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Added 10 mins ago
BT
Accounting Technician
Baker Tilly Canada
Thompson, MB
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 1 hour ago
HN
Maintenance Technician
Hörmann North America
Canada
- Full-time
Perform scheduled preventative maintenance on production equipment, machinery, facility equipment, and building systems.
Added 2 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
…provide the best product to our customers.” – Field Service…
Added 4 hours ago
FN
Bilingual IT Support Technician
Fix Network World
Milton, ON
- Full-time
With the support of the IT Services Manager and the existing team, the IT Support Technician will be responsible for providing ongoing support to company employees and franchisees by phone…
Added 4 hours ago
LL
Branch Supervisor - Grande Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Relationship building with internal/external stakeholders and suppliers
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 5 hours ago
CO
Accounting Technician 1/2
City of Winnipeg
Winnipeg, MB
- Full-time
Accounting Technician 1- $2,125.83-$2,423.73 bi-weekly
Added 8 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 8 hours ago
M
Technicien principal de l'environnement critique (CET)/Critical Environment Technician
Microsoft
Quebec, QC
- Full-time
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core…
Added 9 hours ago
JC
Security Service Technician (TQ)
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 9 hours ago
FS
Field Support Technician
FA Servers Inc.
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
FA Servers is an IT Managed Services Provider and consulting firm based in the Greater Toronto Area (GTA). Founded in 2012, we strive to deliver innovative, turn key solutions to a wide…
Added 10 hours ago
Quality Control Technician- Level 1
Amrize
Winnipeg, MB
Join Amrize as a Quality Control Technician- Level 1 and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company…
Added 10 hours ago
W
Field Service Technician
Wabtec
Calgary, AB
- Full-time
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of…
Added 10 hours ago
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Branch Supervisor - Grand Prairie
Liebherr-Canada Ltd.
Grande Prairie, AB
- Full-time
Answer customers calls, provide support, guidance, schedule and dispatch technician and resolves disputes as required
Added 10 hours ago
B
HVAC Apprentice/Maintenance Mechanic UA787
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Peterborough, ON
- Full-time
…performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the assigned facility within the limits of company policy and trade…
Added 10 hours ago
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HVAC Apprentice/Maintenance Mechanic UA787
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Barrie, ON
- Full-time
…performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the assigned facility within the limits of company policy and trade…
Added 10 hours ago
CO
Team Lead, Fleet Services
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Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…Operations team plays a critical role in keeping municipal services running safely, efficiently, and reliably. Located in the Edmonton Metropolitan Region, Beaumont is a vibrant and growing…
Added 11 hours ago
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Kitchener, ON
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Merit Ontario is committed to building Ontario's skilled trades workforce. We support construction employers through innovative workforce development solutions, including our Group Sponsor…
Added 11 hours ago
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Maintenance Technician
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Victoria, BC
- Full-time
As a Building Maintenance Technician, you will be responsible for the preventative and corrective maintenance in vacant and occupied apartments including but not limited to minor plumbing,…
Added 11 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 11 hours ago
JE
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Added 11 hours ago
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Added 11 hours ago
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Reliable jobs with good pay, building real skills and still having gas in the tank to get after it when the workday is done. That’s Kicking Horse Coffee. Whether that’s lakes, trails,…
Added 12 hours ago
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Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
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🔧🖨️ Join Our Team as a Production Print Field Service Technician! 🖨️🔧
Added 12 hours ago
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Team Lead, Fleet Services
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- Full-time
…Operations team plays a critical role in keeping municipal services running safely, efficiently, and reliably. Located in the Edmonton Metropolitan Region, Beaumont is a vibrant and growing…

FA Servers Inc.

Field Support Technician

Winnipeg, MB, Canada
Greater Winnipeg Metropolitan Area, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: Minimum of 1 year of experience in a service delivery or administrative role, preferably in an IT services environment
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

FA Servers is an IT Managed Services Provider and consulting firm based in the Greater Toronto Area (GTA). Founded in 2012, we strive to deliver innovative, turn key solutions to a wide variety of clients, ranging from small offices, to enterprise, and everything in between.

Our goal is to act as a trusted intermediary between our clients and their technology, and to deliver exceptional and personalized service. This includes, but is not limited to design, security, backup, disaster recovery, implementation, and help desk support.

The Position

We are looking for a full time Field Support Technician based in or around Winnipeg to join our growing team.

