Jobs in Canada

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Added 10 mins ago
IR
Executive Counselor (Trusted Advisor to CIOs & Technology Leaders) | Financial Services, Insurance, Professional Services & Not-for-Profit
Info-Tech Research Group
Canada
- Full-time
Partner with Account Directors, Sales Leaders, analysts, and other experts on account planning and member success while maintaining the independence and trust of the advisory relationship.
Added 10 mins ago
SC
Member Experience Advisor - Crossfield
Servus Credit Union
Crossfield, AB
- Part-time
We are hiring for a part-time Member Experience Advisor to join our Crossfield Branch!
Added 10 mins ago
Sr. Cloud Technical Account Manager, ES-Public Sector-Canada
Amazon
Toronto, ON
…Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to…
Added 25 mins ago
Technical Account Manager
F12.net
Vancouver, BC
Assess competitors by analyzing and summarizing information and trends, identifying sales opportunities
Added 41 mins ago
D
Advisor, Business
Desjardins
Montreal, QC
- Full-time
As a business advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell specialized products and services…
Added 41 mins ago
BG
Outside Sales Representative - CSA
Brandt Group of Companies
Estevan No. 5, SK · Estevan, SK
- Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after sales support to new and existing customers.
Added 41 mins ago
TW
Member Service Representative II
Thrive Wealth Management
Wynyard, SK
- Full-time
Providing a variety of services related to the promotion and sales of cash and non-cash financial services, solutions and alternatives such as opening up memberships and deposit accounts,…
Added 1 hour ago
OR
360 Sales and Recruitment Consultant – Toronto -JL52143
Osborne Recruitment - North America
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
Are you an experienced sales and recruitment professional with an agency background?
Added 1 hour ago
R
Manager, Field Service
Rivian
Vaughan, ON
- Full-time
Must possess a valid driver's license and clean driving record
Added 2 hours ago
MW
Associate Investment Advisor
Manulife Wealth
Dorval, QC
- Full-time
We are looking for an ambitious and highly motivated Associate Investment Advisor to join our growing wealth management team.
Added 4 hours ago
SB
05657 Inside Sales
Sally Beauty
Oakville, ON
- Other
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 4 hours ago
KC
Warranty Advisor
Kia Canada
Mississauga, ON
- Full-time
The Warranty Advisor in Warranty Management (Service and After Sales) is responsible for the review and processing of dealer Warranty Claims, responding to dealer inquiries, escalations and…
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 9 hours ago
S
Talent Advisor, AI Labs
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Serve as a trusted advisor to hiring managers - pushing back, advising on tradeoffs, and bringing market intelligence that sharpens decision-making
Added 10 hours ago
S
Beauty Advisor - Full Time
sephora.com
Calgary, AB
- $17 to $20 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 10 hours ago
J
Key Account Manager
Jobgether
Canada
- Full-time
…identifying new business opportunities. Acting as a trusted advisor, you will build strong, long-term relationships with key stakeholders and help partners maximize their business…
Added 11 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Winnipeg, MB
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Branch…
Added 12 hours ago
RB
Client Advisor
Royal Bank of Canada
Whitehorse, YT
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 12 hours ago
S
Beauty Advisor - Part Time
Sephora
BC · Delta, BC
- $19.85 to $24.8 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 13 hours ago
A
Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
The Private Banking Advisor delivers a high-touch, relationship-driven banking experience to high-net-worth and ultra-high-net-worth clients across Alberta. Working within an integrated…
Added 13 hours ago
A
Personal Banking Advisor - Lethbridge Paramount
ATB
Lethbridge, AB
- Full-time
Elevate Your Career as a Personal Banking Advisor at ATB Financial!
Added 13 hours ago
S
Client Experience and Services Manager, Stores
sephora.com
Thunder Bay, ON
- Full-time
…overall store performance. This dual-focused role leads both the sales floor - our “Stage” - and its team of Leads and Beauty Advisors, as well as the Beauty, Skincare, and Fragrance…
Added 13 hours ago
DA
Assistant Parts Manager - Destination Mazda Vancouver
Destination Auto Group
Vancouver, BC
- $50,000 to $75,000 CAD / year
- Full-time
…records. Maintains good working relationships with Body shops , Sales, Service and retail customers and assists Parts staff when needed to assure proper parts are…
Added 14 hours ago
IW
Senior Administrative Assistant - Winnipeg, MB
IG Wealth Management
ON · Ontario, Canada
- Full-time
Must develop a strong working knowledge of Advisor Portal and be competent in running reports related to Wealth Advisor and region activity (i.e. Business Insights Dashboard reports, Client…

F12.net

Technical Account Manager

Vancouver, BC, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

About F12: F12 was built by uniting IT consulting firms across Canada with a shared vision: to reduce risk and complexity by crafting technology platforms that empower leaders to focus and thrive. We elevate IT conversations from ingredients to outcomes, delivering fully designed solutions with no bad options. If you’re looking for the fast lane into an IT career or want to supercharge your professional development, you’ve come to the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and accomplishments. Our mission is to elevate our employees by building and retaining an elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for like-minded individuals to join us.

The Position: Reporting to the General Manager, the Technical Account Manager will provide an elevated experience and strategic integration by leveraging the F12 VCIO’s to assist in offering an enhanced customer value. They will work cohesively with the managers of the technical teams, Project Teams, and Coordinators Teams for seamless escalations and conflict resolution, as well as enabling the Renewals and Conversions Team for smooth and successfully renewal of our flagship clients.

