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Added 33 mins ago
E
Senior Go/Kubernetes Engineer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
The team’s mission is to create foundational infrastructure and shared functionality that enables engineers to develop, extend, and support Elasticsearch. The team owns common functionality…
Added 33 mins ago
E
Senior Java Engineer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
The team’s mission is to create foundational infrastructure and shared functionality that enables engineers to develop, extend, and support Elasticsearch. The team owns common functionality…
Added 33 mins ago
E
Senior Go/Kubernetes Engineer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
The team’s mission is to create foundational infrastructure and shared functionality that enables engineers to develop, extend, and support Elasticsearch. The team owns common functionality…
Added 33 mins ago
E
Senior Java Engineer - Core/Infra - Elasticsearch
Elastic
Canada
- Full-time
The team’s mission is to create foundational infrastructure and shared functionality that enables engineers to develop, extend, and support Elasticsearch. The team owns common functionality…
Added 1 hour ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
…unique and unprecedented products across industries. As a Senior Lead AI Developer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML…
Added 2 hours ago
V
Network & Telecom Analyst II
Vale
NL
- Full-time
…maintenance, support, and continuous improvement of network infrastructure, wireless networks, telecommunications systems, cloud connectivity, and associated communications technologies…
Added 7 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
Provide leadership across complex technology environments involving ERP, cloud, data and analytics, AI, automation, enterprise applications, infrastructure, and integration architecture.
Added 7 hours ago
TM
Network Support Specialist
Tech Manitoba
Winnipeg, MB
- Internship
Under the general direction of the Network and Storage Infrastructure Lead, you will be responsible for Network Administration duties related to the support of the Manitoba Hydro corporate…
Added 9 hours ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 9 hours ago
M
Customer Success Account Manager
Microsoft
Calgary, AB
- Full-time
…You engage stakeholders, align on strategic priorities, and lead Customer Success Planning to help customers strengthen operational health, accelerate cloud adoption, and advance AI…
Added 9 hours ago
M
Customer Success Account Manager
Microsoft
Toronto, ON
- Full-time
…You engage stakeholders, align on strategic priorities, and lead Customer Success Planning to help customers strengthen operational health, accelerate cloud adoption, and advance AI…
Added 9 hours ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
We are looking for a Cloud Solution Architect (CSA) who is passionate about driving our customers’ application innovation & AI transformation on the Microsoft platform. As part of this…
Added 10 hours ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
…project assigned to him/ her e.g. CIAM, SIEM, IGA, CLM, Public Cloud, Data protection, Threat and Fraud Management, and Application/Network/ Endpoint/Infrastructure…
Added 10 hours ago
E
Enterprise Network Architect
evertz.io
Burlington, ON
- Internship
Lead on-site and remote discovery sessions to assess existing customer infrastructure and define migration paths from SDI/baseband to IP
Added 10 hours ago
TT
Software Architect
trane technologies
Montreal, QC
- Full-time
You'll get to build the brains behind smarter buildings. As a Software Architect, you'll lead the design and development of the backend services that power our Cloud-based Building…
Added 10 hours ago
A
Senior Manager Solution Architect
Avanade
Toronto, ON
- Full-time
The GSAD Solution Architect will take a lead in providing sales support and solution configuration on large, complex, Consulting and Managed Services deals and working with other SAs within…
Added 11 hours ago
PH
Founding Engineer
Prometheus Health Systems
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
The core platform. TypeScript/Node.js services, PostgreSQL models and migrations (including row-level tenant isolation), and AWS infrastructure as code. Deploys are repeatable, observable…
Added 11 hours ago
RU
Management Consulting Director, Technology
RSM US LLP
Toronto, ON
- Full-time
Provide leadership across complex technology environments involving ERP, cloud, data and analytics, AI, automation, enterprise applications, infrastructure, and integration architecture.
Added 12 hours ago
AI
Oracle AWS Cloud DBA – Migration & Amazon RDS Specialist
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Partner with infrastructure and cloud teams to design, test, and execute on-premises to AWS cloud database migrations.
Added 12 hours ago
R
Senior Full Stack Engineer (Rails & React)
REW
Vancouver, BC
- Full-time
Familiarity with cloud infrastructure (AWS). (Nice to have)
Added 12 hours ago
A
Senior Principal Engineer
Autodesk
Toronto, ON
- Full-time
GET Engineering is seeking an experienced Senior Principal Engineer – AI and Engineering Excellence to lead the technical strategy and evolution of our cloud platform, developer experience,…
Added 12 hours ago
B
Principal System Engineer
Backbase
Toronto, ON
- Full-time
Cloud Native Mastery: Expert-level production experience with self-managed Kubernetes, Azure services, advanced Linux systems administration, and deep network routing/troubleshooting.
Added 12 hours ago
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
…modernization initiatives (e.g., legacy systems integration with cloud infrastructure and containerized…
Added 12 hours ago
C
Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
We are seeking for a “Technology Lead Analyst" to join our team; this is a senior role responsible for overseeing the design and implementation of new or enhanced application systems in…
Added 13 hours ago
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
…modernization initiatives (e.g., legacy systems integration with cloud infrastructure and containerized…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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