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Added 1 min ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
…digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process…
Added 1 min ago
E
Account Manager
Encircle
Kitchener, ON
- Full-time
…digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process…
Added 1 min ago
CS
Bilingual Culinary Manager (French and English)
Cogir Senior Living
Orleans, ON · Belcourt Retirement Residence
- Full-time
Your collaboration will extend to working closely with the Executive Director, National Director and Regional Managers of Culinary and residents to translate culinary visions into…
Added 16 mins ago
CT
Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
The Project Manager, Construction reports to the Director, Construction as part of a high energy and motivated internal team, who will guide a team of consultants, general contractors, and…
Added 16 mins ago
Core Art Producer (Apex Legends)
Electronic Arts
Vancouver, BC
We are looking for someone who can align the aesthetic bar set by the Franchise Art Director with the strict gameplay needs of the design team, ensuring our assets are both visually…
Added 17 mins ago
NB
Senior Director Enterprise Architecture & Ontology
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director, Enterprise Architecture & Ontology within the Enterprise Architecture team at National Bank means acting as the Senior Director responsible for Enterprise…
Added 32 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
TITLE: Director Infrastructure & Cybersecurity (E26-225)
Added 32 mins ago
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Channel Sales Manager (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
…can reach dozens of small businesses. You will report to the Director of…
Added 45 mins ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
NT · H.M.C.S. Mackenzie Island, NT
The Director, Insurance Engineering is responsible for the engineering execution and delivery of technology solutions that support the Bank’s platforms. This role ensures the timely…
Added 46 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
…from business analysis and process design through solution development, testing, implementation, and business acceptance, ensuring that solutions meet intended business…
Added 46 mins ago
TM
Manager of Financial Services and Deputy Treasurer
The Municipality of Central Elgin
St. Thomas, ON
- Full-time
Reporting directly to the Director of Corporate Services/ Treasurer, the Manager of Financial Services/Deputy Treasurer will assist the Treasurer in overseeing the financial management of…
Added 1 hour ago
SQ
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sunlife Québec
Montreal, QC
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, RPA and Intelligent Automation leads the architecture for Sun…
Added 1 hour ago
Directeur(trice) Associé(e), Construction Régionale / Associate Director, Regional Construction
Pure Industrial
Montreal, QC
Added 1 hour ago
Graphic Design Specialist (Term)
University of Toronto
Toronto, ON
Working under direction from Director, Stakeholder Communications and Marketing, the incumbent, will be responsible for creating visual concepts for a variety of digital and print…
Added 1 hour ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 1 hour ago
LC
Merchant, Frozen (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
…grocery retail stores across Canada. Reporting to the Category Director, we are a diverse and dynamic team that are data-driven and customer centric with a passion for…
Added 1 hour ago
Engineering Technologist, Capital Projects (temporary for up to 4 years)
Workforce Development
Lakeshore, ON
Position: Engineering Technologist – Development (temporary for up to four years)
Added 2 hours ago
OG
Lead Construction Safety Officer
Onni Group of Companies
Coquitlam, BC · Pine and Glen - Construction
- Full-time
Liaise with WorkSafeBC officers, Safety Managers and Health & Safety Director.
Added 2 hours ago
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Program Assistant, Program/Department Std
Sanya’k̓ula
Vancouver, BC
- Full-time
The Program Assistant reports to a Director and serves as a vital linkage and communication source to keep the program/department informed and aligned to its priorities. The position is…
Added 2 hours ago
WM
Finance Officer
West Moberly First Nations
Moberly Lake, BC
- $82,000 to $95,000 CAD / year
- Full-time
The position may also provide financial information and support to the Director of Finance as required. This is an excellent opportunity for someone with a strong finance or accounting…
Added 2 hours ago
VC
Director of Operations - Ventana Special Projects
Ventana Construction Corporation
Coquitlam, BC
- Full-time
Partnering with the President to develop and execute the company’s business development strategy, supporting marketing initiatives, identifying new business opportunities, and strengthening…
Added 2 hours ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Director, Enterprise Application to join our team in our Vancouver office. The…
Added 2 hours ago
X
Digital Sales Engineer / Market Development Manager-Automation-Flygt
Xylem
Montreal, QC
- Full-time
…Flygt branch offices, distribution partners, and the Sales Director to strengthen Xylem’s presence in municipal and industrial markets. This role will contribute to identifying new business…
Added 2 hours ago
AE
Team Lead Applications Support - Enterprise Applications
Associated Engineering
Calgary, AB
- Full-time
The successful candidate will report to the Director, Enterprise Applications, the role is a peer to the Team Lead, Dynamics Centre of Excellence and Team Lead, Application Development and…
Added 2 hours ago
FA
Business Analyst
Facility Association
Toronto, ON
- $95,000 to $116,000 CAD / year
- Full-time
Reporting to the Director of IT Solutions, the Business Analyst partners with business units to identify and define technology needs and requirements, working closely with technology teams…

Facility Association

Business Analyst

Toronto, ON, Canada

$95,000 to $116,000 CAD / year · Full-time

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Job details

Pay: $95,000 to $116,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Facility Association

Are you looking to work with an organization that has an impact on the insurance industry? Do you want your voice to have an impact?

