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Added 1 hour ago
VP, Human Resources, Market Area North and Central America
Metso
Montreal, QC
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 1 hour ago
DC
Facilities Maintenance Coordinator
Douglas College
New Westminster, BC
- Full-time
…coordination of preventative maintenance, repair, and minor infrastructure renovation projects related to facilities building systems (mechanical, electrical, plumbing ( MEP ) and fire…
Added 2 hours ago
T
Hosting Systems Administrator
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Hosting Systems Administrator who will be responsible for the successful delivery of infrastructure services to Thales Canada. In this role you will also provide…
Added 3 hours ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 4 hours ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Controls. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario.
Added 4 hours ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Systems & Information Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in…
Added 4 hours ago
M
Customer Success Account Manager
Microsoft
Calgary, AB
- Full-time
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
Added 4 hours ago
M
Customer Success Account Manager
Microsoft
Toronto, ON
- Full-time
· Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
Added 4 hours ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
About Markets & Securities Services Operations Technology
Added 4 hours ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
…frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed functional…
Added 4 hours ago
PC
Digital Assurance & Transparency Senior Associate
Pwc Canada
Vancouver, BC
- Full-time
…perform readiness assessments, and leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and reporting tools) in order to help our…
Added 4 hours ago
A
Senior Manager Solution Architect
Avanade
Toronto, ON
- Full-time
Application and Cloud/Infrastructure or Workplace.
Added 5 hours ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…maintenance, and optimization of the electrical and mechanical infrastructure supporting our clients mission-critical facilities. The successful candidate will be responsible for facility…
Added 5 hours ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
At TD, protecting our customers, colleagues, and business operations requires strong governance, disciplined execution, and a resilient technology environment.
Added 5 hours ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As…
Added 5 hours ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
…life for HR departments through our award-winning, agentic AI technology by surfacing the insights leaders need to plan, decide, and act with confidence in the moments that matter most. As…
Added 5 hours ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 5 hours ago
B
Senior Project Manager
BuzzClan
Toronto, ON
- Contract
Position Title: RQ11817 -Senior Project Manager/Leader (I&IT / Audio-Visual & Videoconferencing)
Added 5 hours ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Montreal, QC
- Full-time
As a Commodity Manager, you become an essential contributor to Siemens Energy’s mission of energizing society and accelerating the energy transition. Your work directly supports the…
Added 5 hours ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Oakville, ON
- Full-time
As a Commodity Manager, you become an essential contributor to Siemens Energy’s mission of energizing society and accelerating the energy transition. Your work directly supports the…
Added 6 hours ago
TE
Planning Intelligence & Automation
TC Energy
Calgary, AB
- Full-time
Bachelor’s degree in Engineering, Computer Science, Data Science, Information Systems, Business Administration, or a related field, with 5–10 years of overall progressive industry…
Added 6 hours ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 6 hours ago
E
Systems Administrator (Azure Cloud)
Equisoft
Montreal, QC · HYBRID - Montreal, Canada
- Full-time
Role: The Systems Administrator (Azure Cloud) reports to the Manager, Product Development, and works closely with 6 other infrastructure specialists. The incumbent is responsible for the…
Added 6 hours ago
NH
SENIOR TECHNICAL ANALYST
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, this position is responsible for implementation and support of complex core infrastructure…
Added 6 hours ago
BC
Manager of Subcontracts
Bechtel Corporation
Calgary, AB
- Contract
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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