Find work in Canada.

325,269 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 57 mins ago
Field Service Professional : Full Time (EDMONTON)
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 57 mins ago
PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 2 hours ago
Assets Coordinator - Facilities Services (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Red Seal Heavy Duty Mechanic or Automotive Service Technician certification, OFA Level 2, and a valid Class 1 Driver's License.
Added 4 hours ago
Senior Technician Security
Bosch Building Technologies North America
Toronto, ON
Full-time
As a Senior Technician - Security Systems with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from…
Added 4 hours ago
Registered Veterinary Technologist, ER & ICU, Western Veterinary Specialist & Emergency Centre
VCA Animal Hospitals
Calgary, AB
Internship
…Critical Care, Medical and Radiation Oncology, Radiology, Surgery, Internal Medicine, along with 24-hour emergency care and rehabilitation services. Our hospital culture fosters teamwork…
Added 4 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
Whether you're responding to a service request, coordinating a technician dispatch, or providing updates to a client, your ability to communicate effectively, prioritize appropriately, and…
Added 4 hours ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
This position is responsible for coordinating service requests from initial intake through execution, supporting cost development and quote preparation, managing administrative processes…
Added 4 hours ago
Building Automation Specialist I or II
BGIS
Calgary, AB
Full-time
We are seeking an Intermediate BMS Technician with hands‑on experience across multiple BAS platforms to support both service and construction activities. This role will work closely with…
Added 5 hours ago
Operational Specialist
Fire Protection Inc (Edmonton)
AB · Edmonton, AB
Full-time
…such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as…
Added 5 hours ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 5 hours ago
Field Service Technician
FLSmidth
Vancouver, BC
Full-time
Field Service Technician – Knelson Product Line
Added 5 hours ago
Operational Specialist
Sprouse Fire & Safety
Calgary, AB
Full-time
…such as managing sick coverage for Technicians, coordinating Service Calls, reviewing Technicians hours of work, and liaising with internal teams, customers, and contractors as…
Added 5 hours ago
Shop Helper - Swift Current
Pattison Agriculture Limited
Swift Current, SK
This is a fantastic opportunity to start your career in the Service Department, utilize state of the art ag technology, and be part of the future of agriculture. Our Shop Helpers are…
Added 6 hours ago
NDT Field Service Technician
Baker Hughes
Calgary, AB
Full-time
As an NDT Field Service Technician, you will travel to client sites and use state‑of‑the‑art NDT technology to assess critical assets and verify their integrity. You will work closely with…
Added 6 hours ago
Factory IT Technician - Bolton Pet Plant
Mars
Bolton, ON · BPP-Mars Canada Inc.
Full-time
Responsible for issue resolution, and continuous improvement for Factory IT infrastructure and solutions with the relevant internal/external partners.
Added 6 hours ago
Sr. Mech and Robotics Tech
JLL
Pitt Meadows, BC
Full-time
As a Sr. Mech & Robotics Tech, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the…
Added 7 hours ago
Repair and Restoration Tech
BELFOR CANADA INC.
Sarnia, ON
$24 to $30 CAD / hour
Full-time
The Repair and Restoration Technician supports restoration projects within the restoration division. With an intermediate to advanced understanding of carpentry fundamentals in residential,…
Added 7 hours ago
Junior Materials Testing Technician
WSP in Canada
Winnipeg, MB
Full-time
In this role as a Junior Materials Testing Technician based in Winnipeg, Manitoba, you will contribute to the quality, safety, and durability of essential projects throughout the region.
Added 7 hours ago
Responsable du développement des affaires - ventes externes l Business Development Executive - Outside Sales
Medisca
QC · Saint-Laurent, QC
Full-time
…montée en valeur des comptes existants, tout en assurant le service et la maintenance. Vous serez le point de contact principal pour les ventes aux clients, les demandes quotidiennes et les…
Added 7 hours ago
Supervisor, MDRD
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
Assist in maintaining and fostering an environment that is sensitive to the diversity of internal and external communities
Added 8 hours ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
This position is responsible for coordinating service requests from initial intake through execution, supporting cost development and quote preparation, managing administrative processes…
Added 8 hours ago
Service Technician - Fire Suppression Systems
Levitt-Safety
Thunder Bay, ON
Levitt-Safety is looking for an experienced, hands-on technician to join our team in Thunder Bay.
Added 9 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
Whether you're responding to a service request, coordinating a technician dispatch, or providing updates to a client, your ability to communicate effectively, prioritize appropriately, and…
Added 9 hours ago
Engine Workshop Technician
Cummins
Quebec, QC
Full-time
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline,…
Added 9 hours ago
Hose Technician
Toromont Cat
NS · Dartmouth, NS
Full-time
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success

