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Added 21 mins ago
A
System Analyst 1
Altis
Kamloops, BC
- $40 to $50 CAD / hour
- Contract
…smoothly? An established organization is seeking a Systems Analyst 1 to support the design, implementation, maintenance, and operation of enterprise technology…
Added 21 mins ago
C
Background screening, Analyst
CIBC
Toronto, ON
- Full-time
As a Background Screening Analyst, you will join People, Culture and Brand’s Background Screening team. You will provides background screening verification for employees and contingent…
Added 21 mins ago
AC
QA Automation Analyst (Hardware)
Amaris Consulting | Part of Mantu
Brossard, QC
- Full-time
Amaris Consulting is looking for a QA Automation Analyst to develop and maintain automated test solutions for fire alarm and life safety products.
Added 21 mins ago
A
QC Reviewer (BSD)
Altasciences
Laval, QC
- Full-time
Added 21 mins ago
BS
IAM Analyst
Brainhunter Systems Ltd
Calgary, AB
- Contract
Brainhunter is currently seeking the services of a “IAM Analyst,” for a contract opportunity with one of our Valued Clients.
Added 37 mins ago
GD
System Integration Verification & Validation
General Dynamics Missions System International
Ottawa, ON
- Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 52 mins ago
GD
System Integration Verification & Validation
General Dynamics Mission Systems–Canada
Ottawa, ON
- Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 52 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and…
Added 52 mins ago
BF
Analyste, soutien logistique intégré (SLI)/Integrated Logistic Support (ILS) Analyst
Bell Flight
Mirabel, QC
- Full-time
Added 52 mins ago
NC
Junior Systems Analyst (18-month term)
NAV CANADA
Ottawa, ON
- Full-time
The Junior Systems Analyst will provide systems administration support for real-time, Air Traffic Management Simulation systems and related life cycle management activities. The Junior…
Added 52 mins ago
ED
Director, Corporate Development
Estruxture Data Centers
AB · Rocky View County, Alberta
- Full-time
…customers, we deliver high-performance colocation, connectivity, and security…
Added 52 mins ago
ED
Director, Corporate Development
Estruxture Data Centers
Toronto, ON
- Full-time
…customers, we deliver high-performance colocation, connectivity, and security…
Added 1 hour ago
F/
Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
Moncton, NB · Woodstock, NB · Millbrook, NS · Charlottetown, PE
- Full-time
As a Loans Analyst, Agriculture Commercial Financing, you’ll help drive sales team success by preparing high-quality credit submissions, completing complex loan administration tasks and…
Added 1 hour ago
GE
PCI Quality Assurance Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
…by monitoring, testing, and evaluating internal controls and security reports to ensure alignment with PCI DSS v4.0 and SOX requirements. You will work closely with IT, Security, Product,…
Added 1 hour ago
Financial Analyst - TERM
The City of Red Deer
Red Deer, AB
The City of Red Deer is currently recruiting for a Financial Analyst to fill a 2-year Full-time Term position. The Financial Analyst is responsible for analyzing, facilitating, developing…
Added 1 hour ago
MT
Production Support Engineer
MSR Technology Group
ON · Ontario, Canada
- Contract
This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery,…
Added 1 hour ago
CS
Governance & Risk Analyst - Analyste en gouvernance et gestion des risques
Cynet Systems
Montreal, QC
- $39.99 to $44.99 CAD / hour
- Contract
Added 1 hour ago
CS
Business Data Analyst - Analyste de données d’affaires
Cynet Systems
Montreal, QC
- $43.42 to $48.42 CAD / hour
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 1 hour ago
C
Business Analyst – Payments Modernization
Collabera
Calgary, AB · Greater Calgary Metropolitan Area
- $60 to $75 CAD / hour
- Contract
We are looking for an experienced Business Analyst to support a key Payments Modernization initiative with a leading financial institution. The role will primarily support Real-Time Rail…
Added 1 hour ago
L
Senior Security Operations Centre Analyst (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
Job Title: Senior Security Operations Centre Analyst
Added 1 hour ago
JI
Security & Compliance Analyst | Analyste en sécurité et conformité
Jesta I.S.
Montreal, QC
- Full-time
The Security & Compliance Analyst helps keep Jesta I.S. secure and audit-ready for its clients. The role coordinates SOC 1 and SOC 2 audits with external auditors and supports vulnerability…
Added 1 hour ago
K
Senior Analyst, Compliance & Risk Management
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Fredericton, NB · Moncton, NB · Saint John, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Boisbriand, QC · Brossard, QC · Joliette, QC · Laval, QC · Mont-Royal, QC · Montreal, QC · Quebec, QC · Regina, SK · Edmonton, Alberta · Kanata, Ontario · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Our Compliance & Risk Management Group in Business Enablement Services is looking for a Senior Analyst, Risk Management, to join our growing team. The Compliance & Risk Management Group…
Added 1 hour ago
ED
Directeur, Développement corporatif / Director, Corporate Development
Estruxture Data Centers
Montreal, QC
- Full-time
Added 2 hours ago
GO
Access Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Added 2 hours ago
JI
Security & Compliance Analyst | Analyste en sécurité et conformité
Jesta I.S.
Montreal, QC
- Full-time
The Security & Compliance Analyst helps keep Jesta I.S. secure and audit-ready for its clients. The role coordinates SOC 1 and SOC 2 audits with external auditors and supports vulnerability…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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