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Added 10 mins ago
PM
Product Visual Inspector
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- Contract
Added 10 mins ago
MN
Project Manager
Modern Niagara
Halifax, NS
- Full-time
The project manager will support the QEII Halifax Infirmary Expansion Project within the major projects team and will be managing budgets, schedules, and resources to ensure successful…
Added 11 mins ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
…professional or have been in a different role, such as a maintenance manager, maintenance planner, reliability engineer, sales engineer or similar role and looking for your next challenge,…
Added 11 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
As Business Development Manager – Mining, you will take the lead in developing new business for our Wear Services division. This is a hunter-focused, territory development role for someone…
Added 11 mins ago
CE
Business Development Manager – Industrial Welding & Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $140,000 CAD / year
- Full-time
- Remote
Looking for an opportunity where your earning potential is unlimited and your technical expertise makes a real difference?
Added 11 mins ago
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Manager, Financial Reporting
Alamos Gold Inc.
Toronto, ON
- Full-time
This role focuses on providing finance support to sites for special projects, external financial reporting, technical accounting analysis, quarterly and annual disclosure processes, and…
Added 25 mins ago
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Tax Manager
Distinct | North America
Toronto, ON · Etobicoke, ON
- $110,000 to $135,000 CAD / year
- Full-time
Tax Manager | $110,000–$135,000 | Etobicoke (Hybrid)
Added 25 mins ago
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Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 25 mins ago
IG
Project Manager
Insight Global
Toronto, ON
- $57 to $65 CAD / hour
- Contract
Intermediate Project Manager - IT Asset Management
Added 25 mins ago
IG
Capital Markets Project Manager
Insight Global
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Insight Global is looking for a Tech Project Manager to support a multitude of projects under Capital Markets for Bank of Montreal. As the Project Manager you will be responsible for daily…
Added 25 mins ago
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Tax Manager
Distinct | North America
Concord, ON
- $115,000 to $140,000 CAD / year
- Full-time
You’ll be reviewing work, managing clients and developing staff, but you’ll also stay close enough to the technical work to actually use the tax knowledge you’ve spent years building.
Added 25 mins ago
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Welding Engineer / EIT / Technologist
SGS
Nisku, AB
- Full-time
The Welding Engineer / EIT / Technologist provides technical support in welding engineering, welder testing, welding procedure qualification, and parameter monitoring. This role supports…
Added 25 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager the successful applicant will be responsible for comprehensive nursing care in the surgical program and must meet the following criteria:
Added 25 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 25 mins ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
The Renal Technologist reports to the Manager, Renal Program, and has professional accountability to the Charge Renal Technologist.
Added 25 mins ago
WO
Renal Technologist - Renal Dialysis
William Osler Health System
Brampton, ON
- Full-time
The Renal Technologist reports to the Manager, Renal Program, and has professional accountability to the Charge Renal Technologist.
Added 25 mins ago
W
Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
…offices in BC, AB, or SK. Reporting to the Process Department Manager, this role has the overall responsibility to manage and execute the delivery of process plant designs, including…
Added 25 mins ago
HT
Systems Testing / QA Specialist
Hirematic Talent Solutions
Toronto, ON
- $40 to $48 CAD / hour
- Contract
Added 25 mins ago
HT
Project Manager
Hirematic Talent Solutions
Toronto, ON
- $65 to $70 CAD / hour
- Full-time
We are seeking an experienced Senior Project Manager / Project Leader to lead complex Audio-Visual (AV), Videoconferencing, Telecommunications, and Information Technology (I&IT) projects.
Added 25 mins ago
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Integration Manager
ONxpress
Toronto, ON
- Full-time
Coordinate closely with the Safety Manager to ensure all applicable safety requirements are incorporated into project processes and deliverables.
Added 25 mins ago
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Business Intelligence Specialist
Bevertec
Toronto, ON
- Contract
…critical operational support, infrastructure maintenance, and technical leadership for an enterprise Cloudera Data Lake…
Added 25 mins ago
II
Lead Business Analyst
ITC Infotech
Vancouver, BC
- $110,000 to $125,000 CAD / year
- Full-time
…ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party…
Added 25 mins ago
RS
API 653 Inspector
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…a full-time permanent position reporting to the Operations Manager and will be based out of Calgary, AB, with travel to and from multiple worksites throughout…
Added 25 mins ago
RS
Operations Coordinator
Rockwood Service Corporation
Red Deer, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 25 mins ago
HA
Controller
Harbour Air
Vancouver, BC
- Contract
Provide technical guidance on complex accounting issues

F12.net

Systems Analyst

Victoria, BC, Canada

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

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More about this job

Responsibilities

Provide timely end-user support to clients in person and remotely, resolving issues involving accounts, printers, servers, applications, and hardware. Maintain ticket records and shared documentation, deploy equipment, process warranty replacements, and escalate issues when needed.

Requirements

Candidates need at least one year of service desk or support experience, or an equivalent combination of education and experience, along with basic knowledge of Windows Server, Active Directory, networking, and virtualization. Strong troubleshooting, communication, accountability, and willingness to learn are expected; Microsoft or CompTIA A+/Network+ certifications are an asset, and occasional on-call or after-hours work may be required.

Skills

End-User Support
Technical Troubleshooting
Windows Server
Active Directory
Networking
Virtualization
Password Resets
Printer Support
Software Installation
Ticket Management
Client Communication
Security Awareness
Documentation
Workstation Deployment
Network Hardware Deployment
RMA Processing

Benefits

Three Weeks Vacation
Flex Days
Leadership Development
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
End-User Support
Windows Server
Active Directory
Networking
Virtualization
IT Support
Technical Troubleshooting
Password Resets
Printer Support
Software Installation
Distribution Lists
Ticket Management
IT Glue
SharePoint
RMA Processing
Workstation Deployment
Network Hardware
Microsoft Certifications
CompTIA A+
CompTIA Network+
Client Support
Security Awareness
Documentation
Warranty Agreements

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