Jobs in Canada

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Added 13 mins ago
NS
Health Care Support Worker - General Outpatient Department
NHS Scotland
NS · Cape Breton, NS
- Full-time
…and diverse environment that plays an important role in the delivery of patient care across the South…
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Acheteur, Acheteuse – Produits sur mesure - Buyer, Custom Products
Octasic
Montreal, QC
- Full-time
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M&
Credit Control/Collections Specialist-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
…fast-paced environment. A proactive approach to credit and risk management, coupled with strong organisational skills, is essential to minimise exposure to bad debts and achieve cash…
Added 13 mins ago
KR
Director, Client Partnerships & Growth
Kassen Recruitment
Toronto, ON · Greater Toronto Area, Canada
- $65,000 to $80,000 CAD / year
- Full-time
Dedicated lead generation and recruitment delivery support.
Added 13 mins ago
IS
Program Manager
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Must have strong acumen for:
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GT
Senior Analyst, Trading Systems Management
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $58 CAD / hour
- Contract
The Senior Analyst, Trading Systems Management plays a key role in supporting and evolving trading and order management systems across multiple asset classes. This position combines system…
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Sales Operations Manager (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 13 mins ago
WT
Senior DevOps / Platform Engineer (Full Stack)
Wissen Technology
Montreal, QC
- Full-time
Strong experience with GitHub Actions and workflows (or comparable CI/CD platforms), including pipeline design, reusable workflows, secrets management, and release automation.
Added 13 mins ago
CP
Health And Safety Advisor
Contract Professionals Canada Inc.
Calgary, AB
- Contract
…in Calgary. In this office-based role, you’ll support Well Delivery safety and business leadership in driving consistent H&S performance across one of Canada’s largest field operations,…
Added 13 mins ago
RH
Accounting Manager
Robert Half
AB · Edmonton, AB
- $115,000 to $125,000 CAD / year
- Full-time
…professional who enjoys developing talent while ensuring the timely delivery of accurate financial…
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Guest Service Agent
Canad Inns
Winnipeg, MB
The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience. This position involves adeptly addressing and resolving…
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 13 mins ago
OE
Driver
Otis Elevator Co.
Ottawa, ON
- Full-time
Documentation: Maintain accurate delivery logs.
Added 13 mins ago
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Senior Director, Revenue Enablement
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
…actionable business insights, paired with structured change management capabilities to run programs from inception through retrospective…
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Team Member
Hollywood Bowl Group
Nanaimo, BC
Access to our in-house management training programs
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Pharmacy - Pharmacy Assistant, L1
CareRx
Burnaby, BC
Work Shifts: 5 days per week (rotating weekends)
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(CAN) Préposé au traitement des commandes OMNI
Walmart
Trois-Rivières, QC
- Part-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 13 mins ago
Warehouse Person - Night
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Saanich, BC
Load goods onto delivery vehicle in proper sequence as defined by trip sheet
Added 13 mins ago
Warehouse Person - Afternoon
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Saanich, BC
Load goods onto delivery vehicle in proper sequence as defined by trip sheet
Added 13 mins ago
Service Manager (Machine & Automation Solutions)
Source Atlantic Ltd.
Winnipeg, MB · Calgary, AB
Maintain strong relationships with key customers, manufacturers, and suppliers to support service delivery, technical training, parts, warranty, and issue resolution.
Added 13 mins ago
Technical Account Manager
F12.net
Vancouver, BC
…with the Account Coordinators, they will ensure smooth aligned delivery of operational resolution and ongoing communication to the…
Added 13 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Saint John, NB
- Part-time
Support in the delivery of company-directed promotions and programs
Added 13 mins ago
NA
Photo Retoucher
Nuovo Artistic Photography
Montreal, QC
- Full-time
Meet strict deadlines and time management awareness to ensure excellent customer satisfaction Directly tied to client delivery timelines, production flow, and studio operations

F12.net

Technical Account Manager

Vancouver, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the General Manager, the Technical Account Manager will provide an elevated experience and strategic integration by leveraging the F12 VCIO’s to assist in offering an enhanced customer value. They will work cohesively with the managers of the technical teams, Project Teams, and Coordinators Teams for seamless escalations and conflict resolution, as well as enabling the Renewals and Conversions Team for smooth and successfully renewal of our flagship clients.