F12.net

Technical Account Manager

Surrey, BC, Canada

Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the General Manager, the Technical Account Manager will provide an elevated experience and strategic integration by leveraging the F12 VCIO’s to assist in offering an enhanced customer value. They will work cohesively with the managers of the technical teams, Project Teams, and Coordinators Teams for seamless escalations and conflict resolution, as well as enabling the Renewals and Conversions Team for smooth and successfully renewal of our flagship clients.

The Technical Account Manager (TAM) will have an in-depth knowledge of their account base and build relationships with purpose. They will understand internal F12 team challenges within their base, work to resolve and align to improve the overall customer experience. Partnering with the Account Coordinators, they will ensure smooth aligned delivery of operational resolution and ongoing communication to the customer.

Responsibilities:

Build Successful Relationships

Builds business relationships with purpose, advancing organizational goals of approximately 30-35 top-tier F12 accounts while maintaining retention of account base.
Analyzes individual client challenges and proposes solutions to resolve them by creating, designing, and implementing client roadmaps.
Clients view Account Managers as an extension of their organization. Consults and makes recommendations on key business decisions. For example, asked to join client annual business planning sessions
Advocates for the Client within F12. Identifies and collaborates with internal stakeholders to resolve issues or escalations that impact client experience.
Presents roadmap to Client in a compelling way. Client is committed to achieving roadmap outcomes
Educates Client on F12 processes that enhance service delivery such as understanding escalation paths

Business Planning

With guidance from the General Manager, defines measures of success for account base in annual and quarterly business plans
Leverages advice of General Manager to improve roadmap and drive conversion to F12 primary offering
Partners with internal stakeholders on how to improve account base experience within F12. Present areas of concerns, suggestions for enhancements, or overall trends and works with other departments to implement solutions
Keep track of key account metrics
Assess competitors by analyzing and summarizing information and trends, identifying sales opportunities

Technology Advisory

Advises customers on technical scope, such as leveraging F12 services and products to better serve the clients tasks and goals
Inform and train clients about F12 products and services
Documents customer needs
Researches current market trends, learn about new technology products and services to create better dialogue with the customer base
Matches customer pain/requirements to potential technology solutions

Requirements:

Advanced business knowledge and acumen. Understands the components of a successful business and how IT contributes to achieving goals
Formal technical training, such as technical certification(s), or post-secondary education in a technical program, or equivalent
Experience working in a technical program or equivalent experience working in a technical/troubleshooting capacity
Capable of having technical conversations with vendors, colleagues and customers to scope technical solutions that a technician could deploy
Experience building lasting connections that go beyond the traditional vendor relationships. Clients view Account Managers as a trusted advisor, not simply a transactional resource.
A proactive, strategic thinker. Able to ask the right questions and continuously anticipate Client needs
A skilled communicator can identify a challenge based on Client feedback, translate requirements to internal resources, and communicate the solution back in a way that is easily understood by the Client

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager will build and maintain strategic relationships with top-tier clients to ensure retention and provide technical consulting. They will collaborate with internal teams to resolve escalations, design client roadmaps, and align technology solutions with business goals.

Requirements

Candidates must possess advanced business acumen and formal technical training or equivalent experience in a technical troubleshooting capacity. The role requires a proactive, strategic thinker capable of building trusted advisor relationships and communicating complex technical solutions to clients.

Skills

Technical account management
Relationship building
Strategic planning
Conflict resolution
Business acumen
Technical consulting
Roadmap development
Client advocacy
Escalation management
Technology advisory
Account management
Communication
Problem solving
Market trend analysis
Business planning

Benefits

Vacation
Flex days
Leadership development
Growth coaching
Educational advancement reimbursement
Health spending account
RRSP matching
Extended health care
Dental coverage
Vision coverage
Disability insurance
Life insurance
Employee assistance program
Tuition reimbursement
On-site parking

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
IT Consulting
VCIO
Account Management
Strategic Planning
Business Planning
Roadmap
Client Retention
Escalation Management
Technical Advisory
IT Services
Relationship Management
Business Acumen
Technical Troubleshooting
Vendor Management
Market Trends
Service Delivery
Customer Experience
IT Infrastructure
Project Coordination

Report this job