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Added 8 mins ago
CE
Principal Strategic Deal Maker- Sales Executive
Capgemini Engineering
Mississauga, ON
- Full-time
…and Smart Grid services. The individual would be expected to lead teams of consulting professionals that will deliver world class services to our clients. Other responsibilities will…
Added 8 mins ago
OC
Psychology Positions
Ottawa Catholic School Board
Ottawa, ON
- Full-time
Reporting to the Psychology Lead of the Special Education and Student Services department, the Psychology staff member provides consultative and direct psychological services to meet the…
Added 8 mins ago
D
Sales Manager – US Market (Montréal)
Dayuse
Montreal, QC
- $90,000 to $125,000 CAD / year
- Contract
Joining us means becoming part of an international, curious, and passionate team - where everyone can share ideas, make a real impact, and help transform the hotel experience.
Added 8 mins ago
C
Offset & Industrial Cooperation Manager
CAE
Montreal, QC
- Full-time
Behind every success is a team of dedicated experts driving us forward. From HR professionals who shape our culture, to IT innovators driving technological advancements, Finance leaders…
Added 8 mins ago
RE
Director Business Development, Optimization - Power Producers
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Lead proposal development with support from our team of solution engineers, finance, energy markets, technology, and other professionals to deliver valuable business solutions for our…
Added 8 mins ago
Senior Manager, Global Sponsorships - 12-month contract - Tangerine
Scotiabank
ON · Toronto, ON
Lead indirect cross-functional team in driving brand and business results for Tangerine through portfolio of sponsorship partners (NBA and Toronto Raptors), with awareness of cultural…
Added 8 mins ago
Manager, Associate Private Bankers
Scotiabank
Vancouver, BC
As a leader of an Associate Private Banking team the incumbent contributes to the Private Banking’s success through leading the delivery of sound advice and administration of the Private…
Added 8 mins ago
Assistant Vice President, Process Excellence
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead the Business Process Management team. Set direction and priorities for the team and govern the methodology, standards, tools, and lifecycle for process discovery, documentation,…
Added 8 mins ago
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Bilingual Property Services Coordinator (ENG/FR)
BGIS
Gatineau, QC
- Full-time
…building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management, Invoice…
Added 24 mins ago
Advisor, SCM Data
Celestica International LP
Toronto, ON
…of data pipelines and AI models, working hands-on with the team to ensure solutions are tailored to solve specific, measurable business…
Added 24 mins ago
KT
Journeyperson Automotive Service Technician
Kal Tire
Calgary, AB · Red Deer, AB · Golden, BC · Kamloops, BC · Kelowna, BC
- Full-time
Unlock growth opportunities with a clear path to becoming a Lead Technician.
Added 24 mins ago
PG
Account Executive
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and…
Added 24 mins ago
Manager, P&O Business Partner
DSV
AB · Rocky View County, AB
Lead, develop, and coach team of up to 6 employees
Added 24 mins ago
RA
Customer Service & Broker Support Specialist
Recrute Action
Waterloo, ON
- Contract
Collaborate with the Team Lead, Manager, and other teams on business initiatives.
Added 24 mins ago
Supervising Video Editor (I), Bell Media
Bell
Toronto, ON
…supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms…
Added 24 mins ago
TT
Painter
TC Transcontinental
Paris, ON
- Full-time
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
Added 24 mins ago
SG
Production Supervisor
Stephano Group Ltd.
Toronto, ON · Etobicoke, ON
- Full-time
Lead and build a diverse team of skilled employees to drive peak performance and invigorate the workforce.
Added 24 mins ago
Associate Optometrist- Simcoe
Specsavers
Norfolk, ON · Simcoe, ON
A shared commitment to care - be part of a team dedicated to proactive eye health, with OCT available as a standard part of every eye exam
Added 39 mins ago
AWS Solution Architect
Capgemini
Toronto, ON
Lead migration of applications ETL processes databases and data lake workloads from onpremises environments to AWS
Added 39 mins ago
YO
Registered Early Childhood Educator
YMCA of Greater Toronto
Milton, ON
- Full-time
Be the Spark! Join our professional and passionate team of early childhood educators. The YMCA of Greater Toronto is the largest not-for-profit provider of licensed child care in Canada and…
Added 39 mins ago
M
Manager - Software Development
MDA
Brampton, ON
- Full-time
We are seeking a Manager, Software Engineering, to lead and develop a software engineering team in Brampton, supporting advanced space and robotics programs. This role combines people…
Added 39 mins ago
MT
Pricing Specialist
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…and approaches. Together, these principles shape how we work, lead, and grow - every…
Added 39 mins ago
R
Manager, AML Model Testing
RBC
Toronto, ON
- Full-time
…background and update context. Communicate with the development team to understand the testing…
Added 39 mins ago
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Project Manager (Data Centers)
Linesight
Merritt, BC
- Other
Lead the successful delivery of large-scale data centre construction projects, ensuring safety, quality, schedule, and budget objectives are achieved.
Added 39 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Nepean, ON
- $17.95 to $19.5 CAD / hour
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the…

FacilityOS

IT Operations Manager, AI & Automation

Remote, Canada

Remote

$125,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $125,000 to $145,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 4, 2026

Original job description

About FacilityOS

FacilityOS is a fast-growing company redefining how facilities operate - bringing safety, security, and daily operations into one unified platform used by organizations around the world.

