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Added 6 mins ago
P
Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll…
Added 6 mins ago
WF
Vendor Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
Receive direction from a manager and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area.
Added 6 mins ago
Senior Project Manager
University of Guelph
Guelph, ON
Under the supervision of the Associate Director, Capital Development, this position is responsible for the management and delivery of project management and construction coordination…
Added 20 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
CIMA+ is looking for a Senior Consultant – Operational Systems & Digital Solutions to join and help grow our Operational and Digital Technologies practice in the Greater Toronto Area and…
Added 20 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
CIMA+ is looking for a Senior Consultant – Operational Systems & Digital Solutions to join and help grow our Operational and Digital Technologies practice in the Greater Toronto Area and…
Added 20 mins ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Toronto, ON
- Full-time
You will use your technical background to assess whether projects and equipment qualify, and combine it with tax knowledge to help clients build and defend robust incentive claims.
Added 20 mins ago
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Electrical Drafter
BPA
Calgary, AB
- Full-time
Report to the CAD/BIM manager if technical challenges, drawing standards, or software-related issues arise.
Added 20 mins ago
A&
Core Tax Incentives Manager – Technical
Alvarez & Marsal
Calgary, AB
- Full-time
You will use your technical background to assess whether projects and equipment qualify, and combine it with tax knowledge to help clients build and defend robust incentive claims.
Added 20 mins ago
SE
Senior Embedded Software Developer
Schneider Electric
Victoria, BC
- $91,200 to $136,800 CAD / year
- Full-time
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 20 mins ago
Accounting Manager
Maximizer Services Inc.
Vancouver, BC
This opportunity is well suited for an experienced Senior Accountant ready to step into management or an existing Accounting Manager looking to make a broader impact within a growing…
Added 35 mins ago
PR
Associate Business Manager, AB & SK
Potentia Renewables Inc.
Calgary, AB
- $85,000 to $100,000 CAD / year
- Full-time
The Associate Business Manager is a new position, and it reports to the Senior Business Manager, AB.
Added 50 mins ago
NR
Industrial Technology Advisor - Various domains
National Research Council Canada / Conseil national de recherches Canada
Montreal, QC
- Full-time
We are looking for a senior-career Industrial Technology Advisor (ITA) to support the NRC Industrial Research Assistance Program (NRC IRAP). The ITA would be someone who shares our core…
Added 50 mins ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
We are seeking a customer-facing Technical Inside Sales Representative to convert inbound Bypass opportunities into profitable work, managing smaller, less-complex projects from inquiry and…
Added 50 mins ago
Senior Manager, Non-Financial Risk and Operational Risk Oversight, Control & Support Functions
Scotiabank
Toronto, ON
The Senior Manager, Non-Financial Risk and Operational Risk Oversight will contribute to the overall success of Global Risk Management Corporate & Support Function (CSF) NonFinancial Risk…
Added 50 mins ago
Senior Manager, Specialty Segments & Indigenous Banking, Canadian Banking / Retail Banking
Scotiabank
Toronto, ON
Reporting to the Director, Specialty Segments, the Senior Manager leads the end-to-end development and activation of Retail Banking’s Indigenous client strategy. The role combines market…
Added 50 mins ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 50 mins ago
Manager, Quantitative Strategies & Analytics
Scotiabank
Toronto, ON
The Manager provides analytical expertise to deliver data-driven insights, modernize and automate processes, and build purpose-built quantitative tools that enhance the investment process…
Added 1 hour ago
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Senior Manager, Credit Risk Learning
BMO
Toronto, ON · FCP
- Full-time
Leads the strategy, design, implementation and ongoing management of enterprise Credit Risk learning and capability development. Translates Credit Risk strategy, technical standards,…
Added 1 hour ago
IO
Engineering Manager. Programs
Invest Ottawa
Ottawa, ON
- Full-time
Reporting to the Senior Engineering Manager, Defence and Advanced Robotics at Area X.O, the Engineering Manager, Programs is accountable for delivering Area X.O’s recurring, milestone- and…
Added 1 hour ago
LH
2600002917 - Senior Technologist
Lakeridge Health
Ajax, ON
- Internship
Reporting to Lab Manager, this role will include the oversight of the Biochemistry program at all Lakeridge sites. The Senior Medical Laboratory Technologist will also be responsible to…
Added 1 hour ago
SG
Human Resources Manager
Saliance Global Holdings Co. Ltd
Fairmont Hot Springs, BC
- Full-time
Reporting to the GM, the Employee Experience Manager is an active and contributing member of the department head’s team, and acts as a subject matter specialist for the Senior Leadership…
Added 1 hour ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior Product Line Manager will have broad business and strategic ownership of assigned product platforms and will be responsible for translating customer and technology roadmaps into…
Added 1 hour ago
GE
PCI Quality Assurance Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Soft Skills: Excellent written and verbal communication skills with the ability to convey complex technical topics to senior leaders, strong project management skills, and the ability to…
Added 1 hour ago
Project Leader, Transit Facilities
City of Mississauga
Mississauga, ON
Reporting to the Manager, Transit Facilities, the Project Leader, Transit Facilities, will lead the strategic planning and development of transit facility infrastructure projects, including…
Added 1 hour ago
BS
Estimator, Senior
BVGlazing Systems
Niagara Falls, ON
- $85,000 to $95,000 CAD / year
- Full-time
We’re looking for an experienced Senior Estimator to join our growing team. This role is ideal for someone who enjoys technical problem-solving, collaboration across sales, design, and…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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