Jobs in Canada

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Added 3 mins ago
Senior Stress Engineer
L3Harris Technologies
Mirabel, QC
Job Schedule: Day Shift
Added 3 mins ago
Customer Service Specialist
HF Sinclair
Mississauga, ON
Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company, located in Mississauga, Ontario is seeking a full-time Customer Service Specialist. Reporting to the Team Lead Customer Service,…
Added 3 mins ago
TS
Contact Center Sales Representative
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 3 mins ago
EC
Assistant Manager
East Coast Credit Union
Halifax, NS
- Full-time
…with established policies and procedures. The incumbent will lead and support direct reports through performance management to assist the Branch Manager in the delivery of branch growth,…
Added 3 mins ago
FT
Sales Enablement Specialist
Fountain Tire
Edmonton, AB
- Other
Lead the strategy, adoption, and continuous improvement of CRM, customer portals, and sales enablement platforms to enhance customer experience, sales performance, and operational…
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BC
Project Manager
BUTTING Canada Ltd.
Calgary, AB
- Full-time
Lead the execution, procurement, monitoring and closure of projects on time and on budget
Added 17 mins ago
MC
Retail Store Associate, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays
Added 17 mins ago
AS
Monitoring Room / SOC Shift Supervisor
Admiral Security and Investigations
Dieppe, NB
- $45,000 to $55,000 CAD / year
- Full-time
Availability to work rotating shifts, including nights, weekends and holidays
Added 17 mins ago
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Program Manager
TalentWorld
Belleville, ON
- Full-time
Bring your automotive manufacturing experience to a role managing customer programs, improving margins, and driving quality, cost, and delivery performance.
Added 17 mins ago
FI
Senior Support, Maintenance, and Development (.NET)
Flexstaf I.T. Inc.
Regina, SK
- Contract
Five (5) years of experience as a project team member in required technical roles, including operational acceptance lead and transition to operations.
Added 17 mins ago
WW
Area Manager
Wireless World Solutions
Surrey, BC
- Full-time
· Customer experience and service excellence capabilities, including coaching teams on engagement, problem resolution and building long-term customer relationships.
Added 18 mins ago
MR
Purchasing Manager
Meridia Recruitment Solutions, a KBRS Company
Dartmouth, NS
- Full-time
…Cherubini has built its reputation on technical expertise, strong customer relationships, and a commitment to continuous…
Added 18 mins ago
TC
Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…highest standards of innovation, engineering excellence and customer…
Added 18 mins ago
Systems Analyst
F12.net
Calgary, AB
…services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT…
Added 18 mins ago
DI
Director, Specialty Lines
Definity Insurance Company
Toronto, ON
- Full-time
Lead, mentor, and develop a team of Specialty Property & Energy underwriters, fostering a culture of accountability, collaboration, and continuous learning.
Added 18 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Kemptville, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 33 mins ago
L
Director of Operations
Ladders
ON · Ontario, Canada
- $300,000 to $375,000 CAD / year
- Full-time
This leader will oversee a high-volume, multi-functional operation with responsibility for warehouse, customer service, and sales support teams. The role is centered on driving execution,…
Added 33 mins ago
D
Senior Advisor, Operational risks
Desjardins
Montreal, QC · Levis, QC
- Full-time
…and the security of personal information and property. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help…
Added 33 mins ago
CO
Job ID #32347: Senior Business Application Analyst-Budgets
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Must have highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills · Must have experience in setting team and individual goals, managing employee performance accountability for meeting those goals
Added 33 mins ago
CO
Job ID #32342: Supervisor, HR Records & Data Quality
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Lead regular team meetings, establish service priorities, monitor workloads, and ensure the consistent application of procedures, policies, and business processes.
Added 33 mins ago
CO
Job ID #32332: Project Manager, Stormwater Planning
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Added 33 mins ago
C
Data Governance and Risk and Control Lead
Citi
Mississauga, ON
- Full-time
The Data Governance and Risk and Control Lead is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and…
Added 33 mins ago
CO
Job ID #32099: Project Manager, Special Event Planning
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Manager, Business Support, the Project Manager, Special Event Planning will take a lead role in researching, consulting, developing and preparing reports on special events…
Added 33 mins ago
V
Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
As a Senior Project Lead at ValGenesis, you’ll help life sciences customers turn complex business needs into practical digital solutions that improve how they work. You’ll combine strategic…
Added 33 mins ago
GO
Coordinator, Staff Housing Policy
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…related field, plus three (3) years of directly related work experience in a lead customer/client service support role, preferably in a complex/large organization. Knowledge and experience…

F12.net

Systems Analyst

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Systems Analyst provides high-quality technical support to clients by resolving IT issues both remotely and through onsite visits. They are responsible for maintaining accurate documentation, managing hardware deployments, and escalating complex tickets to team leads.

Requirements

Candidates should have at least one year of service desk or support experience and a basic understanding of Windows Servers, Active Directory, and networking. Strong analytical skills, a commitment to continuous learning, and the ability to work after hours are required.

Skills

Technical troubleshooting
Network infrastructure
Server management
Active directory
Virtualization
Windows servers
Customer service
Ticket management
Hardware deployment
Security best practices
Multi-tasking
Communication
RMA processing
Documentation
Networking

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
IT Consulting
Service Delivery
Network Infrastructure
Windows Servers
Active Directory
Virtualization
Networking
IT Glue
SharePoint
RMA
Hardware Deployment
Technical Support
Service Desk
CompTIA A+
Network+
Microsoft Certification
Troubleshooting
Client Relations
Ticket Management

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Jobs in Canada