The Technical Account Manager (TAM) will have an in-depth knowledge of their account base and build relationships with purpose. They will understand internal F12 team challenges within their base, work to resolve and align to improve the overall customer experience. Partnering with the Account Coordinators, they will ensure smooth aligned delivery of operational resolution and ongoing communication to the customer.

Responsibilities:

Build Successful Relationships

Builds business relationships with purpose, advancing organizational goals of approximately 30-35 top-tier F12 accounts while maintaining retention of account base.
Analyzes individual client challenges and proposes solutions to resolve them by creating, designing, and implementing client roadmaps.
Clients view Account Managers as an extension of their organization. Consults and makes recommendations on key business decisions. For example, asked to join client annual business planning sessions
Advocates for the Client within F12. Identifies and collaborates with internal stakeholders to resolve issues or escalations that impact client experience.
Presents roadmap to Client in a compelling way. Client is committed to achieving roadmap outcomes
Educates Client on F12 processes that enhance service delivery such as understanding escalation paths

Business Planning

With guidance from the General Manager, defines measures of success for account base in annual and quarterly business plans
Leverages advice of General Manager to improve roadmap and drive conversion to F12 primary offering
Partners with internal stakeholders on how to improve account base experience within F12. Present areas of concerns, suggestions for enhancements, or overall trends and works with other departments to implement solutions
Keep track of key account metrics
Assess competitors by analyzing and summarizing information and trends, identifying sales opportunities

Technology Advisory

Advises customers on technical scope, such as leveraging F12 services and products to better serve the clients tasks and goals
Inform and train clients about F12 products and services
Documents customer needs
Researches current market trends, learn about new technology products and services to create better dialogue with the customer base
Matches customer pain/requirements to potential technology solutions

Requirements:

Advanced business knowledge and acumen. Understands the components of a successful business and how IT contributes to achieving goals
Formal technical training, such as technical certification(s), or post-secondary education in a technical program, or equivalent
Experience working in a technical program or equivalent experience working in a technical/troubleshooting capacity
Capable of having technical conversations with vendors, colleagues and customers to scope technical solutions that a technician could deploy
Experience building lasting connections that go beyond the traditional vendor relationships. Clients view Account Managers as a trusted advisor, not simply a transactional resource.
A proactive, strategic thinker. Able to ask the right questions and continuously anticipate Client needs
A skilled communicator can identify a challenge based on Client feedback, translate requirements to internal resources, and communicate the solution back in a way that is easily understood by the Client

What You Can Expect from Us: We are proud of our forward-thinking, dynamic culture that champions diversity, inclusivity, and a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Our comprehensive total rewards program includes:

Work-Life & Growth: Three weeks vacation plus extra Flex Days, leadership development opportunities, growth coaching, and reimbursements for educational advancement and certifications.
Health & Financial Well-Being: Health Spending Account or RRSP matching, extended health care, dental and vision coverage, disability and life insurance, and an employee assistance program.
Additional Perks: Tuition reimbursement, paid time off, on-site parking, high-class office amenities, and company events.

Our Equal Opportunity Commitment:

F12.net practices as an equal opportunity employer in all services locations. We are committed to building and maintaining a workforce diverse in experience, skills, and knowledge. The company maintains a strict policy to ensure equal employment opportunities and do not discriminate based on any grounds and elements protected by law.
For those requiring assistance with disabilities, information relating to accommodation and accommodation measures addressed confidentially. Please notify us in advance if any accommodations required.

Please note that this position represents a true vacancy and we do not currently use artificial intelligence (AI) to at any stage of the hiring process to screen, assess or select candidates.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

Manage relationships with approximately 30–35 top-tier accounts, develop client roadmaps, advise on business and technology decisions, and advocate for clients by coordinating internal teams to resolve issues. Track account metrics, support renewals and conversions, and collaborate on business plans and service improvements to strengthen customer experience and retention.

Requirements

Candidates need strong business acumen, technical training or equivalent experience, and experience in technical programs or troubleshooting. They must be able to scope technical solutions, build trusted client relationships, anticipate customer needs, and communicate requirements and solutions clearly to clients and internal teams.

Skills

Account Management
Client Relationship Building
Strategic Planning
Business Acumen
Technical Advisory
IT Solutions Consulting
Roadmap Development
Customer Retention
Escalation Management
Conflict Resolution
Stakeholder Collaboration
Communication
Requirements Gathering
Technology Research
Market Trend Analysis
Troubleshooting

Benefits

Three Weeks Vacation
Flex Days
Leadership Development Opportunities
Growth Coaching
Educational Advancement Reimbursement
Certification Reimbursement
Health Spending Account
RRSP Matching
Extended Health Care
Dental Coverage
Vision Coverage
Disability Insurance
Life Insurance
Employee Assistance Program
Tuition Reimbursement
Paid Time Off
On-Site Parking
Office Amenities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

IT Consulting
Technical Account Management
VCIO
Client Roadmaps
Account Retention
Renewals
Conversions
Business Planning
Technology Advisory
Technical Solutions
Escalation Management
Conflict Resolution
Customer Experience
Account Metrics
Stakeholder Collaboration
Requirements Gathering
Troubleshooting
Market Trends
Technology Products
Service Delivery
Client Advocacy

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Work requirements

Jobs in Canada