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Added 1 min ago
EI
Roadway Lead - Major Projects
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Roadway Lead is a senior-level civil infrastructure professional based in Toronto, Ontario, Canada, responsible for providing technical leadership and roadway engineering oversight on…
Added 1 min ago
EI
Civil Roadway - Senior Engineer - Major Projects
Egis in Canada
Toronto, ON
- $125,000 to $175,000 CAD / year
- Full-time
Civil Roadway - Senior Engineer - Major Projects is a senior-level transportation engineering role based in Toronto, Ontario, Canada, supporting the delivery of roadway and highway…
Added 1 min ago
EI
Municipal Engineer - Major Projects
Egis in Canada
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 2 mins ago
EI
Senior Traffic Engineer-(Construction Staging)
Egis in Canada
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Senior Traffic Engineering Specialist (Construction Staging) based in Toronto, Ontario, Canada provides technical leadership for traffic engineering, construction staging, and…
Added 2 mins ago
Senior Auditor
Independent Electricity System Operator
Canada
…from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to…
Added 2 mins ago
UO
Lead, Enterprise Risk Management & Quality Assurance
University of Alberta
Edmonton, AB
- Full-time
The Lead, Enterprise Risk Management and Quality Assurance position reports to the Executive Director, Internal Audit (IA) & Enterprise Risk Management (ERM) to support the mandate of…
Added 2 mins ago
R
Director, New Accounts and Documentation
RBC
Toronto, ON
- Full-time
…clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for…
Added 2 mins ago
Senior Technical Lead
University of Toronto
Toronto, ON
Reporting to the EEB Chief Administrative Officer, the Senior Technical Lead will play a critical role in advancing the department’s research, teaching, and administrative mission through…
Added 2 mins ago
F
Senior Manager, Lending Compliance
Financeit
Remote, Canada
- Remote
Create, update, and monitor the implementation of application compliance and operating policies.
Added 2 mins ago
T
Audit Manager I, Global Compliance (ATH 1167)
TD
Toronto, ON
- Full-time
…features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in…
Added 2 mins ago
HS
Plant Manager
Hela Spice
Uxbridge, ON
- Full-time
We are seeking an experienced, hands-on Plant Manager to lead our manufacturing operations, strengthen operational performance and develop a high-performing team.
Added 2 mins ago
D
Senior Advisor, Legal and regulatory compliance
Desjardins
Montreal, QC · Quebec, QC
- Full-time
As a senior legal and regulatory compliance advisor, you help design, institute and coordinate the compliance framework and enforce related rules. You help ensure that oversight measures…
Added 17 mins ago
DC
Junior Environmental Scientist - Windsor & London
Dillon Consulting Limited
London, ON · Windsor, ON
- Full-time
Conduct assignments such as field programs to support environmental site assessments (ESAs), remediation programs, spill response, hydrogeological assessments, and monitoring programs.…
Added 31 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
…because representation matters. We regularly review our benefits, policies, and programs through an equity lens to meet the needs of our diverse teams. Provide accommodations for religious…
Added 31 mins ago
OM
Senior Lead, Policies & Programs (People and Culture)
Ontario Medical Association
Toronto, ON
- Full-time
Lead the stewardship of staff policies, procedures, and related people programs to ensure they are clear, current, legally sound, easily accessible and readily available, and aligned with…
Added 32 mins ago
Human Resources - Payroll and Benefits Specialist
Westerkirk
Toronto, ON
…knowledge of payroll systems, tax regulations, and benefits programs in both…
Added 47 mins ago
CI
Senior Maintenance Technician
Curaleaf International
Brampton, ON
- Full-time
Join our team as a Senior Maintenance Technician, where you will take ownership of the reliability, performance, and continuous improvement of our facility infrastructure, production…
Added 1 hour ago
WH
Senior Director, Human Resources (Unionized)
Waterstone Human Capital
Mississauga, ON
- Full-time
Ensure consistent application of HR policies, programs, and labour relations practices across all regions.
Added 1 hour ago
AH
Sr. Human Resource Generalist
ATS Healthcare (Canada)
Vaughan, ON
- Temporary
SUMMARY: The Senior Human Resources Generalist is responsible for delivering strategic and operational HR support across the employee lifecycle, including talent acquisition, employee…
Added 1 hour ago
Systems Analyst
F12.net
Victoria, BC
…delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network…
Added 1 hour ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
…appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory…
Added 1 hour ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
…appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory…
Added 2 hours ago
CO
Manager, Health And Safety
Commissionaires Ottawa
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S) to lead the organization’s occupational and non-occupational health, safety, wellness, and…
Added 2 hours ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Lead complex, enterprise-scale Capital Markets, Treasury, and Market Risk technology transformation programs, including Murex initiatives and regulatory-risk transformation across…
Added 2 hours ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
Lead initiatives associated with regulatory and risk programs such as FRTB, Basel IIICVA, and related market-risk transformations.

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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