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Fairmont Hotels & Resorts

Assistant Chief Steward

Jasper, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Assistant Chief Steward. Every memorable dining experience at Fairmont Jasper Park Lodge begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Support a skilled and engaged team, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.

What you will be doing:  

Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:

Consistently offering professional, engaging and friendly service.
Ensuring the highest degree of cleanliness and maintenance in accordance with Fairmont Hotels & Resorts standards, policies and procedures.
Creating an environment wherein continuous improvements are made in the areas of GOP, EES, VOG, and LQA
Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.
Developing and executing, in conjunction with the Executive Committee, any capital projects related to guest rooms and public areas.
Actively engage with local laundry partners and consistently source new business opportunities
Overseeing all recruitment processes, and developing departmental succession plans
Effectively manage all colleagues relationships within the department
Maintaining an environment that promotes the Health, Wellness and Safety of both Colleagues and Guests
Maintaining an active Preventative Maintenance program in conjunction with the Director, Engineering
Ensuring high colleague engagement through recognition and removal of identified barriers
Overseeing the Housekeeping & Laundry Management to maximize leadership synergy
Liaising with all Hotel departments as required
Actively participating as a member of hotel committees as required
Ensuring existing environmental initiatives are adhered to, and new and innovative environmental opportunities are implemented
Other duties as assigned

Qualifications

Your experience and skills include:

Previous Senior Housekeeping Leadership experience, 2-3 years within a similar establishment is required
Proven leadership, developer and delegation skills with an ability to lead large team of 80-100 colleagues to achieve the departmental goals
Strong organizational and administration skills
Excellent communication skills, both written and verbal
Ability to work in a fast paced, diverse environment
University degree or Hotel Management Diploma preferred
Excellent computer skills
Knowledge of the Property Manager System / Opera
Excellent problem solver and decision maker

Additional Information

What is in it for you:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased at subsidized rate)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

Want to learn more about this opportunity? View the complete job description by clicking this link: Assistant Chief Steward.pdf

Apply About employer

More about this job

Responsibilities

Lead Housekeeping and Laundry operations, including colleague recruitment, development, engagement, payroll, expenses, and succession planning. Maintain cleanliness, safety, preventative maintenance, environmental standards, and service quality while coordinating with hotel departments and overseeing related capital projects.

Requirements

Requires 2–3 years of senior housekeeping leadership experience in a similar establishment, with demonstrated ability to lead a team of 80–100 colleagues. Strong organizational, administrative, communication, problem-solving, and decision-making skills are required; a university degree or hotel management diploma is preferred, along with computer skills and knowledge of Opera.

Skills

Housekeeping Leadership
Team Leadership
Staff Development
Delegation
Budget Management
Payroll Administration
Recruitment
Succession Planning
Employee Relations
Health And Safety
Preventative Maintenance
Environmental Sustainability
Communication
Organization
Problem Solving
Opera Property Management System

Benefits

Subsidized Staff Accommodation
Complimentary Meal Per Shift
Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Benefits
Orthodontic Benefits
Defined Contribution Pension Plan With Employer Matching
Employee Travel Discounts
Dining Discounts
Wellness Discounts
Fitness Centre Discounts
Spa Discounts
Golf Course Discounts

Visa sponsorship

Not detected in the job text

Keywords

Luxury Hospitality
Housekeeping
Laundry
Food And Beverage
Hotel Operations
Leadership
Team Development
Delegation
Payroll
Departmental Expenses
Budget Management
Capital Projects
Recruitment
Succession Planning
Employee Relations
Health And Safety
Preventative Maintenance
Environmental Initiatives
Guest Rooms
Public Areas
Cleanliness Standards
Service Quality
Colleague Engagement
Opera Property Management System
Hotel Management

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