As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum.

If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career.

About the Role

We are a leading technology company with a strong focus on security, operational efficiency, and the thoughtful use of technology to support our employees and business.

The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee support, onboarding and offboarding, identity and access, endpoints, business applications, SaaS governance, and vendor management.

Our environment is built primarily around the Microsoft 365 ecosystem. AI is an important part of the role from an IT management perspective, with responsibility for approved platforms, access, security, cost, and IT automation. The role is a full-time, permanent, on-site position based in Toronto and reports to the VP, Information Security and Privacy.

Key Responsibilities

Your Translate business priorities into an IT roadmap, operating plans, policies, budgets, and service improvements.
Lead and develop the existing IT team, set priorities, and manage contractors, service providers, and technology vendors.
Own employee technology support and IT service management, including the support queue, service levels, escalations, major incidents, knowledge, and service reporting.
Own the technology components of onboarding, role changes, and offboarding in partnership with Human Resources and business leaders.
Oversee the Microsoft 365 ecosystem, including Entra ID, Intune, Defender, Exchange Online, Teams, and SharePoint.
Manage identity and access across business systems, including SSO, multifactor authentication, provisioning, privileged access, and periodic access reviews.
Own endpoint and hardware lifecycle management, including approved standards, procurement, provisioning, compliance, inventory, support, recovery, and secure disposal.
Manage SaaS governance, licensing, renewals, vendors, technology lifecycle, and cost optimization.
Maintain secure, lean, and scalable IT operations, including integrations, reliability, backup and recovery, and continual improvement.
Support Information Security with the implementation of IT controls, audit evidence, testing, and remediation activities related to IT operations.

AI Platforms and Access

Administer approved AI platforms from an IT perspective, including licensing, access, configuration, integrations, security, privacy, vendor management, usage, and cost.
Identify and implement AI-enabled automation within IT, including opportunities in support, request fulfillment, onboarding and offboarding, access management, knowledge, asset management, and compliance reporting.
Manage user access to Microsoft Fabric through Entra ID and SSO and provide related IT infrastructure support.

Requirements

Bachelor's degree in a relevant field or equivalent practical experience.
Eight or more years of progressive IT experience, including at least three years leading an IT team.
Demonstrated experience operating and improving employee technology support and ITIL-aligned service management in a hands-on environment.
Strong experience with Microsoft 365, Entra ID, Intune, Defender, identity and access management, SSO, endpoint management, security, and cloud operations.
Experience managing SaaS tooling, hardware, vendors, budgets, licensing, projects, and service performance.
Experience implementing IT controls and supporting audits in partnership with Information Security in environments subject to SOC 2, ISO 27001, ISO 27701, HIPAA, or comparable requirements.
Experience evaluating, administering, or implementing enterprise AI tools, AI-enabled SaaS capabilities, or workflow automation in a secure business environment.
Strong leadership, judgment, communication, and stakeholder-management skills, with the ability to balance strategy and hands-on delivery.
Relevant Microsoft, ITIL, or security certifications are assets.

Why work at FacilityOS?

We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides:

🩺Comprehensive health coverage

🏠A Hybrid work environment

💡Opportunity for advancement and growth

🍕 Catered Events, Snacks, Drinks – You won’t go Hungry!

🥳 Birthday and Life Celebrations

🎉 Two annual parties in a year

FacilityOS Commitment

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that value diversity at our company and encourage all candidates to apply. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FacilityOS will accommodate individuals with disabilities through each stage of the recruitment and selection process. Please advise us of any needs when your interview is booked, and we will do our best to meet your needs.

Please note that all candidates must be legally eligible to work in the location in which you applied.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check and employment and educational verifications. A reference check will also be conducted.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications. These tools assist the recruitment team but do not replace human judgment. All advancement and hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us or click here.

FacilityOS thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IT Operations Manager will lead the IT team to ensure secure, reliable, and cost-effective delivery of internal technology services. Responsibilities include managing the Microsoft 365 ecosystem, overseeing AI platform administration, and implementing IT-enabled automation.

Requirements

Candidates must have at least eight years of progressive IT experience, including three years in a leadership role. Proficiency in Microsoft 365, identity management, and experience with IT controls and audits is required.

Skills

IT Operations Management
Microsoft 365
Entra ID
Intune
Identity and Access Management
SaaS Governance
Vendor Management
ITIL
AI Platform Administration
IT Automation
Endpoint Management
Cloud Operations
Security Compliance
Budget Management
Team Leadership
Stakeholder Management

Benefits

Comprehensive health coverage
Hybrid work environment
Opportunity for advancement and growth
Catered events
Snacks and drinks
Birthday and life celebrations
Annual parties

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
AI
Automation
Microsoft 365
Entra ID
Intune
Defender
Exchange Online
Teams
SharePoint
SSO
SaaS
ITIL
SOC 2
ISO 27001
ISO 27701
HIPAA
Identity Management
Endpoint Management
Vendor Management
Budgeting
Cloud Operations
Information Security
Microsoft Fabric
IT Infrastructure

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