This is an IN-PERSON position and is based at a remote client site approximately 3 hours north of Winnipeg. Successful applicants will be required to work in the field on rotating shifts. All meals and accommodations will be provided during site shifts. As a result, all applicants must possess a valid Canadian driver's licence and have access to a personal vehicle. Typical site shifts/rotations are Monday-Thursday with alternating Fridays off, but are open to negotiation.

Responsibilities

You will be responsible for managing and coordinating day-to-day operations and support for end users at a remote client site. Additionally, you will act as the main liaison between our end users and our technical team, you will service client relationships, manage ticket escalations, resolve service issues and complaints, and work collaboratively with internal and external partners to ensure proactive maintenance of enterprise IT infrastructures.

Technical Skills:

Installation, setup and troubleshooting of End User Devices (Windows, iOS, Android)
Troubleshooting of various computer and peripheral equipment including printers, scanners, etc.
Microsoft Active Directory with knowledge of AD based permissions
Windows Server configuration and maintenance of common services including DHCP, DNS, RRAS, etc.
Familiar with virtual machine environments (Hyper-V Proxmox).
IP Networking knowledge including VLANs, VPNs, NAT and firewall configurations.
Familiarity with structured cabling including installation and termination of Cat5e/Cat6.

Personal Skills:

Excellent interpersonal skills including oral and written communication
Strong analytical and problem solving skills
Ability to work independently with minimal supervision
Attention to detail

Tasks will include:

Implementation of network topology, as well as client and server systems
Systems wiring and cabling
Setup and configuration of networking equipment including routers, switches, and firewalls
End-user support and troubleshooting of both hardware and software
Answering customer support calls and tickets
Logging relevant information within our ticketing platform *
Creation and maintenance of systems documentation and network diagrams

Preferred Extras:

Programming and/or scripting experience, Powershell and .NET preferred
Management of Office 365 and hybrid Exchange environments and Azure AD
Experience in IP Subnetting and IP Routing (OSPF, BGP)
Experience with Unix based operating systems, Ubuntu, Debian, CentOS, Proxmox etc.
Experience with Cisco, Ubiquiti, Mikrotik, and/or FortiNet Equipment.
Experience with Docker, Kubernetes, and WireGuard
Experience in AD environments with more than one domain controller and AD replication
Bilingual in French or Spanish is an asset.

Qualifications

Minimum of 1 year of experience in a service delivery or administrative role, preferably in an IT services environment
Good understanding of RMM and PSA solutions
Ability to perform basic (Level 1) troubleshooting for clients.
Experience with ticketing systems, and Service Level Agreements (SLAs)
Excellent communication and customer relationship building skills
Excellent time management and organizational skills, with an ability to multitask in a fast-paced environment
Experience with remote support tools and technologies
Ability to work and manage team assignments.
A professional, positive, and customer-centric attitude
Degree or diploma in a related field such as Computer Science or Information Technology is an asset

If you are interested in the position please submit your resume with a cover letter we will get back to you.

Job Types: Full-time, Shift, Permanent, In-Person

Apply About employer

More about this job

Responsibilities

Coordinate day-to-day IT operations and end-user support at a remote client site, including troubleshooting devices, systems, networks, and infrastructure. Serve as the liaison between users and the technical team, manage tickets and escalations, maintain client relationships, and create systems documentation and network diagrams.

Requirements

Applicants need at least one year of experience in service delivery or administration, preferably in IT services, along with basic Level 1 troubleshooting, ticketing and SLA experience, and familiarity with RMM/PSA and remote support tools. Strong communication, customer service, organization, independent work, and team coordination skills are required; a related degree or diploma is an asset, and a valid Canadian driver's licence and access to a personal vehicle are required.

Skills

End-User Device Support
Windows
iOS
Android
Active Directory
Windows Server
DHCP
DNS
Virtualization
IP Networking
VLANs
VPNs
Firewall Configuration
Structured Cabling
Customer Support
Troubleshooting

Benefits

Meals Provided During Site Shifts
Accommodations Provided During Site Shifts

Visa sponsorship

Not detected in the job text

Keywords

Managed IT Services
End-User Support
Windows
iOS
Android
Active Directory
Windows Server
DHCP
DNS
RRAS
Hyper-V
Proxmox
IP Networking
VLANs
VPNs
NAT
Firewalls
Cat5e
Cat6
Routers
Switches
Ticketing Systems
RMM
PSA
Service Level Agreements
Office 365
Exchange
Azure AD
PowerShell
.NET

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