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Fairgrounds

Fairgrounds Public Racket Club - Experience Creator, Edmonton

AB, Canada
Edmonton, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description Fairgrounds is a free-to-join public racket club dedicated to making North America’s fastest-growing racket sports among Canada’s most popular pastimes. The club is built on an inclusive, community-first approach that welcomes people of all ages, abilities, and backgrounds who want to stay active and engaged. Fairgrounds promotes accessible play by reducing traditional barriers to sports participation and membership. Team members join a mission-driven environment focused on fun, fair play, and expanding access to recreational sports.

Role Description As a Fairgrounds Public Racket Club – Experience Creator in Edmonton, you will be responsible for delivering welcoming, memorable experiences for all club visitors and members. This role involves greeting guests, helping them navigate the club, and supporting them in booking courts, equipment, and lessons. You will coordinate and host events, social play sessions, and activations that foster community and encourage participation in racket sports.

Day-to-day tasks include managing check-ins, maintaining a clean and organized club environment, answering questions about programs and services, and gathering feedback to continuously improve the guest experience. You will collaborate with fellow team members to ensure smooth operations and embody Fairgrounds’ inclusive and energetic culture.

Qualifications

Experience in customer service, hospitality, or recreation, with strong interpersonal and communication skills.
Ability to plan, coordinate, and facilitate events or activities that engage diverse groups of participants.
Organizational skills to manage bookings, schedules, and basic administrative tasks in a fast-paced environment.
Comfort working on-site, including occasional evenings and weekends, and supporting physical tasks related to club operations.
Interest in racket sports or active lifestyles, with a commitment to inclusive, non-discriminatory and welcoming community spaces.
Reliability, professional conduct, and the ability to collaborate effectively with a multidisciplinary team.
Prior experience in sports clubs, fitness centers, or community programs is an asset.
Basic proficiency with digital tools (e.g., scheduling software, email, point-of-sale systems) is beneficial.

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More about this job

Responsibilities

Welcome guests and members, assist with bookings for courts, equipment, and lessons, and manage check-ins while maintaining an organized club environment. Coordinate events and social play, answer questions, gather feedback, and collaborate with the team to deliver an inclusive and memorable club experience.

Requirements

Experience in customer service, hospitality, or recreation is sought, along with strong communication, organizational, and event facilitation skills. Candidates should be reliable, comfortable with on-site work and occasional evenings or weekends, interested in active lifestyles, and able to use basic digital tools; sports or community program experience is an asset.

Skills

Customer Service
Hospitality
Interpersonal Communication
Event Planning
Event Coordination
Activity Facilitation
Organization
Booking Management
Scheduling
Administrative Tasks
Guest Experience
Community Engagement
Team Collaboration
Digital Tools
Point-of-Sale Systems
Inclusive Service

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Hospitality
Recreation
Racket Sports
Guest Experience
Community Engagement
Event Planning
Social Play
Court Bookings
Equipment Bookings
Lessons
Check-Ins
Scheduling Software
Email
Point-of-Sale Systems
Club Operations
Inclusive Community
Feedback Collection
Sports Clubs
Fitness Centers
Community Programs

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