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Added 14 mins ago
Inside Account Executive - Toronto
Toast
Toronto, ON
Added 14 mins ago
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General Repair Technician
BGIS
Barrie, ON
- Full-time
Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
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RA
Underwriting Assistant
Recrute Action
Markham, ON
- Contract
Enter data into Guidewire and Legacy systems for new business, renewals, endorsements, and various policy changes under the direction of underwriters or the team lead.
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E
Specialist, System Integration - Health Care
EllisDon
Mississauga, ON
- Full-time
Lead the development of Workflow in collaboration with consultants, end users, and key stakeholders.
Added 14 mins ago
Intermediate Traffic Engineer
WSP
Dartmouth, NS
…municipal, provincial, and private-sector clients, applying your technical skills to solve mobility challenges and support informed infrastructure…
Added 14 mins ago
Proposals and Marketing Manager
PCL Construction
Montreal, QC
…success, and that shared commitment drives how we work, grow and lead in the construction…
Added 14 mins ago
GTM Engineer
Poka EN
Montreal, QC · Quebec, QC
…lifecycle: account research, signal monitoring, prospecting, lead follow-up, call preparation, deal intelligence, forecasting support, proposals, and renewal and expansion…
Added 14 mins ago
DC
Team Manager
Dillon Consulting Limited
Chatham-Kent, ON · Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Windsor, ON · North York, ON · Chatham, ON
- Full-time
Are you someone with strong leadership and technical capabilities? Do you enjoy building relationships and working collaboratively in a team environment with both internal and external…
Added 14 mins ago
M
Senior Android SDK Developer (AI-Native Engineering)
MapsPeople
Richmond Hill, ON
- Full-time
Lead the migration of legacy Java code to modern Kotlin, using AI-assisted refactoring to move faster and more safely
Added 14 mins ago
A
Government Funding Manager
Ayming
Toronto, ON
- Full-time
Lead and drive the Government Funding consulting team, setting a clear direction, establishing high standards, and fostering a strong culture of accountability, ownership, and performance.
Added 14 mins ago
LT
Junior Product Manager
Lorex Technology
Markham, ON
- $60,000 to $70,000 CAD / year
- Full-time
Reporting to the Lead Product Manager, the Jr. Product Manager supports the development, launch, and lifecycle management of Lorex hardware and smart security products. The role serves as a…
Added 14 mins ago
MH
Manager, Audit
McGovern Hurley LLP
Toronto, ON
- Full-time
…uphold the highest standards of quality, accountability, and technical excellence. We’re proud to rank among Canada’s top 9 and Ontario’s top 6 firms serving publicly listed…
Added 14 mins ago
MI
Senior Backend Engineer, Integrations
Movable Ink
Toronto, ON
- Full-time
Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
Added 14 mins ago
WI
Intermediate Traffic Engineer
WSP in Canada
Dartmouth, NS
- Full-time
…municipal, provincial, and private-sector clients, applying your technical skills to solve mobility challenges and support informed infrastructure…
Added 14 mins ago
GO
Category Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Lead tendering process including development of RFx, evaluation, negotiation and award.
Added 29 mins ago
A
Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Lead enterprise AI platform deployments across complex multi-stakeholder client environments - Anthropic, OpenAI, Microsoft, Google, Salesforce, SAP, or Palantir - owning the full programme…
Added 29 mins ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
Teamwork: Key team member on large complex assignments and lead work streams on smaller and medium size engagements
Added 29 mins ago
L
Senior QA Engineer (6-month Contract)
Lazer
Remote, Canada
- Contract
- Remote
Clients seek out our help because we have the talent to deeply understand their needs and provide industry, technical, or product insights that are uniquely valuable to their efforts. Our…
Added 29 mins ago
T
Residential Claims Advisor II
TD
Saint John, NB · Halifax, NS · Markham, ON
- Full-time
Actively participate and/or lead peer coaching and training
Added 29 mins ago
VI
Staff Information Security Engineer - Threat Detection & Response
Visier Inc.
Vancouver, BC
- Full-time
…organizations across the globe. Our mission is to help businesses lead with insight at scale as they continuously…
Added 29 mins ago
CL
Human Resources - Payroll and Benefits Specialist
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
Lead the year-end payroll processing, including preparation of T4, T4A, W-2, and other required tax documents, ensuring compliance with all tax filings.
Added 29 mins ago
PP
Aseptic Manufacturing Training Manager
Pillar5 Pharma Inc.
ON · Ontario, Canada
- $125,000 to $135,000 CAD / year
- Full-time
You will lead the training function and work closely with Manufacturing, Quality, Validation, Technical Services, and Engineering to build workforce capability and an inspection-ready…
Added 29 mins ago
Q
Director of Product Marketing
Quandri
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…understanding of insurance processes, systems, and data with serious technical capability and proprietary models, so the transformation is tangible and operational rather than…
Added 29 mins ago
D-
Chef d'Équipe Cybersécurité (DFIR)
DELAN - IT Talent Solutions
Laval, QC
- Full-time
The DFIR Cybersecurity Team Lead (Digital Forensics and Incident Response) will be responsible for leading an IT team specialized in cybersecurity incident response and forensic analysis,…
Added 29 mins ago
I
Senior Consultant - Oracle HCM Cloud Absence and Benefits
Infosys
Mississauga, ON
- $92,740 to $105,007 CAD / year
- Full-time
Infosys is seeking an Oracle Fusion HCM Absence & Benefits Techno Functional Lead to implement and support Absence & Benefits modules for Canadian clients. As an Oracle Fusion HCM Absence &…

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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