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Added 9 mins ago
DC
Junior Environmental Scientist - Windsor & London
Dillon Consulting Limited
London, ON · Windsor, ON
- Full-time
Carry out office assignments under the direction of senior staff including data compilation and analysis, such as preparing data tables, borehole and test pit logs, and spreadsheet…
Added 23 mins ago
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Tax Manager
Distinct | North America
Concord, ON
- $115,000 to $140,000 CAD / year
- Full-time
You’ll be reviewing work, managing clients and developing staff, but you’ll also stay close enough to the technical work to actually use the tax knowledge you’ve spent years building.
Added 23 mins ago
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Junior Software Engineer
AltaMatic (formerly AltaPro AI)
AB · Greater Edmonton Metropolitan Area
- Full-time
- Participate in code reviews and collaborate with senior engineers on technical decisions.
Added 23 mins ago
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Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
Work and communicate with project management team to determine the technical approach for process engineering work at the proposal and study design stages.
Added 23 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…issues, gather necessary information and resolve entry-level technical problems. You will work in a fast-paced environment, effectively communicating both verbally and in writing to…
Added 23 mins ago
MD
Retirement and Refund Applications Specialist - Office & Administrative Specialist, Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
External and internal customer service and support skills sufficient to respond to questions, provide guidance and technical assistance, and clearly, concisely, and professionally interpret…
Added 23 mins ago
MD
Customer Services Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Customer Services Specialist Senior
Added 23 mins ago
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Senior Hardware Design Engineer – Aerospace Electronics
PayCruit
Mississauga, ON
- Contract
Perform or coordinate the tasks including creating test procedures, development / verification testing, documentation, resolution of technical problems.
Added 23 mins ago
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Architectural Technician
Sightline
Halifax, NS
- Full-time
Management of BIM software (libraries, templates, administrative aspects of program)
Added 54 mins ago
BI
Pega Lead System Architect
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead and mentor System Architects, Senior System Architects, developers, and technical leads; assign technical work and remove design impediments.
Added 54 mins ago
VC
Program Delivery Director (Integrated Marketing Campaign)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build Executive Partnerships: Collaborate with senior business leaders, agency stakeholders, and regulatory partners to align priorities, facilitate decisions, and communicate program…
Added 1 hour ago
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Pega Lead System Architect
Spruce InfoTech Inc.
Toronto, ON
- Contract
· Lead and mentor System Architects, Senior System Architects, developers, and technical leads; assign technical work and remove design impediments.
Added 1 hour ago
SG
Associate Design Strategist
Superior Glove
Acton, ON
- Full-time
Reporting to the Design Strategist, Team Lead, this senior role develops design concepts and leads assigned projects across channels, combining hands-on design with associate-level art…
Added 1 hour ago
Systems Analyst
F12.net
Victoria, BC
…Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and…
Added 1 hour ago
TC
Senior Cyber Security Analyst (Temporary)
Tru Cooperative Bank
Langley (District), BC · Langley, BC
- $76,800 to $98,400 USD / year
- Temporary
Strong working technical knowledge of log management platforms including Syslog and at least one enterprise class SIEM – MS Azure Sentinel an asset
Added 1 hour ago
TC
Program Manager
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Excellent program governance, financial management, communication, and stakeholder-management skills.
Added 2 hours ago
CC
RQ11735 - Business Analyst - Training and Change Management
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Partners with multiple ministry stakeholders, program areas, subject-matter experts, operational teams, and project leads to assess current training practices and support the transition to…
Added 2 hours ago
AS
ILS Manager
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
Reporting directly to the Chief Operations Officer and working in close partnership with the Contract Management Office (CMO) Lead, the ILS Manager will lead a multidisciplinary team to…
Added 2 hours ago
CO
Leader, Interface, Permits, License, Approvals, and Agreements
City of Calgary
Calgary, AB
- $151,858 to $189,822 CAD / year
- Full-time
The PLAA & Interface Leader is a senior engineering leadership role responsible for providing technical oversight and integration of Permits, Licenses, Approvals, and Agreements (PLAAs),…
Added 2 hours ago
T
Analyste, soutien logistique intégré (SLI)/Integrated Logistic Support (ILS) Analyst
Textron
Mirabel, QC
- Full-time
Added 2 hours ago
K
DTC Funnel Specialist
KittySpout
Remote, Canada
- $48,000 to $72,000 USD / year
- Full-time
- Remote
…worth more every month. Success is a steady, well-run test program that lifts conversion rate, AOV and revenue per visitor across every page, funnel and…
Added 3 hours ago
RT
Principal Adviser Remuneration Strategy
Rio Tinto
Montreal, QC
- Full-time
As a senior subject matter expert within our Reward area of expertise, you will provide thought leadership on base pay and lead significant strategic design workstreams from problem…
Added 3 hours ago
RT
Principal Advisor Remuneration
Rio Tinto
Montreal, QC
- Full-time
This is an opportunity to be a senior technical expert in base pay, solve complex remuneration challenges and influence outcomes through the quality of your judgement, analysis and…
Added 3 hours ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
…Operations Transformation delivers measurable business results. The program is a multi-year effort to modernize underwriting operations capabilities, simplify and standardize ways of…
Added 4 hours ago
C
Business Services Supervisor
Convergint
Calgary, AB
- Full-time
Job Description: Convergint Technologies is looking for a full-time, team-oriented, results-driven Senior Business Services Coordinator to join our amazing culture at our Calgary, AB…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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