Room Attendant

Company Description Fairmont Hotel Vancouver, often called the “Castle in the City,” is a historic landmark at the heart of downtown Vancouver. The hotel showcases timeless luxury and is part of Canada’s iconic collection of Fairmont properties. Located steps from the city’s business, shopping, and entertainment districts, it offers team members a dynamic environment surrounded by urban culture and scenic beauty. Colleagues benefit from working in a high-standard, guest-focused setting with opportunities to contribute to memorable guest experiences. The hotel’s central location in the Greater Vancouver Metropolitan Area makes it easily accessible for commuting and enjoying the city’s vibrant lifestyle.

Role Description The Room Attendant is a full-time, on-site role based at Fairmont Hotel Vancouver in the Greater Vancouver Metropolitan Area. This position is responsible for cleaning and maintaining guest rooms and suites, including making beds, dusting, vacuuming, replenishing amenities, and ensuring all surfaces and fixtures meet hotel cleanliness standards. The Room Attendant will handle laundry items as needed, such as linen collection, sorting, and restocking, and will report any maintenance or safety issues promptly. Daily responsibilities include following detailed housekeeping procedures, organizing supplies and equipment, and adhering to health, safety, and sanitation guidelines. The role requires regular interaction with guests and colleagues, providing courteous, professional service and supporting a welcoming, comfortable environment throughout the hotel.

Qualifications

• Candidates should possess housekeeping skills, including clean rooms practices and attention to detail in maintaining guest spaces.
• Candidates should possess laundry-related skills, such as handling linens, sorting, and basic care of fabric items.
• Candidates should possess strong customer service and communication skills to interact professionally with guests and team members.
• Ability to follow safety and sanitation standards, work efficiently with minimal supervision, and manage time in a fast-paced environment.
• Previous experience in hotel housekeeping or a similar role is an asset; training will be provided for qualified candidates.
• Physical ability to stand, walk, bend, lift, and push housekeeping carts throughout the shift.
• Reliable, punctual, and able to work a flexible schedule, including weekends and holidays as required.