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Added 18 mins ago
MR
Purchasing Manager
Meridia Recruitment Solutions, a KBRS Company
Dartmouth, NS
- Full-time
You are comfortable leading teams, challenging assumptions, and providing recommendations to senior leadership. A strong negotiator and relationship builder, you take a proactive approach…
Added 18 mins ago
Operations Manager
WestJet Group
Calgary, AB
Report any significant concerns arising during operations to the Senior Manager and work as a team to resolve them in a timely manner;
Added 18 mins ago
Systems Analyst
F12.net
Calgary, AB
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 48 mins ago
V
Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
As a Senior Project Lead at ValGenesis, you’ll help life sciences customers turn complex business needs into practical digital solutions that improve how they work. You’ll combine strategic…
Added 48 mins ago
Corporate Project Manager
VCNA
Toronto, ON
The Corporate Project Manager manages assigned projects within established company policies, project governance, approved budgets, and delegated authority, with guidance from the Director,…
Added 48 mins ago
Senior Project Manager Engineering
Freeport McMoRan
Vancouver, BC
…properties, supply chain and sourcing, finance, environmental, risk management, etc.) to ensure that work is executed in a manner that promotes best practices identified by these…
Added 48 mins ago
AC
Development Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Development Lead is a senior, hands-on developer who drives sprint execution and delivery outcomes within an Agile delivery pod, and who practices AI-first, agentic engineering as the…
Added 1 hour ago
P
Senior NetSuite Project Manager
Plative
Canada
- Full-time
As a Senior NetSuite Project Manager at Plative, you will take ownership of client success across NetSuite ERP and custom engagements. This is a high-visibility, client-facing role for an…
Added 1 hour ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 1 hour ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
The Manager CPEM will take a lead role in the interpretation of requirements of existing new or revised regulations, acts, and codes as related to the efficient maintenance and operation of…
Added 1 hour ago
VA
Senior Buyer (Goods and Services)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Business and Operational Services, the Senior Buyer…
Added 1 hour ago
VA
Senior Buyer (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Engineering & Construction, the Senior Buyer leads…
Added 2 hours ago
M
Senior Investment Consultant I
Mercer
Toronto, ON
- Other
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 hours ago
MA
Senior Investment Consultant I
Marsh Agency
Toronto, ON
- Full-time
This role will be based in Toronto and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 hours ago
AC
Senior Manager, Private Enterprise
ACCA Careers
Calgary, AB
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 2 hours ago
JP
Senior Manager, Environmental Monitoring & Microbiology
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job Title: Senior Manager, Environmental Monitoring & Microbiology
Added 2 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
5+ years in a senior leadership role (Director, Senior Manager, or equivalent)
Added 2 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
5+ years in a senior leadership role (Director, Senior Manager, or equivalent)
Added 2 hours ago
AC
Senior Manager, Tax
ACCA Careers
Hanover, ON
- Full-time
Make an impact with our Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted…
Added 3 hours ago
MA
Senior Retirement Consultant
Marsh Agency
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 hours ago
MN
Senior Manager
Matchtech North America
Toronto, ON
- Full-time
Senior Manager, Delivery Design – Electrification, COM
Added 3 hours ago
RB
Sr Mgr, Cred Risk Acquisition
Rogers Bank
Toronto, ON
- Full-time
We are looking for an experienced and highly analytical Senior Manager, Credit Risk Strategy, Acquisition to lead the development and optimization of credit card acquisition strategies.
Added 4 hours ago
H
(Senior) Programme Manager
Hypersonica
Ottawa, ON
- Full-time
Added 7 hours ago
Senior Quanitity Surveyor - NECReg
PACT
ON · Mississauga, Ontario
This position is 5 days per week with core hours of work between approximately 8:00am–5:00pm with 1 hour lunch or as agreed upon with your manager

F12.net

Systems Analyst

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst, you will own the responsibility of delivering high quality and timely assistance by adhering to F12’s policies and procedures. This role is designed to cultivate technical troubleshooting skills including network infrastructure, servers, and applications. With the coaching from our Team Leads and the guidance of more senior technicians, this role is the perfect learning opportunity for those wanting to gain a deeper understanding of the IT industry.

Responsibilities:

Responsible for end-user support, you will partner with our clients to resolve their IT issues. This includes challenges like password resets, adding a printer, navigating a server, installing or re-installing programs and assigning users to distribution lists to name a few.
Looking to enhance our relationships with Clients you diligently learn the contacts and preferences of each account and can multi-task when accommodating their requests.
Answering phones with both speed and tact, you are empathetic and articulate when working with Clients. Especially in stressful situations, you ask the right questions and provide relevant and realistic solutions.
Balancing quality with speed, you provide professional verbal and written responses to Clients and update ticket statuses to ensure all team members know things are taken care of
Escalating tickets when the answer is unclear, you willingly ask for help from your Team Leads or teammates when needed.
With basic security knowledge, you diligently protect Client information and adhere to processes and procedures that do the same.
Wanting your team to always be better, you update shared resources/wikis like IT Glue and SharePoint to ensure others can find the information they need.
Performing Return Merchandise Authorization (RMA) processing with vendor partners to ensure products are replaced or repaired according to warranty agreements.
Ensuring to update your ticket notes and time entries for all onsite visits, you update and maintain accurate documentation to keep your team in the know.
Preparing and deploying workstations, printers, network hardware equipment and other associated peripherals are responsibilities you handle regularly.

Requirements:

With perseverance and hard work built into your DNA, you won’t give up until you find the right solution.
A constant learner, you are willing to ask for help and share what you have learned with others.
With an analytical mind and a kind spirit, you can explain solutions to people with varying degrees of technical knowledge.
Accountable, you uphold the metrics and standards set by your Team Lead and look for opportunities to improve and advance performance.
A passion for technical solutions, you have basic knowledge in areas like Windows Servers, Active Directory, Networking, and Virtualization.
Minimum 1-year Service Desk/Support Experience or equivalent combination of education and experience
Certifications in Microsoft, CompTIA A+/Network+ are considered an asset.
Ability to be on-call/work after hours occasionally

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Systems Analyst provides high-quality technical support to clients by resolving IT issues both remotely and through onsite visits. They are responsible for maintaining accurate documentation, managing hardware deployments, and escalating complex tickets to team leads.

Requirements

Candidates should have at least one year of service desk or support experience and a basic understanding of Windows Servers, Active Directory, and networking. Strong analytical skills, a commitment to continuous learning, and the ability to work after hours are required.

Skills

Technical troubleshooting
Network infrastructure
Server management
Active directory
Virtualization
Windows servers
Customer service
Ticket management
Hardware deployment
Security best practices
Multi-tasking
Communication
RMA processing
Documentation
Networking

Benefits

Three weeks vacation
Flex days
Leadership development opportunities
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
Paid time off
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
IT Consulting
Service Delivery
Network Infrastructure
Windows Servers
Active Directory
Virtualization
Networking
IT Glue
SharePoint
RMA
Hardware Deployment
Technical Support
Service Desk
CompTIA A+
Network+
Microsoft Certification
Troubleshooting
Client Relations
Ticket Management

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Work requirements

Jobs in Canada