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Added 6 mins ago
Manager Marketing
Gildan
Mississauga, ON
Launch Performance: Lead the style and SKU review process by leveraging data analysis (shipment/POS/Inventory evaluation) to build an optimized, profitable assortment, while driving overall…
Added 6 mins ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Lead the development of AI strategies and roadmaps that connect priority use cases with data, technology, governance, risk and operating model considerations.
Added 6 mins ago
K
Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Lead the day-to-day delivery of multiple CIO Advisory, technology strategy and digital transformation engagements, including work planning, project governance, stakeholder coordination,…
Added 36 mins ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
Lead strategic pursuits from opportunity identification and solution development through proposal creation, executive presentations, and contract award.
Added 1 hour ago
B
Senior Project and Portfolio Manager
Bombardier
Dorval, QC
- Full-time
Lead the cyber security governance process, including balanced scorecard, monthly performance reviews, and preparation of cyber governance reviews.
Added 1 hour ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead recurring portfolio performance reviews and translate results into concise, decision-ready insights for senior leaders and key partners.
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AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
…that platform capabilities align with business needs and that data governance and operational excellence are consistently…
Added 2 hours ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Lead cross functional or global initiatives or ongoing programs
Added 2 hours ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
Lead prioritization and governance of strategic initiative pipelines, evaluating strategic fit, commercial potential, economics, resource requirements, dependencies and execution readiness.
Added 2 hours ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 3 hours ago
S
Inventory & Procurement Specialist- Calgary
Slalom
Calgary, AB
- Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 3 hours ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…initiative focused on standardizing payroll processes, strengthening governance and controls, improving data quality and visibility, and reducing operational complexity across our global…
Added 3 hours ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
As a Project Controls Manager, you will lead the development and execution of project controls strategies for complex nuclear projects. You will provide oversight across cost control,…
Added 3 hours ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
As a Project Information Manager, you will lead the planning, implementation, integration, and ongoing management of information systems across complex capital projects. Working as an…
Added 3 hours ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
Data-specific expertise in Azure SQL Data (IaaS/PaaS), cloud migrations, open-source databases, cloud-scale analytics, data governance, and Azure Open AI.
Added 3 hours ago
T
Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
Thales has a vacancy for a Senior Maintenance Scheduler, reporting to the Coastal Planning Team Lead, leads the day-to-day activities of the Coastal Scheduling team in coordinating,…
Added 3 hours ago
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Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in supporting the ongoing implementation, optimization, and governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between…
Added 3 hours ago
M
AVP Retirement & Wealth Strategy
Manulife
Toronto, ON
- Full-time
Partner with the Portfolio Governance & Oversight team to ensure the project book aligns with the agreed upon strategic roadmap
Added 3 hours ago
S
Project Control Officer
SPECTRAFORCE
Toronto, ON
- Contract
Lead/support projects through initiation to implementation.
Added 3 hours ago
MG
HHR Coordinator Lead
Michael Garron Hospital
Toronto, ON
- Full-time
As a working lead, this role encompasses the full scope of clinical teaching, direct pedagogical mentorship, and administrative coordination performed by the Extern & SPEP Coordinator and…
Added 4 hours ago
EC
Vice President, Enterprise Services
ethree Consulting
St. John's, NL
- Full-time
You will also lead the continued development of WorkplaceNL’s Enterprise Risk Management Framework and report to the Board’s Governance Committee.
Added 4 hours ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
…operations, reduce manual processes, automate workflows, improve governance, and address long-standing payroll accuracy issues. The solution will be cloud-based, with two consulting firms…
Added 4 hours ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
As the BWI Security & Resiliency Lead, you will serve as the central coordinator and execution leader responsible for driving delivery oversight, governance, stakeholder alignment, and…
Added 4 hours ago
A
Senior Project Manager
Atimi
Remote, Canada
- $123,000 to $200,000 CAD / year
- Full-time
- Remote
…upon demonstrating the leadership and performance required to lead the…
Added 4 hours ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
Automated Decision Making Governance: Establish and maintain robust frameworks for transparency, fairness, and human oversight in automated decision-making processes, mitigating bias and…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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