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Added 5 mins ago
KL
Infection Prevention and Control (IPAC) Lead - RPN
Kindera Living
Hagersville, ON
- Full-time
The Infection Prevention and Control (IPAC) Lead reports to the Director of Care and is responsible to ensure that there is an organized infection prevention and control program that meets…
Added 5 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Moncton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 5 mins ago
AO
Director, Language & Learning/Directeur(trice), Langues et apprentissage – Affichage
Assembly of First Nations
Ottawa, ON
- Full-time
…and work environment. If you require accommodation during the recruitment process, please advise the Human Resources representative when you are invited to meet regarding this employment…
Added 5 mins ago
GT
Technical Procurement Specialist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Lead procurement for projects and large multi-year programs by obtaining quotes for specialized items, create purchase requests, generate and update purchase orders, and identify shortages…
Added 5 mins ago
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 5 mins ago
M
Senior Financial Analyst, GWAM Operations Expenses
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
Lead the monthly forecasting cycle for assigned Operations cost centres, including Anaplan updates and gathering expense and FTE input from business partners
Added 5 mins ago
I
Nettoyeur à d'entretien à temps partiel - PT Cleaner
ISS
Gatineau, QC
- $24 CAD / hour
- Part-time
Added 5 mins ago
I
Lead Hand
Intelcom
AB · Edmonton
- Part-time
Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.
Added 5 mins ago
C
Gas Bar Supervisor - Brooks Gas Bar
Co-op
Brooks, AB
- Part-time
Strong interpersonal skills; able to lead and work in a diverse team environment
Added 5 mins ago
TT
Assistant Store Manager Winners HomeSense Collingwood Centre
The TJX Companies, Inc.
Collingwood, ON
- Full-time
Demonstrated ability to lead, develop, and empower a large team.
Added 20 mins ago
C
General Manager
Chipotle
Calgary, AB
- Full-time
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 20 mins ago
Senior Manager, Business Technology Analyst (FX Technology)
Scotiabank
Toronto, ON
…Operations, Risk, Finance, and Technology teams, the incumbent will lead requirements discovery, process optimization, target-state design, and solution delivery for complex front-to-back…
Added 20 mins ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
Lead demand intake, identify high-value data and analytics use cases, and manage value-based prioritization.
Added 20 mins ago
Provincia GSAR Lead (Program Admin Officer 4)
The Government of Nova Scotia
Dartmouth, NS
Reporting to the Director of Regional Operations and Infrastructure, the Ground Search and Rescue Programs Lead will be responsible for leading the strategic coordination between the…
Added 21 mins ago
Q(
Senior Health & Safety Manager
QEOSH (HSE) Staffing & Recruitment Inc.
Pickering, ON
- Full-time
Plan and lead monthly review of LTI and HiPo with project leadership
Added 21 mins ago
RD
Engagement Delivery Manager
Randstad Digital
Toronto, ON
- $104,800 to $154,800 CAD / year
- Full-time
Lead service improvement plans and root cause analysis.
Added 21 mins ago
EV
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 21 mins ago
EE
Employment Specialist
Express Employment Professionals - Calgary
Calgary, AB
- Full-time
…relationships. This role combines staffing, customer service, recruitment, and inside sales activities to ensure client staffing needs are met efficiently and effectively. The successful…
Added 21 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 21 mins ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 21 mins ago
FB
Service Supervisor I
Farm Boy Inc.
Cambridge, ON
- $18.4 CAD / hour
- Part-time
You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on…
Added 21 mins ago
R&
Sales Support Specialist I
Robertson & Company Ltd.
Waterloo, ON
- Contract
Fairly small team of 6 support specialists with a team lead
Added 21 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 21 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 21 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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