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Added 6 mins ago
Product Assistant
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
$41,315 to $48,630 CAD / year
Full-time · Contract
The Product Assistant flourishes within a collaborative environment, leveraging their exceptional organizational and time management abilities to bolster the Product team's publishing…
Added 20 mins ago
Business Officer - Student Life & International Student Centre
University of Toronto
Toronto, ON
Working with a dynamic team of 10 distinct and active program and service areas, you will manage the day-to-day financial and administrative operations by providing support to the Assistant…
Added 36 mins ago
Assistant Manager
Group Compass Ltee
Alliston, ON
Full-time
The Assistant Manager will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.
Added 36 mins ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $21 CAD / hour
Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 36 mins ago
Bread Baker (Rotational Overnight, Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
$20 to $22 CAD / hour
Full-time
…accordance with our authentic Italian recipes. Reports to the Assistant Bakery…
Added 50 mins ago
Bread Baker (Rotational Overnight, Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
$20 to $22 CAD / hour
Full-time
…accordance with our authentic Italian recipes. Reports to the Assistant Bakery…
Added 1 hour ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
$21 CAD / hour
Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 hour ago
Assistant Team Leader
Dollarama
Laval, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Meat Manager
Farm Boy Inc.
London, ON
From $21 CAD / hour
Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 1 hour ago
Assistant Team Leader
Dollarama
Sept-Îles, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Pincher, AB
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Huntsville, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Grand Forks, BC
$18.9 to $19.28 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Sault Ste. Marie, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Winnipeg, MB
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Brossard, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Bromont, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Thunder Bay, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Quebec, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
L'Ancienne-Lorette, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Quebec, QC
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Team Leader
Dollarama
Levis, QC
Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 1 hour ago
Assistant Team Leader
Dollarama
Victoria, BC
$19.4 to $19.79 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Vernon, BC
$18.9 to $19.28 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 1 hour ago
Assistant Team Leader
Dollarama
Alliston, ON
$18.1 to $18.6 CAD / hour
Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…

Fairmont Hotels & Resorts

Assistant Front Manager (Full Time)

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

Assistant Front Office Manager (Full Time)

In this role, you will be providing engaging, sincere, personalized service by creating the grandest of feelings for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.

What you will be doing:

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly, and engaging service
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines
Other duties as assigned

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs, and ramps

Qualifications

Your experience and skills include:

Highly organized, results-oriented with the ability to be flexible and work well under pressure
Service focused personality is essential. Strong interpersonal and problem solving abilities and the ability to lead by example
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
ProServe Certificate
Valid Drivers license
Degree or Diploma in Hospitality Management is an asset

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What’s in it for you:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support 
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities
Career development opportunities with national and international promotion opportunities. The sky is your limit

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Apply About employer

More about this job

Responsibilities

Support the Front Office Manager in overseeing department operations and ensuring service standards are consistently followed. Lead, train, and schedule colleagues, while responding promptly to guest concerns and coordinating with relevant teams to deliver memorable service.

Requirements

Candidates should be highly organized, results-oriented, service-focused, flexible, and able to work under pressure, with strong interpersonal and problem-solving abilities. Previous leadership experience and familiarity with Opera or a similar system are assets; a ProServe certificate and valid driver's license are listed, while hospitality management education is an asset.

Skills

Guest Service
Front Office Operations
Team Leadership
Staff Training
Staff Scheduling
Problem Solving
Interpersonal Communication
Organization
Flexibility
Working Under Pressure
Guest Concern Resolution
Opera System
ProServe Certification

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Support
Employer Pension Matching
Employee Travel Discounts
Food And Beverage Discounts
Wellness Platform
Learning And Development Programs
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office Management
Hospitality
Guest Service
Service Standards
Team Leadership
Staff Training
Staff Recognition
Staff Scheduling
Productivity Guidelines
Guest Concern Resolution
Opera
ProServe Certificate
Valid Driver's License
Hospitality Management
Personalized Service
Diversity And Inclusion
Edmonton
Fairmont
Accor

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