The Technical Account Manager (TAM) will have an in-depth knowledge of their account base and build relationships with purpose. They will understand internal F12 team challenges within their base, work to resolve and align to improve the overall customer experience. Partnering with the Account Coordinators, they will ensure smooth aligned delivery of operational resolution and ongoing communication to the customer.

Responsibilities:

Build Successful Relationships

Builds business relationships with purpose, advancing organizational goals of approximately 30-35 top-tier F12 accounts while maintaining retention of account base.
Analyzes individual client challenges and proposes solutions to resolve them by creating, designing, and implementing client roadmaps.
Clients view Account Managers as an extension of their organization. Consults and makes recommendations on key business decisions. For example, asked to join client annual business planning sessions
Advocates for the Client within F12. Identifies and collaborates with internal stakeholders to resolve issues or escalations that impact client experience.
Presents roadmap to Client in a compelling way. Client is committed to achieving roadmap outcomes
Educates Client on F12 processes that enhance service delivery such as understanding escalation paths

Business Planning

With guidance from the General Manager, defines measures of success for account base in annual and quarterly business plans
Leverages advice of General Manager to improve roadmap and drive conversion to F12 primary offering
Partners with internal stakeholders on how to improve account base experience within F12. Present areas of concerns, suggestions for enhancements, or overall trends and works with other departments to implement solutions
Keep track of key account metrics
Assess competitors by analyzing and summarizing information and trends, identifying sales opportunities

Technology Advisory

Advises customers on technical scope, such as leveraging F12 services and products to better serve the clients tasks and goals
Inform and train clients about F12 products and services
Documents customer needs
Researches current market trends, learn about new technology products and services to create better dialogue with the customer base
Matches customer pain/requirements to potential technology solutions

Requirements:

Advanced business knowledge and acumen. Understands the components of a successful business and how IT contributes to achieving goals
Formal technical training, such as technical certification(s), or post-secondary education in a technical program, or equivalent
Experience working in a technical program or equivalent experience working in a technical/troubleshooting capacity
Capable of having technical conversations with vendors, colleagues and customers to scope technical solutions that a technician could deploy
Experience building lasting connections that go beyond the traditional vendor relationships. Clients view Account Managers as a trusted advisor, not simply a transactional resource.
A proactive, strategic thinker. Able to ask the right questions and continuously anticipate Client needs
A skilled communicator can identify a challenge based on Client feedback, translate requirements to internal resources, and communicate the solution back in a way that is easily understood by the Client

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Manage relationships with approximately 30–35 top-tier accounts, develop client roadmaps, advise on business and technology decisions, and advocate for clients by coordinating internal teams to resolve issues. Track account metrics, support renewals and conversions, and collaborate on business plans and service improvements to strengthen customer experience and retention.

Requirements

Candidates need strong business acumen, technical training or equivalent experience, and experience in technical programs or troubleshooting. They must be able to scope technical solutions, build trusted client relationships, anticipate customer needs, and communicate requirements and solutions clearly to clients and internal teams.

Skills

Account Management
Client Relationship Building
Strategic Planning
Business Acumen
Technical Advisory
IT Solutions Consulting
Roadmap Development
Customer Retention
Escalation Management
Conflict Resolution
Stakeholder Collaboration
Communication
Requirements Gathering
Technology Research
Market Trend Analysis
Troubleshooting

Benefits

Three Weeks Vacation
Flex Days
Leadership Development Opportunities
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

IT Consulting
Technical Account Management
VCIO
Client Roadmaps
Account Retention
Renewals
Conversions
Business Planning
Technology Advisory
Technical Solutions
Escalation Management
Conflict Resolution
Customer Experience
Account Metrics
Stakeholder Collaboration
Requirements Gathering
Troubleshooting
Market Trends
Technology Products
Service Delivery
Client Advocacy

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Work requirements

Jobs in Canada