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Added 6 mins ago
Advisor, SCM Data
Celestica International LP
Toronto, ON
…servers to securely and standardly connect AI models/agents with enterprise SCM data sources, internal operational tools, and external…
Added 6 mins ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…CATC is is seeking a Manager, Data Engineering & Platforms to lead the development, operation and continuous improvement of CATC's enterprise data…
Added 21 mins ago
Sales Development Representative 1
Boomi
Canada
…Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The award-winning Boomi Enterprise Platform is the active data…
Added 21 mins ago
AWS Solution Architect
Capgemini
Toronto, ON
…infrastructure provisioning The architect collaborates with enterprise architects platform teams and engineering teams to establish cloud architecture standards migration patterns and best…
Added 21 mins ago
R
Manager, AML Model Testing
RBC
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 21 mins ago
QI
AI Program Manager
Quality IT Resourcing
Montreal, QC
- Contract
Experience coordinating AI, GenAI, agentic AI, data, or model-platform initiatives in a governed enterprise environment; awareness of evaluation, data controls, observability, and human…
Added 36 mins ago
A
Senior IT Systems Engineer
arcadia
Toronto, ON
- $150,000 to $185,000 CAD / year
- Full-time
Lead enterprise SaaS upgrades, implementing SSO, provisioning, administrator roles, audit logging and data controls
Added 36 mins ago
C
Director, Product Management, Global Asset Management
CIBC
Toronto, ON
- Full-time
…across complex portfolios. As a Senior Product Manager, you'll lead the product development, management, and delivery of our in-house Enterprise Risk Management Multi-Asset Portfolio Risk…
Added 1 hour ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
Represent Canadian Banking requirements in enterprise data strategy, platform modernization, and transformation initiatives, ensuring business readiness, continuity, and adoption.
Added 1 hour ago
IS
AI Solutions Architect (Agentic AI)
Iris Software Inc.
Toronto, ON
- Contract
Lead technical workshops, architecture reviews, proof of concepts, and enterprise AI adoption initiatives.
Added 1 hour ago
SS
Senior Product Manager
Spencer Scott - Technology Recruitment
Toronto, ON
- $200,000 to $250,000 CAD / year
- Full-time
…measurably improve outcomes, and that make economic sense at enterprise…
Added 2 hours ago
ZS
Data Governance Manager
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Lead the design and implementation of an integrated Data Governance, Data Quality, Data Lineage and Data Observability capability for enterprise data platforms.
Added 2 hours ago
CC
Community Manager, Reddit
Creative Circle
Toronto, ON
- $35 to $45 CAD / hour
- Contract
Our client, a major enterprise brand, is seeking a Community Manager, focusing on their Reddit Strategy to build and operationalize the organizations approach to Reddit.
Added 3 hours ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
This role will lead the design and execution of our client transition from a project-centric Digital Technology organization to a product-based operating model. This role will own the…
Added 6 hours ago
MM
Oliver Wyman - Senior Lead AI Developer
Marsh McLennan
Toronto, ON · Montreal, QC
- Full-time
Knowledge of one or more agentic platforms , including but not limited to: Azure Foundry, AWS Bedrock, Gemini Enterprise Agent Platform
Added 9 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…capability that scales is bridged by engineers who can translate platform capability into measurable business value inside a real enterprise environment. That is this…
Added 9 hours ago
H
VMware Infrastructure Specialist
HCLTech
AB · Edmonton, AB
- $89,000 to $117,000 CAD / year
- Full-time
The successful candidate will bring deep VMware expertise and hands-on experience leading infrastructure transformation projects, migrations, and enterprise platform upgrades.
Added 11 hours ago
L
AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
The Enterprise Data & AI team is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and products that enable the enterprise to operate…
Added 11 hours ago
C
Senior Salesforce Developer
CGI
Victoria, BC
- Full-time
…design and build robust, scalable solutions on the Salesforce platform for our public sector and healthcare clients across British Columbia. You will take a lead role on complex…
Added 11 hours ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
As a Project Management Lead at APPLY, you will sit at the intersection of delivery, people, and growth, owning multi-track programs and portfolios across digital strategy, products,…
Added 13 hours ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
…continuous improvement of the Dynamics 365 Finance & Operations platform. This role manages system security, licensing, upgrades, and environment health while configuring and supporting…
Added 13 hours ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
The AVP will bring an independent, enterprise-wide perspective across North America Intermediary, Global Product and Institutional. Working across Distribution, Product, Investments,…
Added 14 hours ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.
Added 14 hours ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…country-specific payroll providers to ADP as the strategic global payroll…
Added 14 hours ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
As a Project Information Manager, you will lead the planning, implementation, integration, and ongoing management of information systems across complex capital projects. Working as an…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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