Capital Markets technology solutions.
Added 53 mins ago
M
Product Owner, Capital Markets
Maarut
Montreal, QC
- Contract
calibration. The client accepts a business analyst or PO background, provided
Added 53 mins ago
M
Product Owner, Capital Markets
Maarut
Quebec, QC
- Contract
analyst helps define the target state, requirements, gap analysis and market
Added 53 mins ago
FS
Senior Data Engineer
Futran Solutions
Mississauga, ON
- Full-time
Experience in data analysis, data profiling, and data quality validation.
Added 53 mins ago
GS
Synapse Engineer
Gala Solutions
Toronto, ON
- Contract
…They work closely with the onsite data modeller and conversion analyst to ensure end‑to‑end production‑quality execution of migrated…
Added 1 hour ago
BM
Sr Warehouse Associate
Baylis Medical Technologies
ON · Mississauga, ON
- Full-time
Work closely with the Inventory and Warehouse Analyst to help maintain sufficient product levels and minimize customer back orders
Added 1 hour ago
MM
Senior H&B Consulting Analyst
Marsh McLennan
Calgary, AB
- Full-time
We are currently looking for a Senior Health & Benefits (H&B) Consultant Analyst to join our team. This hybrid role requires working at least three days a week in our Calgary office.
Added 1 hour ago
BC
Risk Analyst - Ontario Line Subway Project
Bantrel Co.
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
…and nuclear projects, with an unrelenting focus on safety and quality. Bantrel performs design and procurement services from our primary Calgary, Edmonton, Saskatoon, and Toronto office…
Added 1 hour ago
S
Analyste de projet
Synectiq
Longueuil, QC
- Full-time
Reporting to the Project Control Director, the Project Analyst supports project planning, monitoring, analysis, and reporting activities. The incumbent collaborates with project managers to…
Added 1 hour ago
A
Digital Delivery Analyst
Adecco
Calgary, AB
- $70 to $80 CAD / hour
- Full-time
Our client is seeking a Junior/Intermediate Digital Delivery Analyst to support the creation, maintenance, and governance of SAP Master Data across downstream business operations. This role…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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