At Facility Association, we pride ourselves on being a standout employer in the insurance industry. Our unique business model and size provide unparalleled opportunities, allowing you to collaborate with multiple insurance companies across different provinces and to work with teams across the organization. We offer an exceptional work-life balance, fostering an open and trusting environment, and giving you a diverse and enriching professional experience.

Join our team and experience unparalleled professional development opportunities, where your contributions truly make a difference in the insurance industry and the organization. To learn more about the Association and what we do, visit https://www.facilityassociation.com.

The Opportunity

Facility Association is looking for a Business Analyst to join our IT team.

Reporting to the Director of IT Solutions, the Business Analyst partners with business units to identify and define technology needs and requirements, working closely with technology teams to ensure system solutions meet business requirements and deliver measurable business benefits. Depending on project complexity, this role participates in or leads analysis, development, testing, and deployment activities, and works with end users to implement and evaluate solutions.

This is an excellent opportunity for an experienced Business Analyst with strong Canadian property and casualty (P&C) insurance knowledge who enjoys translating business needs into practical technology solutions and collaborating across teams.

Key Responsibilities

Business Analysis & Requirements

Plan and lead sessions with business and IT stakeholders to identify and review requirements, issues, and objectives.
Document current-state systems and processes, perform gap analyses, and identify opportunities for improvement.
Prepare clear, traceable business and system requirements, including use cases, user stories, process flows, business rules, and screen mock-ups.
Collaborate with business and IT teams to explore innovative, cost-effective solutions that address business and system requirements.

Solution Delivery, Testing & Adoption

Participate in system design reviews and demonstrations to verify alignment with business needs.
Develop project test strategies and plans; participate in or lead functional testing, including execution and documentation of results.
Assist with or lead training for end users on new applications and business processes.
Follow up with end users to assess solution effectiveness and coordinate remedial actions when required.

Collaboration & Continuous Improvement

Engage stakeholders and third-party vendors, communicate decisions clearly, and help build agreement on practical solutions.
Stay current with insurance processes and related technology developments to identify opportunities to automate, modernize, and improve business capabilities.
Support the IT team in developing and executing its operational and departmental plans.

Education & Experience

Post-secondary degree in computer science, business, engineering, or an equivalent field.
At least five years of Business Analyst experience in the P&C insurance industry, together with strong knowledge of the Canadian P&C insurance sector.
Strong understanding of P&C insurance operations, processes, and business terminology.
Experience producing traceable business and functional requirements, including user stories.
Demonstrated knowledge of the software development life cycle (SDLC) and Agile methodologies.
Experience writing SQL queries.
Demonstrated experience leading and supporting successful IT projects.
Strong proficiency with Jira and Microsoft Office applications, including Excel, Access, Word, PowerPoint, and Visio.

Skills & Competencies

Strong stakeholder engagement and influencing skills, with the ability to work collaboratively across business and technology teams.
Excellent written and verbal communication skills, including the ability to explain requirements, ideas, and decisions clearly.
Strong analytical and problem-solving skills, with the ability to evaluate alternatives and develop practical solutions.
Effective organization and planning skills, including the ability to manage multiple complex activities and changing priorities.
Sound judgment, initiative, and attention to accuracy and quality.

Why Join Facility Association?

At Facility Association, you'll have the opportunity to contribute your expertise to work that has a meaningful impact on Canada's automobile insurance industry. You'll join a collaborative environment where professional judgment is valued, ideas are welcomed, and employees have opportunities to contribute across the organization.

Hiring Range: $95,000 – $116,000 per year

Hybrid Role: This position requires on-site attendance at the office one day per week.

Facility Association is committed to providing accommodation for people with disabilities. Applicants are encouraged to make their needs known in advance during the application process.

Facility Association is proud to be an equal opportunity employer and is committed to building a diverse and inclusive workplace.

Please note that only applicants selected for an interview will be contacted.

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More about this job

Responsibilities

Partner with business units and technology teams to identify needs, document requirements, assess current processes, and develop practical technology solutions. Support or lead solution design, testing, deployment, end-user training, and follow-up to evaluate effectiveness and coordinate improvements.

Requirements

Requires a post-secondary degree in computer science, business, engineering, or an equivalent field, plus at least five years of Business Analyst experience in the P&C insurance industry and strong knowledge of the Canadian sector. Candidates should have experience with requirements documentation, SDLC and Agile, SQL, Jira, Microsoft Office, and successful IT project delivery.

Skills

Business Analysis
Canadian Property And Casualty Insurance
Requirements Gathering
Business And Functional Requirements
User Stories
Use Cases
Process Mapping
Gap Analysis
Agile Methodologies
SQL
Jira
Functional Testing
Stakeholder Engagement
Microsoft Office
Project Leadership

Benefits

Work-Life Balance
Professional Development Opportunities
Hybrid Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Property And Casualty Insurance
Canadian Insurance Sector
Insurance Operations
Requirements Gathering
Business Requirements
Functional Requirements
User Stories
Use Cases
Business Rules
Process Flows
Screen Mock-Ups
Gap Analysis
Agile Methodologies
SQL
Jira
Microsoft Excel
Microsoft Access
Microsoft Word
Microsoft PowerPoint
Microsoft Visio
Functional Testing
System Design
End-User Training
Stakeholder Engagement
Third-Party Vendors
IT Project Delivery
Process Improvement
Automation

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